Posts

Burned out Managers Require Help to Recharge

/in /by

Chances are managers in your organisation are feeling burned out. Middle managers have felt the squeeze of having to execute strategy from above while coaching and developing their teams below them — often without receiving the same type of development or empowerment from more senior managers. Often under-resourced, they frequently roll up their sleeves to do the work alongside their teams, particularly given higher rates of turnover in the last few years.

Research from McKinsey revealed that some middle managers spend up to two days a week on individual contributor work and a day a week on administrative tasks, in addition to their management responsibilities. Too much work, combined with too little time and resources adds up to scores of exhausted managers, who are almost twice as likely to leave their employer, according to research from Microsoft.

Burned out employees goes well beyond simply being tired or stressed — thus, recovering from it is not a quick fix. It takes time, intention, and organisational support to not only regain a sense of equilibrium, but to also feel energised, engaged, and motivated again.

To be sure, each person’s experience of being burned out will be different, so various approaches to address it will impact them differently. Likewise, there is no silver-bullet antidote. Employing a multi-pronged approach that includes the strategies below will help your managers in their burnout recovery journey.

Recognise

There are two aspects to this strategy. First, recognising and showing concern that an individual is experiencing burnout can help them feel seen, understood, and even cared for. Acknowledging the burnout also puts it on the table so that it can be addressed.

The second aspect is to recognise the manager’s sustained efforts and positive contribution or impact on the business. In a study of more than 12,000 employees, Workhuman and Gallup showed a strong positive correlation between employee recognition and wellbeing, which also led to better business outcomes. Moreover, this recognition can show the individual they are making a difference, especially when their impact might not be as visible to them. This can help them to counter feelings of diminished efficacy, reduce their cynicism or mental distance from the job, and derive more meaning from their work.

“When we take time to recognise people, it not only has a positive impact on them but on ourselves as well,” shares employee appreciation and workplace culture expert Christopher Littlefield. “The act of noticing what is going well, celebrating progress, and sharing the impact of their work helps us generate meaning, hope, and a sense of belonging — all things known to promote wellbeing. This can be as simple as taking five minutes to write a meaningful thank you note, give a quick compliment, or even use reflective recognition.”

Reconnect

Creating opportunities for personal connection (both in-person and virtually) amongst managers as a group can counter feelings of isolation that are common with burnout, particularly for those working remotely. Creating a sense of community, where managers can share their challenges (and successes) with their peers not only facilitates support, but also reduces feelings of isolation that can come with burnout and creates a sense of being “in it together.”

Likewise, connecting one-on-one beyond the work at hand can also be powerful, and may be more meaningful to some. “Picking up the phone to check-in on a colleague can help remind someone that you are there for them,” shared Adam Smiley Poswolsky, a workplace belonging keynote speaker. “Reconnecting with a coworker you haven’t spoken to in a while can provide them with energy and inspiration – especially when they are struggling with stress or burnout.”

Poswolsky added: “A simple act of kindness — like remembering a coworker’s birthday, or buying a colleague their favourite coffee order, makes people feel like they belong. When we provide more time and space for human connection at work, we normalise talking about the full spectrum of human emotions, of which burnout is one of the most common. When we normalize talking about burnout or stress or loneliness, we help people feel less alone, which in turn can help them feel much better.”

Re-assess, Re-prioritise, and Re-distribute Work

When managers are burned out, it’s likely due in large part to an excessive, unrelenting volume of work, and as new priorities emerge, existing projects do not get de-prioritized. Everything has become important and stays on their plate, making the workload unsustainable.

Conduct an audit of what your managers are each working on and what’s consuming most of their time. Identify the top three areas that will make the biggest difference in achieving the organisation’s goals. Focus your managers’ effort on these and de-prioritise the rest. In doing so, determine what can be put on the back burner, what deadlines can be extended, or what can be cancelled altogether. Likewise, re-assess the level of detail or quality needed for certain work products or metrics for success.

As part of this re-evaluation, take time to understand each person’s workload and capacity and re-distribute work, as needed. Moreover, make this a regular practice to help your managers re-assess and manage priorities on an ongoing basis.

While you can’t create more hours in the day, you can make the case to adjust the scope of the work to be commensurate with the resources available (i.e., people, time, and budget) or advocate for more resources, such as budget to hire more people or engage outside contractors to share the workload, even if only temporary to manage a peak period.

Revise Team Agreements

Empower the managers on your team to help solve the problem of burnout by revising agreements about how you all work together. What boundaries can you and the managers on your team agree to respecting? This may include things like not sending evening or weekend emails or avoiding other micro-stresses. Looking for a better way forward together by creating new norms can help create a sense of agency that is often missing in cases of burnout.

