Making Your Work More Meaningful

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Curiosity is critical to professional success. A curious mind will spot and solve problems, while being unafraid to try something new. It will seek out the insights of others, and open itself to expanded thinking. A curious person will never succumb to apathy, instead pushing consistently for growth, innovation, and improvement. Anyone seeking to build a successful career must embrace curiosity.

But curiosity isn’t just essential to professional advancement — it’s central to crafting purpose and meaning at work. We all want to feel that our work is meaningful, and we all have an opportunity to make it so. But it takes curiosity — about ourselves, our work, and the people we work with — to unlock deeper purpose each day.

Craft Your Work

One of the best ways to enhance the meaning you get from work is through job crafting — the art of making small changes to your work life to turn the job you have into the job you want. The idea is that by making small changes to your work, you can tailor it to your unique passions, personality, and interests in a way that maximizes its meaning to you and others. My favorite example is Curtis Jenkins, a Dallas bus driver who managed to revolutionize his position to create what reporters called a “yellow bus utopia” while changing hundreds of lives. 

Curiosity is a necessary pre-condition for job crafting. It starts with a self-evaluation. Ask yourself questions such as what am I good at (really)? What do I love to do? What makes me happy on the job? A thoughtful self-understanding explored deeply and with an open-mind can provide the foundation upon which job-crafting is built. 

Then, apply this self-awareness to the job: 

  • What elements of my job could I tweak to be more meaningful for me and more impactful for others? 
  • Can what I currently do be done differently? 
  • Is my job, as structured, solving the most important problems — for the organization and those we serve — in the best ways? 

To get started on this practice, make a list of the core people you serve in your work, then list the outcomes of your job that help to serve them well. Then reflect on your current tasks and see if there are ways in which you could serve those people as well or better by doing your work differently. You may find ways in which to craft your work that are both better for them and more meaningful for you.

Make Work a Craft

The second way to make work more meaningful is to make it a craft. For much of history, people would often practice professions inter-generationally. Trades like farming, carpentry, and cobblery might pass generation to generation in a family. And often a person would painstakingly perfect the craft over a lifetime. This quest for perfection and constant improvement created the most memorable achievements in history — from the murals of the Sistine Chapel to breakthroughs in genetics and the elegant simplicity of the original Mac. 

This commitment to craftsmanship offers a sense of purpose in and of itself. As I explain in my book, we all gain meaning from work well done. There’s intrinsic motivation and purpose in knowing that we’ve put our best efforts into something, that we’ve honed a craft in a way that challenges us.

But how can we find opportunities for craft in our modern jobs? After all, building financial models or leading a team in a factory can feel a bit distant from Michelangelo’s historic masterworks or the genius of Steve Jobs. But craft is not about historical impact. It’s about self-improvement and a quest to push the limits of our own performance — to take on new challenges and achieve something hard and unique. When I was an analyst at McKinsey, this looked like building beautiful Excel models with elegant formulas that could last clients years. I did this whether the partners noticed or not because I took pride in challenging and improving myself. In your job, it’s something else. Curiosity can unlock it. 

Ask yourself: 

  • What are the core elements of your job that require excellence? 
  • What skills do you need to perform that job well? 
  • What are one or two areas you can focus on now to make a craft, and how can you improve day-by-day until you do those things better than anyone else and to the best of your ability? 

To begin, pick one area of your work you’d like to try to hone and perfect. Make this something you enjoy that is important to your job. Then assess the 5-10 ways you could make it better and begin working to improve them and challenge yourself. Keep notes each day or save old versions sequentially so you can see your improvement over time.

Connect Work to Service

There’s almost nothing in life that improves our sense of well-being and purpose like service to others. Numerous studies have shown that acts of service have an immediate impact on happiness and fulfillment. And in my own life, I’ve rarely felt as purposeful as when building a Habitat for Humanity home with colleagues, serving in a soup kitchen, or reading to kids at a local school.

Service doesn’t have to be confined to volunteer work in a community, however. As I’ve outlined in a previous article, there are at least six opportunities to serve others in any job: clients or customers, colleagues, capital, community, partners, and people we love. Knowing this and seeking opportunities for service in each of these areas can bring meaning to work. 

But identifying the people we serve and ways to serve them requires deep-seeded curiosity. Consider these questions: 

  • Who are my clients? 
  • What do they need? 
  • What are the key obstacles to their well-being that I’m helping to overcome in my work, and how can I do it better? 
  • Which colleagues need my help the most? 
  • How can I effectively offer that with no expectation of return? 
  • Which two or three people could I best serve today?

These questions, founded in curiosity, are at the heart of service to others. Pick two of the six areas you like above — colleagues and customers for example. Think of 2-3 individuals in each of those two groups you could serve better and spend the next month trying to really understand them, and ways to use your work to serve them well. 

