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The Rise of Analytics in HR

Back in 2017, in Deloitte’s Human Capital Trends report, it has been revealed that people analytics was a top trend and a top priority for every respectable organisation. 71% of companies that were surveyed for the report have stated that people analytics is of great priority.

It has become more and more evident that data analytics in HR have become to matter more than ever before. Although people skills remain a top priority for every HR manager, there are numerous companies and non-profit organisations that are using data and are calculating everything from talent acquisition and productivity to retention and job structure. This shift towards data and analytics is saving businesses tremendous amounts of money.

Furthermore, the data which is being collected is being used by analytics experts and HR managers alike to study and learn more about employee behaviour, overtime patterns, how people relate with each other in the workplace, time management – all of this to better understand their workforce and how to boost the company’s performance and production.

Oracle is another company that has been doing its very own global survey in order to better grasp where HR is in terms of analytical functionality within an organisation. Their findings have revealed that HR departments are one of the most analytical in various companies, and it’s even pulling ahead a bit in relation to the Finance department. Some HR departments are actually using the latest technology in predictive and prescriptive models and, in some specific cases, artificial intelligence.

This is an enormous shift from ten years ago when studies began to arise in talent analytics. At that time, the only player that was using sophisticated HR analytics was Google. Back in those days, there was a ‘normal’ amount of reporting that was happening, but there wasn’t anyone designated to predict. A minority of HR organisations even had an analytics employee. To better put things into perspective, ‘HR analytics’ was typically understood as a conversation about the total number of employees the company had and how to better measure the employees’ level of engagement.

Even before the surveys from Deloitte or Oracle came out, there was a definite shift in trends in today’s modern organisation. Most multinational corporations have a few employees, specifically, to just analyse data. Nowadays, there are various conferences around the world tailored to this specific topic. Organisations now alter or adapt the way they do business in order to shape growth, engagement and other variables which are considered key.

The aforementioned Oracle survey involved 1,510 respondents from 5 continents and 23 countries. Through these respondents, there were senior managers, vice-presidents and directors from HR (61%), 28% from Finance and 10% from general management. It is also important to know that all executives that have participated were from businesses with at least 100 million dollars in revenue. The detailed statistics are as follows:

  • 51% of HR respondents could perform predictive or prescriptive analytics, by contrast only 37% of Finance respondents could tackle these advanced forms of analytics.
  • 89% were in agreement with the statement “My HR function is highly skilled at using data to determine future workforce plans currently (e.g. talent needed),” and only 1% disagreed.
  • 94% of respondents agreed that “We are able to predict the likelihood of turnover in critical roles with a high degree of confidence currently.”
  • 94% also concurred that “We have accurate, real-time insight into our employees’ career development goals currently.”
  • When respondents answered this question “Which of the following analytics are you using?” “artificial intelligence” had the highest response rate, 31%. When asked to further explain how they used AI, the most common answer was “identifying at-risk talent through attrition modelling,” “predicting high-performing recruits,” and “sourcing best-fit candidates with resume analysis.”

So why is it that HR departments have become more ‘natural’ in their use of advanced analytics than Finance, which is theoretically work based around numbers? In most cases, this is because Finance organisations and the respective CFOs that have lead them found it extremely difficult to move from reporting and descriptive analytics towards advanced analytics that are being used nowadays.

The reason why Oracle has chosen to survey both the HR and Finance executives and managers is due to the simple fact that there has been a serious increase in their need to cooperate. Given the fact that most often than not employee expenditures represent a company’s highest costs and because an organisation’s financial position will always guide the size of the business, there is a clear need for symbiosis.  Fortunately, the Oracle survey has found that high levels of collaboration are already in place. In the same survey, it has been discovered that 82% of respondents agreed and strongly agreed, with only 5% of them disagreeing, that “Integrating HR and Finance data is a top priority for us this year.” However, not everything is pitch perfect. Numerous interviews conducted post-survey have brought to light the fact that there are many more opportunities to be seized further than sharing of data and cooperating on analytics.

In conclusion, it would be stretch to think that analytics will solve HR’s every problem, but they can definitely provide a deeper understanding of every department within an organisation, help train HR specialists into developing projects that can enhance talent investments whilst also monitoring and developing recruitment, engagement, development, retention, productivity and many more workplace activities.

There is a real value in providing companies with the tools to carry out regular organisational assessments and this is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

https://bovardcollege.usc.edu/hr-analytics-are-a-driving-force-in-recruitment-retention-and-productivity/

https://hbr.org/2019/04/is-hr-the-most-analytics-driven-function?ab=hero-subleft-2

https://lesley.edu/article/how-hr-analytics-are-changing-business

Leadership Crisis: What Can We Do About It (Study)

56% of executives consider that the organisations they work for are not prepared to satisfy the needs of their most talented employees in regards to their leadership skills a Deloitte study has stated. Why does this happen? Where exactly is the problem and last, but not least, what can we do to fix this issue?