As a team, you can decide things like how you will hold each other accountable to your respective commitments, give each other permission to push back or say no, and establish specific non-meeting days to do focused work. Making these types of agreements can reduce wasted time, energy, and frustration, as well as create a sense of empowerment and ownership for their experience going forward.

Regularly Check-In

Touch base one-on-one with your managers on a regular basis, particularly those who have exhibited signs of burnout. Check in to see how they are doing and how you can best support them. Ask them where they are stuck. Make it safe for them to speak up and tell you when they’re feeling overwhelmed so you can discuss how you can make their work less taxing by clearing obstacles or taking things off their plate, as appropriate.

Relax and Reset

While not sufficient alone to recover from burnout, taking a meaningful break from work to decompress is a necessary step to restore your managers’ energy level and help them reset, both mentally and physically. Set the expectation that they use all of their vacation time — it can be easy to put off or skip vacation when there’s so much to do. The reality is, there will always be more to do, so trying to wait until you feel caught up at work is like running a marathon with no finish line.

In addition, by making vacation mandatory, you can help counter any warrior mentality in your organisation’s culture that might be a contributing factor to burnout. This can be done in a staggered way amongst team members to avoid business interruption, or some organisations choose to shut down completely during selected weeks of the year.

Whichever approach you take, give your people permission to completely unplug while they’re away and role model this for your team. Research shows that working during time off (which, sadly, two-thirds of Americans do), reduces intrinsic motivation, which will already be at a low point if the individual is burned out to begin with.

The remedy for feeling burned out is not an instantaneous single solution, nor is it one-size fits all. Using the aforementioned strategies in combination over time will allow you to not only support and recharge your burned-out leaders, but also to keep burnout at bay going forward.

CURIOUS ABOUT THE IMPACT OF OUR UNBIASED HR SOLUTIONS?

Take the first step towards transforming your remote work culture by requesting a free demo assessment from Great People Inside.

Our team of experts will guide you through the assessment process, showcasing the effectiveness and value of our tailored solutions for your organization.

During the demo, you will have the opportunity to explore the comprehensive features and functionalities of our psychometric assessments, experiencing firsthand how they can empower your HR strategies and drive positive outcomes. From personality assessments to cognitive abilities and team dynamics evaluations, our assessments provide valuable insights to enhance talent management and foster inclusive remote work environments.

Don’t miss out on this opportunity to test the power of unbiased HR solutions. Request your free demo assessment from Great People Inside today and embark on a journey of fair and effective talent management in the remote work era.

Together, we can unlock the true potential of your remote teams and achieve remarkable success.Request a Free Demo Assessment.

This image has an empty alt attribute; its file name is B_txt_01.png

Sources:

https://www.limeade.com/resources/blog/how-to-reduce-burnout-in-the-workplace/
https://gradekmba.medium.com/managers-are-burning-out-how-to-help-them-recharge-b969eeaa1786
https://www.bizjournals.com/bizjournals/news/2023/04/10/managers-burned-out-workers-supports-experts.html

What to Do When Your Boss Doesn’t Respect Your Working Schedule

/in /by

When trying to balance your work and family commitments, it helps to have a boss who is understanding and supportive: someone who doesn’t raise an eyebrow when you sign off early to attend a school event or take a personal day to accompany one of your parents to a doctor’s appointment.

But what if your manager isn’t sympathetic to your familial responsibilities? Or worse, your boss is outright dismissive or even hostile toward your obligations? This is particularly challenging during the pandemic when many people’s work and home lives have collided. How should you handle a boss who refuses to acknowledge the other demands on your time? How can you find room for flexibility? What should you say about your family commitments? And who should you turn to for moral and professional support?

Career coaches at Work It Daily have discovered certain patterns. At this moment, employee frustration is at an all-time high. Workers are feeling fed up with their employers and wondering if the grass could be greener elsewhere.

While pay and opportunity for growth remain the top two reasons people claim they want to find a new job, the research done by Work It Daily shows that what ultimately pushes a person to seek a new job is feeling disrespected by their boss. Think of it this way: most professionals enjoy a job search about as much as they enjoy having an invasive dental operation. In order to put in the extra time and energy to switch jobs, the pain has to be really bad. When job seekers have gone the Work It Daily coaches they have complained about their manager’s lack of respect. If you don’t have the respect you want, it’s because you allowed your boss to treat you a certain way. From your first interaction with your boss until now, you have set the tone for how you’re perceived in the role. The good news is, you can change this. But to do so, you have to recognise the signs that your manager doesn’t respect you.

