For selection and recruitment, Job Match, development & performance management
In our current service-dominated world, there are plenty of industries that depend on quality customer care in order to survive. To come to their aid, we’ve created a product that focuses on key performance predictors such as flexibility, responsibility and customer focus, along with an interest in working with people. Such attributes are essential when dealing with customers and can make a world of difference in the way any given company is perceived by the public.
Customer Focus | Respect | Excellence | Results Oriented |
Responsibility | Personal Growth | Flexibility | Team Work
Working with Numbers Plus | Working with Words Plus | Reasoning Plus
Enterprising | Investigative | Artistic | Social | Realistic | Conventional
The GR8 Customer Service assessment identifies the people who have the behavioural characteristics specific for providing a top-quality service in relation to internal or external, governmental or private clients.
GR8 Customer Service is recommended for:
- Selection, recruitment and interview
- Job Match
- Employee development
- Coaching and personal development
Please contact us for more information about the language availability.
We have an impressive assessment library with hundreds of dimensions that can be leveraged in creating a custom skills-based assessment that supports your organisation’s specific competencies and unique vision. Please contact us for the full catalog of dimensions.