A recent Mercer study (2019), with a respondent base of over 500 people, has discovered some troubling new trends in terms of organizational leadership and trying to answer the aforementioned questions. Before getting into more details, here are a few key details from this respective study:

  • 27% of potential candidates are lost along the way due to a lack of a coherent selection methodology
  • 42% of organisations do not have a structured leadership competence system
  • 23% of organisations use the interview as the sole recruitment tool
  • In 63% of cases, traditional interviews fail in evaluating a candidate’s soft skills
  • In the case of succession plans, the rate of success in occupying managerial positions is 70-80% in comparison to 50-55% for those managers who are brought in outside the company for the same job position
  • 33% of organisations believe they are using the appropriate methods of measuring the quality of their hirings and only 5% believe that their methods are optimal
  • 23% of potential talents are rejected from the hiring or promotion process due to the company’s inability to identify the real performance indicators
  • 16% of organisations do not know what types of talents they need to hire for their leadership positions
  • 42% of organisations are not aware of the necessary competencies their own leaders require

A remarkable correlation has been uncovered by Mercer is that the success of leadership in organisations is directly proportional to the adoption of assessment tools.

 

leadership-assessment success ratio Great People Inside

 

What organisational practices does Mercer recommend in order for companies to develop their success in terms of leadership:

  • Develop a proper and well-structured competencies system, giving organisations the help they need in discovering the types of people they need in the organization and what types of talents they should hire in the future
  • Use assessment tools in order to properly measure the ability level of talents with the purpose of making decisions based on real facts, thus increasing the company’s chances of recruiting the right people
  • Prepare a proper internal succession plan with the help of which organisations can develop their own talents and prepare them for leadership roles
  • Incorporate leadership in hiring decisions in order to assure that the firm’s leaders share the same values, vision and the company’s mission statement
  • Develop your hiring process to be more effortless and short. Real talents won’t wait for too long!

How can Great People Inside help you?

 First of all, we are aware that the first step into improving the workforce is that of identifying the key aspects that differentiate your organisation from all the rest. Once you have accomplished this first step, you will know what are your key performance indicators, what to identify when assessing candidates and employees by developing a well-structured competence system.

Secondly, our platform is extremely simple to customise in order for it to meet the clients’ needs. We offer you the possibility of either choosing one of the available models we have in place or you can request the appropriate dimensions to match your specific needs, thus making your whole recruitment process a lot easier.

 

Two of the solutions Great People Inside has to offer, GR8 Full Spectrum and GR8 Managers, are optimal instruments which are validated scientifically in order to ensure leadership success within your organisation:

GR8 Full Spectrum – The ultimate tool for measuring employee performance, GR8 Full Spectrum assesses everything from behavioural characteristics to cognitive ability and occupational interests. With this instrument, you’ll be able to get a full overview of an employee’s potential, along with his or her match on a per-organisation and per-position level. The assessment also offers suggestions for future development, as well as the opportunity to create your own content.

GR8 Managers – As people entrusted with a high level of responsibility, it stands to reason that managers will greatly benefit from a thorough assessment of their personality and skills. Inspired by Jim Kouzes and Barry Posner’s work the GR8 Managers tool focuses on identifying management potential from several different perspectives. These include the three main managerial qualities of fairness, foresight and inspiration, as well as the ability to work with generation diversity and in a VUCA (volatile, uncertain, complex, and ambiguous) environment.

Source: Leadership Hiring Trends Report 2019 – Mercer

 

Compartmentalisation and its Benefits

Compartmentalisation is an aspect which, whether we like it or not, applies to everything regarding our day to day lives. Given the fact that we are now connected to the whole wide world 24/7, it has become more important than ever to set boundaries and also respect them, which is, of course, no easy task. The obvious downside of not compartmentalizing and creating boundaries is that it inevitably leads to an ever-growing feeling of resentment over time. Sticking to your list is of the utmost importance.

Psychologically, compartmentalisation is seen as a defence or coping mechanism of the mind in order to protect itself which does not make it for a good read. In layman terms, our brains try to deal with various conflicting ideas at the same time. To put things into perspective, here a few examples: a person who lives the office in the evening and doesn’t want to think about work for the rest of the night because he wishes to enjoy some quality family time at game, a doctor who is religious and had to separate his or her beliefs in order to practice medicine at the highest standard or in even more extreme cases (because those exist too) soldiers who need to detach themselves from the traumatic events they have encountered in order for them to continue to operate in future battles.

In terms of coping strategies and exercises, they are mostly effective for a short period of time with both positive and negative aspects. It is beneficial for a person to compartmentalise, but you do not want to overdo it. To put things into perspective, the soldiers that have been mentioned above that are repressing their combat experiences, the moment they return to their normal lives back home, they experience numerous flashback episodes that are putting a huge strain on their mental health, especially in the cases of soldiers with Post-Traumatic Stress Disorder (PTSD) or Shell Shock as it was once known right after World War I.