Know your rights

First things first, “know your rights” and understand what you’re entitled to in terms of paid leave and care options, says Thompson. Do some research into your company’s policies and whether there are alternative work arrangements on offer. Long before the pandemic hit, an increasing number of organisations instituted flexible work plans for employees, and many states have flex-work policies in place for their government workers.

Find out, too, if your situation qualifies you for the federal Families First Coronavirus Response Act. The law requires some employers to provide paid leave to workers who must care for someone subject to quarantine or a child whose day care or school is closed. Washington recommends talking to your company’s HR person, if you have one, to learn what options and accommodations are available to you. “Knowledge is power,” she says.

Exhibit empathy

Next, summon compassion. It’s not easy to be a boss, especially right now. Many managers are under pressure. “They’re stressed, anxious, and struggling to do more with less,” says Washington. Consider the situation from their perspective.

Thompson says your empathy should be both “genuine and strategic.” Ask your manager about their pain points. Find out where their worries lie. Be sincere — show you care about them as a human being — and be tactical. Ask about their “objectives and the metrics they need to hit,” she says. “You’ll get important information about what they’re concerned about” which will help you sharpen your focus in terms of the work you prioritise.

Develop more than one plan

Once you “understand what’s top of mind” for your manager, you can frame your plans for getting your job done in a way helps them achieve their goals and objectives, says Thompson. Focus on results. When you’re a caregiver, your schedule can often be unpredictable so it’s important to make a plan as well as several contingency ones. Address your manager’s “insecurities about you not pulling your weight” by demonstrating that you’re “making arrangements to get your work done.” You want your manager to come away from your conversations thinking, “They’ve got this.”

Don’t be shy about reminding your manager of your track record for delivering on expectations, adds Washington. “Your past performance is the strongest indicator of your future performance,” she says. Hopefully, your manager will come to see “that what’s most important is not how the job gets done, but that it gets done.”

Articulate boundaries

If your boss is a face time tyrant, it can be tough to establish boundaries, but it’s still important to do. We all need time in our day that’s off-limits for work, says Washington. “If 6 pm is when you have dinner and put the kids down,” so be it. “Have those boundaries — and let your boss know that you will be unavailable then.”

But if your manager continues to be disrespectful of your family time, you need to have a conversation. Frame the discussion around you — how you prefer to structure your workday and how and when you perform best. Explain that you need your non-work hours to regroup and take care of your family commitments. Without that time away from work, you will not be able to fully devote yourself to your job.

Take care of yourself

Working for someone who doesn’t respect your life outside of work can be exhausting so make sure you’re taking time for yourself. Be purposeful about giving yourself “a forced mental break,” says Thompson. Make time to read, cook, dance, run, meditate — or any other activity that you enjoy or helps you relax. “Schedule joy,” she says.

And even if exercise isn’t usually your thing, Thompson suggests finding time for it every day, especially during this difficult period. “Don’t underestimate the power of 20-30 minutes of daily physical activity,” she says. At a time when your boss is being difficult and “nothing feels in your control,” getting your endorphins pumping should be a priority.

Don’t let a lack of respect from your boss hold you back from achieving your goals. Learn how to interact better so you can get what you need to succeed!

Given our current situation knowing that your colleagues or employees are best suited for this new scenario we find ourselves in. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It is now important to find out whether your managers or your team is well-equipped of working together from various locations. It requires deep knowledge of their personalities, strengths, weaknesses, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you discover if your people are resilient during times of hardship, if they are autonomous, if they are team players, without actual human contact. Given that our platform is cloud-based, everyone can use it from home as well. Humanity finds itself at a crossroad for various reasons now, why not help people discover and develop themselves from the comfort of their own homes?

Request a free demo:

B_txt_14

Sources:

https://www.inc.com/jt-odonnell/7-warning-signs-your-boss-disrespects-you.html
https://hbr.org/2020/09/when-your-boss-doesnt-respect-your-family-commitments
https://www.drcaitlinfaas.com/blog/how-to-get-your-boss-to-respect-your-boundaries

Why Team Building Is An Essential Investment

/in /by

Team building does not have the best reputation nowadays. Most people imagine being stuck with their co-workers for 1 or 2 days doing meaningless exercises that technically are supposed to increase productivity and collegiality.

Even though its reputation for being ineffective, team building has become one of the most important investments organisations can make for their employees. Despite the negatives emotions, it gives people, team building does build trust, alleviates conflict, boosts communication and enhances collaboration. Effective team building is what every company is looking for because it means a higher level of engagement in employees, which is fantastic for the bottom line. It can also be extremely fun if it’s done right.

It is clear as the light of day that the most successful team-building activities are the ones that make employees feel at ease and not all as having to go to work. Activities that are not at all subtle about aiming to reveal leadership and talent are obviously lowering enthusiasm amongst participants. By simply just spending time together and sharing experiences into completing a common goal allows co-workers to bond in a more natural way and it is by far more effective.

Unsurprisingly, happiness and learning have been correlated to work very well together. Most of the time, all companies have to do is introduce their employees to new things and activities which will, more often than not, will generate a feel-good factor which obviously translates into good news for the organisation. In the majority of cases, exercises that are out of the ordinary get people to work together in various new ways.

What is the purpose of team building?

Numerous analyses have revealed that people who participate in team building feel more positively about their team. This positivity is manifested in various ways such as more trust in their co-workers, more satisfaction that they’re part of a certain team and a lot more confidence that the team will achieve its targets.

Furthermore, employees that complete team building sessions together have better interactions: they communicate, coordinate and manage conflicts better. These processes are key in accomplishing the team’s ambitions.

However, team building may not directly improve team performance. Despite a better line of communication and more trustworthy workers, team building by itself doesn’t have a direct impact on performance. The reason for this is simply because performance relies on so many other factors besides team interactions that it shouldn’t be the only thing a company does if it wishes to improve performance levels.

When is team building the most effective?

Amongst team building activities, some are more effective than others. What sets apart most sessions is this: team building activities that focus on achieving goals and/or clarifying roles have the most beneficial impact. Achieving goals refers to define and clarify both individual and team objectives, and planning what actions need to be taken in order to turn objectives into reality. Clarifying roles purely means team members discuss what is and isn’t their task and understand their duties better.

On the other hand, team building exercises focused on improving interpersonal relations or solving already existing problems bring smaller, but still relevant benefits. Improving interoffice relations sees team members work on their trust among themselves whilst also building connections on a more personal level. Solving problems means identifying what doesn’t necessarily click between team members and planning on how to improve future situations.

Organisations must always remember that team building is not a splurge but merely an investment in the future! For example, one of the partners of NASCAR was invited for a day out on the tracks. 350$ for each employee wasn’t the most expensive nor cheap investment but at the end of the day, everything made sense. Everyone felt appreciated, given the fact that they were going around the track at over 233 kilometres per hour.

Daily Team Building Opportunities

Team building can include the daily interaction that employees engage in when working together to carry out the requirements of their jobs. This form of team building is natural and which can be assisted if the team takes the time required to come up with their own set of norms. The criteria help group members know how to appropriately interact with each other and the rest of the organisation.

Team building can also involve structured activities and exercises that employees on the team can lead, one way in which team criteria are established. As an alternative, with the proper budget and benchmark, managers can contract out for facilitation with an external resource. External facilitation, by an experienced person, can give your team building a boost.

No matter how an organisation chooses to build their group of employees into a team, the resulting bonds will enable them to accomplish the work and goals of the organisation more effectively than a group of people who don’t really know each other. As long as the company’s focus is dedicated to team building opportunities that lend themselves to the accomplishment of the actual work of the team, you are effectively building a team.

There is a real value in providing companies with the tools to carry out regular organisational assessments and this is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

B_txt_14

Sources:

https://www.thebalancecareers.com/what-is-team-building-1918270

https://scienceforwork.com/blog/team-building/

https://www.forbes.com/sites/brianscudamore/2016/03/09/why-team-building-is-the-most-important-investment-youll-make/#1ba7fb90617f

Dealing With Stress, Step 5: Clinical Mode On

/in , , /by

(This article is a part of a series; please start here)

Observing dispassionately allows control. Once you managed to take the previous step (dis-identifying Yourself from Mind) – or even at the same time – start observing yourself as you would an item in a museum.

Start by observing what happens inside your body. It is easier with the body, because it doesn’t play the identification trick. Scan your muscles, your gut, your heart, your face. Notice the tension in your arms and legs, notice the feeling of a solid rock in your belly, notice the fast-paced, shallow breathing, notice the sensation of heat in your cheeks.

Once you noticed those sensations, stop. Don’t take it further, don’t judge “I shouldn’t feel that, I shouldn’t be red-faced”. Just take the information in and file it without tagging it “good” or “bad”. Go back to scanning and do it as many times as you need to cool off.