As with every existing idea or suggestion, there are arguments and counter-arguments for carrying through with something or not. There is sufficient scientific data that leads to the idea of the multiple benefits of de-compartmentalisation. The theory in which people leave their personal lives in front of the office door sounds pretty amazing, in any way you like at it. However, in real life this actually means not bringing our entire personality and mentality to work. To be honest, a clear-cut delimitation between personal and professional is almost impossible for our minds to execute. Furthermore, social media is not helping anyone remaining 100% professional given the fact that most of us are connected on Facebook and/or Instagram with our colleagues.

Recent research has revealed a fact that always seemed as an added bonus at the office and that is to have workplace friendships, due to the simple fact that it leads to a significant increase in engagement, satisfaction and productivity. In 2014 survey where 716 working Americans were part of it, 71% of them loved their job given the fact that they had friends in the workforce, whilst only 24% of people surveyed enjoyed their job without having any friends.

To strengthen this point, in the New York Times bestseller ‘Wellbeing: The Five Essential Elements’ the author has said the following after analysing data gathered from Gallup studies from 150 countries: “Those who [have a best friend at work] are seven times more likely to be engaged in their jobs, are better at engaging customers, produce higher-quality work, have higher well-being, and are less likely to get injured on the job.”

Somehow, unsurprisingly, women have the ‘upper-hand’ in this matter, with 63% of office friendship being female-female. Furthermore, men also have fewer close friends outside of the office than women.

Learning to Compartmentalise

As stated above, compartmentalising requires isolating separate tasks in order for you to focus on each one exclusively.

The process of keeping work responsibilities and your personal life separate is definitely challenging, simply because this separation includes thoughts as well as actions. If, for example, you’re reading a bedtime story to your children in bed whilst also mentally composing an email for a client, you are creating a tremendous amount of stress and you will fail to offer your family the attention they deserve.
Compartmentalisation skills can be strengthened through the establishment of a time period that acts as a buffer between home and work life. If you commute, try to switch off by rewinding everything you did that day, plan ahead for the next day and realise that the work day is over. If home and family issues are the ones interfering with your work, use the same technique during the morning commute.

Prevent Multitasking

Even after you’ve established a strong mental separation between home and work, you can easily get distracted by the mere temptation of multitasking.

As compelling as multitasking is, it isn’t always the most effective way of operating. Some studies even have suggested that productivity falls up to 40% just by switching tasks.

If you’ve always been used to juggle numerous tasks at once, it can be fairly difficult to break that habit all of the sudden and change the way you work. Due to the fact that modern technology is one of the main factors of wanting to multitask, simply start by avoiding any type of screens you have while away from work.

One of the major distracting factors are social media apps like Facebook and Twitter. It would be wise to either turn off their notifications or installing apps that automatically block their activity during working hours.

Know and Understand Your Work

As vital as compartmentalisation is, there will be times when you will have to accept that you will need to multitask or that you cannot ignore external distractions. Usually, this is the case when there are major developments either positive or negative in one aspect of life or another.  If you manage to compartmentalise even 25% of your time, there will be a noticeable improvement in your work-life balance.

Just as the saying goes: ‘One thing at a time’, can be extremely useful even though it’s an old as time cliché.

There is a real value in providing companies with the tools to carry out regular organisational assessments and this is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

https://www.lifehack.org/789803/how-to-compartmentalize-time

https://www.inc.com/marissa-levin/focusing-on-whats-in-front-of-you-how-to-become-an-expert-at-compartmentalization.html

https://www.bustle.com/p/11-successful-women-on-how-they-compartmentalize-8380044

Anatomy of a Future HR Leader

Extract from an article published in HR Magazine:

“What should the HR leader of tomorrow look like? A seemingly simple question… The answer though is a much more complex – or perhaps alarmingly short and unilluminating – ‘we just don’t know’. And it’s safe to say that tomorrow’s world will be even more difficult to forecast moment to moment. Which means predicting the exact technical skills HR professionals will need – in a future characterised by continual reskilling and ‘agile learning’ for all parts of the workforce – will become an increasingly fraught endeavour.

The one thing we do know, however, is that to survive and thrive in the future world of work – particularly when it comes to leadership positions – professionals will need to be able to stay resilient, positive, open-minded and strategically-savvy in the face of sudden dramatic changes of direction. This was the conclusion a panel of top current and former HRDs (representing the public, private and third sectors) came to when they met towards the end of last year to discuss the topic with HR magazine; and to help compile an assessment, in partnership with psychometrics firm Great People Inside (GPI), to see whether those on track to be HR leaders have what it takes.

Our panel chose nine dimensions (see box below), selecting for each where HR business partners (HRBPs) should sit along a sliding scale of one to 10 to have HR leadership potential. Stress and resilience, engagement, curiosity and self-awareness, and a VUCA approach were qualities our panel decided the HR leader of the future should possess in particularly strong amounts  (i.e. the more resilient, engaged, curious and VUCA-ready the better).”