After you get familiar with observing your body, you can take the next step and do the same with your mind. Observe what feelings it puts out. Name them as exactly as you can: “my mind is making me feel ashamed“, “my mind is making me feel furious“. It is good information. It is not something you should believe or act upon. If you can trace the source you’re even better off: “my mind makes me feel ashamed I made a mistake because in the first grade the teacher always made crude fun of me because I wasn’t talented at math“. Seeing the source is valuable, because it shows you that your mood has less to do with Now and more to do with The Past. The link is emotional, not rational.

If you have ever been in a negotiation with an used-cars salesman (or any slick, fast-talking sales guy), you know how you look at him working his number, recognize the tricks in his book and smile inwardly “You won’t catch me this time, dude!”

The same goes with your mind. It won’t catch you again, because you will recognize its trick, see right through them and take appropriate action, as opposed to the hasty things It wants you to do.

“Response” is the name of the game. “Reaction” is a thing of the past.

Continue with steps 6 and 7 by clicking here
B_txt_14

 

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here

Dealing With Stress, Step 2: Feelings are natural

/in /by

(This article is a part of a series; please start here)

Feelings are natural, they are not a flaw. We are wired to feel down, empty, nervous, anxious or furious. Don’t blame yourself.

When you’re happy, content or joyous you never second-guess your feelings, do you? Why would you do that when you’re down, adding a supplementary layer of negative? Aren’t they all the same: feelings?

It bugged me since I was a kid, hearing “You shouldn’t feel [down, unhappy, sad], think of all the kids out there who don’t have half of what you have!” I couldn’t point out why, but I was (at least) annoyed. It was like my feelings should have had some kind of universal scale of measurement and go through a global referendum, in order for said feelings to be “valid”.

Nature wired us for feeling emotions. “Bad” emotions are like “bad” breathing – they don’t exist. Fury, anger, sadness, desperation – all are natural. They are what they are and they make you feel what they make you feel. You cannot deny, choke or feint them – at least not forever. They are your emotions, and are natural (acting on them is another thing entirely…).

You don’t have to feel anything. What you feel is what you feel. Numbness is what should get you worried.

So, let feelings be. They are Mother Nature’s way of letting us know something isn’t quite right. Just like breaking the bulb of an alarm lamp does not make things right, denying feelings serves no purpose. Notice your feelings, give them names, get friendly with them. Just don’t act on them.

Read part 3

Do you want to find out more? Get in touch with a consultant now or request a free demo!

B_txt_14

B_txt_10

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here

Dealing With Stress, Step 1: You Are Not Alone

/in /by

(This article is a part of a series; please start here)

You are not the only one in such a predicament: we all have rough patches and difficult moments. Some of us are better at hiding it, but on the inside we’re all the same colour.

Most of us, when in the throes of fate, feel we’re alone in our suffering. We may receive help and support from people who care for us, and we are grateful for that, but even this help-and-support come from someone who is not, right now, with us, in such a deep pain. More, we observe the world around us and see other enjoying things and feelings we so sorely lack.

a) For many, it’s about the image they put out: the deep truth is different in the overwhelming majority of cases. People will put out their best image and pour mountains of effort into safeguarding the social image (isn’t that what “inner power” is all about? Showing “strength” while bleeding inside?); and we see that image. The soul behind it is way more in pain and frazzled.

That realisation came to me during conversation with my spouse about some friends that seemed poised to do well; she casually said “The other day I heard her say the only thing she had left in common with her husband were the kids and the credits”.

You might think you’re alone. You might even feel loneliness. It is only natural; it is usually patently untrue. Take a moment to look around you closely. We all have our troubles. You have companions in your plight – only you do not know them. You don’t have to, just know they are there.

b) Preparation is everything: take care and assemble a Team You: people who know you, love you just the way you are and accept you with all your little quirks and peculiarities. Talk to them one by one or in a group setting.

Be as direct and clear as you can: “Friend / mom / pop / sibling, I’m approaching (or already crossing) a very rough patch in my life. I need all the love and support I can muster. I need you to support me now and show me later where I’ve done wrong. Would you do that?”

This is not the time to be evasive and hope they’ll get it. Certainly, you’ll be in for some surprises. Many think “tough love” is the way (it is not, in many cases). But you’ll end up with a Team You ready to support you, ready to be your cheerleaders, a handy resource to have in dire times.

Have them know you value and cherish their support and lean on them in troubled times. That way, you’ll know you never walk alone.

Read part 2

Do you want to find out more? Get in touch with a consultant now or request a free demo!

B_txt_14

B_txt_10

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here