To read the full article, please access this link.

 

Are Universities Worth It All?

It is often discussed among employers and business leaders alike about the existing gap between what students learn at universities and what they are actually expected to know and handle in order to be ready to perform at a good level. This issue has become especially alarming given the fact that the numbers of people graduating — and it is still growing — from university: over 40% in countries that are part of Organisation for Economic Co-operation and Development, and close to 50% in the United States.

It has become clear that even though there higher education has become a more premium feature in today’s society a recent study done The Economist has unravelled that the return on investment (ROI) of a university degree has never been higher for graduates, thus it can be concluded that the value added from a university degree diminishes as the number of graduates continuously rises.

For example, in the area of sub-saharan Africa, where degrees are comparatively rare, a university degree will boost salaries by over 20%, which, by contrast, in the Nordic Countries earnings are boosted by only 9%, where 40% of adults have degrees. Furthermore, as more and more people obtain university qualifications they have become the norm and recruiters and employers will demand them more and more, disregarding the simple fact that they are required for a specific job. It can be concluded that even though degrees can lead to higher earnings, the same employers are damaging the graduates’ mindset and themselves by limiting the candidate strictly to university degree holders. In this modern age of technological advancements and such a constant flow of information, it is difficult to demonstrate that the acquisition of knowledge historically associated to a degree is still relevant in this day and age.

In the meantime, companies are becoming more observant to what they are required to offer in order to attract and retain their best employees, those employees who have a high potential in order to keep their companies competitive and with an extremely agile workforce.

There is a debate amongst people that universities prepare young people from a social point of view. Whilst university, people have the chance to learn how to deal with different types of people and personalities helping them develop in a more complex manner. This can happen due to a couple of reasons:

  • No more direct involvement from parents
  • Young people learn to adapt, they mature mentally, slowly becoming more independent and learn to take care of themselves.

However, the aforementioned arguments do not stand as firmly as one might think. Normally, people attend university from 18 to 22 or 23 years old. In those years, students start to mature naturally due to the simple fact that they are aging. Furthermore, people tend to learn a lot at work by engaging in various work-related activities. Nobody is denying the fact that young adults mature during their university years, but they could do so by being out into the real world, independent from university. Perhaps, the process of maturing would have been greatly accelerated.

It must be taken into account as well; the ever-rising costs of university fees and not everybody could have had access to a higher education, prior to just a few years ago. Nowadays, there are a lot of free online courses which are available to the general public which can level the playing field when it comes to getting a higher paying job. However, it must be taken into consideration that recruiters and employers alike have not started warming up to the idea of online-educated people being ready to enter the workforce.

Whichever way you wish to look at things, the university learning system is simply not scalable, it is not possible. Some universities have more financial resources to help educate their students; some universities have better professors who offer a very unique style of information and the absorption of it; plus there is the other end of the spectre where you have poorly financed universities and professors who have lost their motivation to teach, to educate the young and fairly impressionable minds they have in their class. This leads to digital learning, which, for better or worse, can be scaled to some extent. It is available to everyone; there are no hidden side notes or comments that can sway the mind to go in one direction or the other, so we have to ask ourselves, how we measure the purposefulness and route through which we obtain knowledge.

This is not to say that institutionalised education is fruitless. It does offer people the chance to expand their intellectual selves, develop new skills, and discover things, people or places otherwise hardly talked about.

Whether people like it or not, profits are the main concern of almost every business in the world. Capitalism, for all its benefits, has its flaws and this is one of them. Universities themselves have begun their hunt for profits and the interest of the student has become secondary. These institutions also view their graduates’ futures quite differently from what is happening today in the world. Universities are preparing students not so much for their jobs in their respective industries but more in the area of future drastic changes, changes that may happen decades from now. Due to this type of preparation it has caused a lot of disruption in today’s workforce, given the fact that graduates not only opt to change employers but also careers entirely.

Graduates nowadays have a tendency to seek options left and right, leading to a lot of movement in the job market either being from a larger to a smaller company or vice versa, non-profit and profit, completely different industries altogether. This current generation of young adults don’t even like the word ‘career’ because it simply implies commitment to just one path for the rest of their lives. There are a lot of things universities can be better at and, to be fair, introspection does not sound that dreadful.

There is a real value in providing companies with the tools to carry out regular organisational assessments and this is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

https://www.chronicle.com/article/Colleges-Say-They-Prepare/244376

https://www.forbes.com/sites/quora/2017/09/09/does-college-prepare-students-for-the-real-world/#49c0cc3a42df

https://hbr.org/2019/01/does-higher-education-still-prepare-people-for-jobs

Being a Great Leader: the fine line between Confidence and Skepticism

You’ve probably heard, over and over again, about the importance of self-confidence for a leader. Confidence gives you charisma. It makes people follow you. It makes friends trust you and enemies fear you.

It’s pretty hard to imagine Caesar or Napoleon telling their people “Well, we could try this, but I don’t guarantee that it’ll work.” So why should you, if you aspire to become a great leader?

But let’s leave confidence aside for a minute. There’s another element which most leaders of today are lacking. Have you ever had a boss who thought he knew all the answers to every question? Who never admitted he was wrong or, even more, that idea didn’t even cross his mind? Of course you did. In one word, do you know what that guy was missing? It was skepticism. Will all the praise of confidence and self-esteem, almost everyone forgot the importance of a certain dose of self-doubt.

Being a little skeptical about your own opinions is such an important factor these days. While everyone has an opinion (and everyone thinks that their opinion is the right one), those who can be skeptical about their own beliefs have a great advantage: when a problem arises they won’t take anything as given, but they will try to make up their mind, starting from zero, about what would be the best solution. That includes asking every employee’s opinion on the subject matter, because the skeptic knows that he is just a human being, fallible like any other. From this type of behaviour, two big advantages emerge: the employees will appreciate their leader for respecting them and the final solution to the problem will have a much, much higher chance of being the right one.

Well, but it seems pretty impossible to be skeptical and confident at the same time, right? Indeed, but that might not be needed. Here’s my piece of advice: whenever a problem arises, adopt this two-step approach in solving it:

Step 1– Total skepticism.
Do not take anything for granted. Search the internet for similar problems that other companies had and look at how they’ve handled them. Take notes. Now take what you’ve learned about it and present the information to your employees. If possible, ask each and every one of them how would they handle this. Finally, make a decision based on all of their insight.

Step 2 – Total confidence.

Once you’ve made that decision, stick with it until the end. At this point, you know you’ve done your best, so there’s no reason to be insecure. Your people also have to feel they they are going in the right path, so make sure you radiate confidence. Act like nothing can stop you and your people anymore from reaching your objectives.

Doesn’t look so hard anymore, does it? And while this two-step approach is meant specifically for leaders, it can be a great idea to use the same pattern in making any kinds of decisions, the results will be great nevertheless.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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The 5 Future Roles of HR

It is clearly time for a massive change in the HR field, and industrial-organisational psychologists (I/O) working with HR professionals can help with the transition by tackling organisational problems and identifying ways through which to measure the value delivered by HR, whilst also running research related to human performance in the organisations of tomorrow. Nowadays, companies are focusing on being employee-centric in order to keep up with the changing times. As we all know, great people make a great company.

Because of these continuous changes, the HR department is under immense pressure and HR managers have probably already experienced it through budget cuts and internal processes being heavily criticised. Here are some harsh facts about the workforce. According to a Gallup Survey, a meagre 13% of worldwide employees happen to be engaged. In Europe, a study conducted by the European Working Conditions has discovered that 20% of employees claim to be experiencing poo mental wellbeing.

Moreover, talent has become increasingly difficult to attract and retain and have the power to actively change and influence the culture within a company. All these problems and changes can be solved only by a brand new and transformed HR team. This department is actively engaging with new technologies whilst also dealing with employee expectations and guaranteeing the company is productive. All in all there are five new roles that will help the HR department become as powerful as ever:

Employee Engagement Manager

Companies have already started shifting away from the outdated review processes that were used to measure and assess employee performance, happiness, and engagement. Organisations have also discovered that a proper conversation between leadership and teams is far more engaging and productive. As a result of proper existing employee engagement software, managers and teams can now benefit from a dynamic dialogue revolving around performance. Companies no longer have to wait for the 3, 6, or 12 month review sessions in order to assess performance and happiness around the workforce.

Just like in the case of social media which requires a manager, the HR team will depend upon a dedicated Employee Engagement Manager who will be responsible with creating a link between employees and their managers. His responsibilities will entail coming up with frequent surveys to gather feedback and analyse the health and happiness of the company’s workforce.
An Employee Engagement Manager will be responsible of both managing the technology needed to communicate across the company and designing the appropriate approach to internal engagement.

Learning Director

Competitive companies constantly train their workforce through various development programmes. We can all agree with the fact that technology will change, processes will change; and especially customers will change.
The Learning Director will be a crucial in organising and implementing constant education programmes for the workforce. The usual training programmes are infamously known for being disengaging, uninspiring, and a total waste of time for busy employees. The person who occupies this role will have to be knowledgeable in terms of the adult learning process, and will be essential for coming up with voluntary or mandatory training programmes.

Diversity Officer

Numerous studies have proved time and time again that a diverse workforce results in a prosperous company. Organisational success revolves around the cultivation of men and women of all backgrounds – whether we’re talking about gender, race and skillset.
The Diversity Officer will have to ensure that the staff contains talented people with various backgrounds. Just hiring candidates in order to ensure a diverse workforce won’t do because of the work that needs to be within the organisation post-hire. The Diversity Officer will have to work closely with both the Learning Director and Employee Engagement Manager to design the necessary inclusion training programmes that will promote a better understanding between different types of people and teams.
The role is aimed to encourage the benefits (both economic and psychological) of a workforce that’s made of diverse employees.

Talent Manager

Although talent recruitment is done by a hiring manager, a full-time dedicated Talent Manager will be the eyes and ears for specific industries. This particular manager will have to build great relationships with recruitment agencies and should also keep an eye on highly-rated business incubators and industry communities. The Talent Manager’s responsabilities also include following and analysing the latest trends that exist in the marketplace such as: new and fresh skillsets and salary expectations in order to offer the organisation they are working for the best possible competitive advantage through which top talents are attracted and retained.

Mindset Coach

An overworked workforce is definitely an unhappy one. Internal wellness programmes and policies within companies are powerful tools to keep employees healthy, focused and happy. The Mindset Coach will have to implement important programmes which will help individuals in creating good habits in their day-to-day activities. These habits go far beyond the sphere of everyday exercising and healthy eating.
Proper wellness programmes will entail work-life balance processes, stress management and therapy programmes, whilst also promoting an open dialogue policy around mental health in order to remove the stigma that usually appears in conversation and thought. Furthermore, the Mindset Coach will have to collaborate with the Employee Engagement Manager on how to craft the best programmes so that employees are encouraged to participate and create a general openness across members of staff.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

https://www.forbes.com/sites/kaviguppta/2016/06/30/5-roles-that-will-power-21st-century-human-resources-departments/#1dec737c51c2

http://www.siop.org/tip/backissues/tipjan98/may.aspx

https://www.linkedin.com/pulse/5-future-roles-hr-david-ducheyne

Recruitment based on Organisational Culture

Appointing leaders may seem to be easier said than done, but this is not the case at all. According to an academic research paper done by the American Psychological Association, the rate of successful hired leaders is around 30%. In the United States alone, 75% of employees have reported that their direct manager has been poorly chosen and it obstructs them from doing their work. Furthermore, 65% of them would accept lower salaries in order to change their manager with someone better equipped for the job.

There are numerous reasons why this situation occurs over and over again. Mostly, this is due to the over-reliance on intuition in the early stages of recruitment instead of using proper scientific validated selection tools. The problem that almost always arises when hiring new leaders is their incongruity with the organisation’s culture. Even though on paper the candidates may seem perfect and they tick all the boxes in terms of skills, leadership capabilities and expertise, organisations tend to overlook the congruence between their values and the candidate’s values. Consequently, leaders hired for their excellent skills and talents are often fired on the premise of poor cultural fit.

What Is Organisational Culture?

In layman’s terms, organisational culture revolves around the collective mindset and norms of employees, as well as palpable aspects revolving around the work environment which directly mirror these beliefs. The effectiveness of organisational culture relies upon the company’s workforce, business market and strategies. Moreover, given the fact that there are countless organisations around the world, organisational cultures are abundant and different altogether.

How Can Culture Be Related to Recruitment?

There is a close relation between the recruitment process and organisational culture due to their association to employee selection and retention. Attractiveness wise, culture represents everything ranging from brand image to company projects. There are organisations that hold culture in high regard and plan their recruiting accordingly. Due to this type of recruitment, only the right people are being targeted and attracted, whilst others are somewhat determined to look elsewhere for employment.

Primarily, experience and expertise are central characteristics to a leaders’ potential, but, unfortunately, they are unsatisfactory in determining leadership performance. To be more precise, personality traits such as: curiosity, self-awareness and integrity won’t help predict a proper leader to fit the role within the company. In order to properly evaluate how fit a leader is with an organisation, their motives and values should be analysed. These characteristics act as an inner compass, revealing how they would conduct activities, in what type of culture they would thrive and what kind of projects they will deem necessary or engaging.

For instance, if a leader truly values tradition he or she will have a strong opinion regarding right and wrong, will have an affinity for hierarchical companies and will exhibit a low tolerance for innovation. Simply put, these types of leaders would struggle in a creative environment. Leaders who value relationships will develop a strong bond with their staff and their focus will be on creating and maintaining collaborative work and social relations. If they are given a role within an individualistic organisational culture, which would isolate them, they will fail. Subsequently, we have altruistic leaders who focus on improving employees’ lives. If the organisations they work at are profit driven, their skills will be wasted.

Understanding the company’s organisational culture

It is absolutely essential for a company to know their own culture; otherwise knowing a leader’s motives and values becomes practically pointless. Regrettably, a vast majority of companies do not understand the importance of pinpointing their culture and generally tend to rely on clichés such as: ‘entrepreneurial’, ‘innovative’, ‘diverse’ and ‘results-oriented’. Of course, there is the off-chance a company hires a leader who can perform in any kind of environment. Unfortunately, these leaders are an exception, a rare breed, because in most cases potential in leadership depends greatly on context.

Although its significance, organisations don’t pay attention to culture, they just let it evolve from within. It is somewhat good news, due to the fact that if companies start recruiting with the idea of developing a proper organisational culture, it can vastly improve employee retention and performance which translates into growth and profits. Another argument for cultural-based recruitment is that while job demands may constantly change, culture will always be a constant within the company. Statistically, people being hired in part to their cultural fit are more likely to become a company asset.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

https://hbr.org/2017/06/when-leaders-are-hired-for-talent-but-fired-for-not-fitting-in

https://www.forbes.com/sites/propointgraphics/2016/11/13/hiring-for-smart-talent-not-direct-experience/#37b671f42dcf

https://hiring.monster.com/hr/hr-best-practices/recruiting-hiring-advice/strategic-workforce-planning/hire-for-the-organization.aspx

The Gender Pay Gap: An Everlasting Problem?

It is crystal clear by now that women are being paid less than men, whether we are talking about low-skill or high-skill jobs. The Bureau of Labor Statistics from the United States has released the median weekly earnings of both women and men physicians and the differences are quite staggering:  $1,497 in comparison to $2,087. Moreover, in 2012, Forbes has analysed the average weekly wages data from the Bureau of Labor Statistics and discovered that women earned less close to approximately 83% to every dollar men had made.

In the corporate world, climbing the ladder would normally guarantee a person a higher salary, but unfortunately, not an equitable one. In recent years, the media has focused their attention on what women can do on a personal level in order to close the pay gap. In terms of what women can do, it is pretty straight forward. First and foremost it is imperative they know their worth and after that they have to be really well prepared in terms of research and negotiation.

There is so much a woman can do, but organisations have to play their part here in order to tackle the systemic pay gap. Here is a list of just a few of the things that can be done for this issue to become obsolete:

  1. Salary Based on Qualifications

Companies need to determine the level of knowledge, value and responsibility required for each job to eliminate the pay gap between female-dominated and male-dominated jobs which are different but comparable in terms of complexity or physical threats. Managers should work alongside their HR personnel so that job offers are being evaluated based on the value the position brings to the company and not on what a candidate has earned previously. Because of this, it reduces the potential for women, especially those of colour, to be paid equally due to their past salary inequities.

  1. No Bias Recruitment and Promotions

During the recruiting process, it is difficult to spot and overcome biases due to the fact that many of them are subconscious and begin when a recruiter sees a candidate’s name. Due to these problems, unconventional methods should be expected to eliminate biases from recruiting. A very interesting approach that has been found practical was to briefly conceal identifying information such as names from applications until the applicants reached a certain point in the hiring process. Given the fact recruiters where forced to only look at qualifications, it had become nearly impossible to discriminate.

Organisations should monitor promotions and raises to establish a bias-free procedure. Everyone in the company with similar qualifications should have access to:

  • possible assigned jobs where pay and promotion opportunities are better.
  • recommendations towards opportunities that could increase skills that will affect advancement.
  • similar increases and add-ons to bonuses and so forth.
  1. Pay Transparency Implementation

If everyone knows what their colleagues are earning this would make women aware if they are making less than their male counterparts.  For example, after the Sony hack, it was revealed there was gender pay gap amongst the main actors. Consequently, Charlize Theron took action and corrected a $10 million discrepancy between her and her male co-star, Chris Hemsworth, in The Huntsman. This was a natural response. Everyone wants to be treated fairly and it would make the gender gap problem self-correcting.

There is no denying the fact that this would represent a bit of a headache for managers, especially in the early stages of implementation. Defending the pay of their employees should not necessarily mean disaster for a company, but it may actually work as a great incentive for employees to increase productivity. Organizations worldwide would have to establish a meritocracy. The most productive get paid accordingly. For example the U.S. Office of Personnel Management publishes the salary and wage range for each federal worker— and federal workers’ gender pay gap is only 11%, which is tremendously better than the national average (69%). Other companies publish the criteria and formula used to determine pay and bonuses. Whole Foods post the individual salaries of their employees on their intranet. Although it may seem like publishing individual salaries may be taking transparency  a step too far — knowing another employee’s salary without knowing the criteria and formula used to determine their pay can make salaries appear arbitrary. Having published the criteria and formula eliminates misconceptions and also provides a clear goal for employees to aspire to.

  1. No more Negotiations

Eliminating negotiation is another technique through which the gender pay gap may be reduced. There are numerous studies which have revealed that women do not perform as well as men in negotiations. More often than not women avoid negotiation altogether and accept the first offer they have been presented with by an employer. One study that focused its attention on graduating masters’ students has discovered that despite being urged by their respective university to negotiate; only 7% of women graduates tried negotiating for a higher salary, while 57% of men graduates asked for more money. To put in it simpler terms, this is 8 times as many men asking for more money. Unfortunately, many women have reported fear as their primary concern thinking they may appear aggressive in pursuing a bigger salary.

In an interesting experiment, researchers Linda Babcock and Sara Laschever have explained in layman’s terms how even one negotiation can be detrimental from a woman’s perspective. Two equally qualified man and woman are offered $25,000 at the tender age of 22. The man manages to use his skills in negotiation and raise it to $30,000, whilst the woman accepts the initial $25,000 offer. Up until they are both 60 years old, they receive 3% raises every year and by that time their salaries would be separated by $15,000.

The road to equal pay is long and tedious, with organisations being urged to correct their processes from top to bottom. Women make up almost 60% of university graduates, so it would be wise for organisations to level the ‘paying’ field and offer themselves a strong competitive advantage when recruiting top talent.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

https://hbr.org/2014/12/what-hr-can-do-to-fix-the-gender-pay-gap

https://www.forbes.com/sites/kimelsesser/2015/11/19/two-solutions-for-the-gender-pay-gap-that-can-be-implemented-today/#191ae482d35a

http://www.hrpayrollsystems.net/hr-eliminating-gender-pay-gaps

Workplace Harassment

Workplace harassment is something people experience on a daily basis, but are too afraid to speak out about it… By law, harassment is described as any unwanted verbal or physical behaviour which are based on ideas such as colour, race, sex, religion, nationality, age, either physical or mental disabilities, and last but not least, gender identity. A harassing behaviour can take many forms which include: slurs, offensive jokes, intimidation, ridicule, insults, name calling, physical threats or assaults, offensive pictures and many more.

Many people encounter harassment even during interviews. It is important to know what rules apply to the employers and what they can and cannot ask you. Moreover, recruiters cannot ask you about your religion, race, marital status, disabilities, ethnic background, country of origin, age or sexual preferences. Next time you’re going into an interview, pay attention at what and how they ask about information regarding yourself.

Unfortunately, anyone can be in a situation where he or she is the harasser or the person being harassed. The harasser can range from being your boss, a co-worker, a supervisor from a different department, or even a non-employee, whilst the victim of the harassment doesn’t necessarily have to be the one directly harassed, but it can be any person in the office who feels affected by the harassing behaviour.

How to Deal with Harassment at the Workplace

Usually, people who are dealing with workplace harassment have the intention of solving the incident internally. The first option would be to approach the offender personally and explain how his behaviour and language have offended you. If you feel uncomfortable with the direct approach, the other option would be to contact your manager or supervisor and ask him to handle the situation before it develops into something more problematic.

Of course, there are cases in which the offender is your manager or supervisor and your only course of action is to contact the HR department or your manager’s boss and request an analysis of the situation.

Types of Harassment

There are numerous ways in which harassment takes place in the workplace. Unfortunately, sexual harassment continues to be one of the primary courses of harassment, although that does not mean that non-sexual harassment must be treated lightly. It is essential that people understand that harassment at the office can affect them, whether they are victims or not. One way or another it could impact people’s state of mind and even their careers.

As mentioned above, harassment can take many forms at the office. It could vary from being both physical and sexual and ending up with it being based on religion or race.

In the United States, the definition of harassment ranges from state to state. For example, in Florida a court decided that ‘fat jokes’ are offensive, while in Wisconsin and New York harassing people based on their criminal record is against the law. It is obvious that this issue represents a tricky subject everywhere around the world.

Sexual Harassment

This type of harassment does not limit itself to just physical contact or words and just between co-workers of the opposite sex. All of the following examples classify as sexual harassment:

  • Staring in a provocative manner, or whistling.
  • Emails, letters or notes with provocative messages.
  • Obscene videos and images shared with colleagues during a break or at lunch.
  • Expose posters of inappropriate sexual imagery.
  • Sharing sexual anecdotes or lewd jokes with the co-workers.
  • Making offensive remarks about a person’s gender identity.

Non-Sexual Harassment

This type of harassment includes remarks ranging from a person’s physical appearance to his mental disabilities or cultural values. A co-worker can create a hostile work environment by continuously commenting that a person is too old, too stupid or too fat.

If you someone in the workplace is making either racist or negative comments regarding another person in the office is definitely harassment. In this category can also fall drawings, clothing or gestures that hurt or transform someone in a victim at the office. The following examples fall into the category of non-sexual harassment:

  • Making jokes and negative remarks about a co-worker’s religious beliefs, or enforcing one’s own religious views on a person.
  • Racist nicknames, slangs and phrases are all prohibited.
  • ‘Distinguishing’ people at the office by the colour of their skin or ethnic characteristics.
  • Talking about cultural or religious stereotypes in an offensive manner.

So, having read all this, next time you are a victim of sexual harassment or notice a colleague in this situation, you will know how to recognise it and take action.

The Great People Inside employee assessment solutions and technology can be tailored to your company’s specific needs and organisational culture and can help you to boost the levels of job-fit and skill-use in your employees, generating job satisfaction, improved motivation, health and happiness, and boost employee retention.

Try out our assessment in order to measure the level of wellbeing in your organisation and find out the best approach to improve it.

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Sources:
https://www.thebalance.com/types-of-harassment-in-the-workplace-2060886
https://www.thebalance.com/how-to-handle-harassment-at-work-2060887