Invest in Positive Relationships

In social science literature, perhaps nothing is as central to happiness as meaningful positive relationships with others. Such relationships are essential to Martin Seligman’s PERMA framework for flourishing and the findings of the Harvard Grant Study that “Happiness is love.” And those findings are echoed in the works of many others.

Relationships aren’t confined to our personal lives. Each workday we spend more than 8 hours with work colleagues, whether remotely or in person. And trying to navigate work in the absence of meaningful relationships is a recipe for disappointment. Positive relationships at work can help us to flourish, can make others happy, and can create extraordinary corporate cultures. 

At work, as at home, relationships rest on empathy and curiosity. We can’t have a relationship of mutual care and respect with someone if we don’t display a genuine curiosity for that person. Ask: 

  • Who are they? 
  • What matters to them? 
  • What are their anxieties and fears, passions, and purpose? 
  • On any given day, how are they feeling? 
  • What are they interested in intellectually? 

Constantly approaching others with curiosity will naturally build your own empathy and show those people you care — creating meaningful relationships in the process. When you are interacting with work colleagues over the next month or two, consciously make a game of trying to know them better. Ask more questions than you answer. And carve out time for conversations and interactions with your colleagues that don’t just accomplish your work tasks but (in a professional way) enhance the relationship you have with them. Improving your work relationships will make you and those around you happier, and it will probably make you more productive as well. Curiosity is undoubtedly essential to professional success, but it’s also at the heart of purpose. Living with greater curiosity at work can help us to craft jobs and professional environments that help us and others flourish.

CURIOUS ABOUT THE IMPACT OF OUR UNBIASED HR SOLUTIONS?

Take the first step towards transforming your remote work culture by requesting a free demo assessment from Great People Inside.        

Our team of experts will guide you through the assessment process, showcasing the effectiveness and value of our tailored solutions for your organization.        

During the demo, you will have the opportunity to explore the comprehensive features and functionalities of our psychometric assessments, experiencing firsthand how they can empower your HR strategies and drive positive outcomes. From personality assessments to cognitive abilities and team dynamics evaluations, our assessments provide valuable insights to enhance talent management and foster inclusive remote work environments.        

Don’t miss out on this opportunity to test the power of unbiased HR solutions. Request your free demo assessment from Great People Inside today and embark on a journey of fair and effective talent management in the remote work era.        

Together, we can unlock the true potential of your remote teams and achieve remarkable success. Request a Free Demo Assessment.        

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Sources:

https://www.forbes.com/sites/theyec/2022/07/26/10-tips-for-defining-and-achieving-meaningful-work-in-your-career/
https://stressandresilience.com/3-ways-to-make-your-work-more-meaningful/
https://achievecentre.com/blog/5-practical-ways-to-make-work-meaningful/

Positive Work Culture Can Be More Productive: Here’s How

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Too many companies bet on having a cut-throat, high-pressure, take-no-prisoners culture to drive their financial success.

But a large and growing body of research on positive organisational psychology demonstrates that not only is a cut-throat environment harmful to productivity over time, but that a positive environment will lead to dramatic benefits for employers, employees, and the bottom line.

Although there’s an assumption that stress and pressure push employees to perform more, better, and faster, what cutthroat organisations fail to recognise is the hidden costs incurred.

First, health care expenditures at high-pressure companies are nearly 50% greater than at other organisations. The American Psychological Association estimates that more than $500 billion is siphoned off from the U.S. economy because of workplace stress, and 550 million workdays are lost each year due to stress on the job. Sixty percent to 80% of workplace accidents are attributed to stress, and it’s estimated that more than 80% of doctor visits are due to stress. Workplace stress has been linked to health problems ranging from metabolic syndrome to cardiovascular disease and mortality.

The stress of belonging to hierarchies itself is linked to disease and death. One study showed that, the lower someone’s rank in a hierarchy, the higher their chances of cardiovascular disease and death from heart attacks. In a large-scale study of over 3,000 employees conducted by Anna Nyberg at the Karolinska Institute, results showed a strong link between leadership behaviour and heart disease in employees. Stress-producing bosses are literally bad for the heart.

Second is the cost of disengagement. While a cut-throat environment and a culture of fear can ensure engagement (and sometimes even excitement) for some time, research suggests that the inevitable stress it creates will likely lead to disengagement over the long term. Engagement in work — which is associated with feeling valued, secure, supported, and respected — is generally negatively associated with a high-stress, cut-throat culture.

And disengagement is costly. In studies by the Queens School of Business and by the Gallup Organisation, disengaged workers had 37% higher absenteeism, 49% more accidents, and 60% more errors and defects. In organisations with low employee engagement scores, they experienced 18% lower productivity, 16% lower profitability, 37% lower job growth, and 65% lower share price over time. Importantly, businesses with highly engaged employees enjoyed 100% more job applications.

Lack of loyalty is a third cost. Research shows that workplace stress leads to an increase of almost 50% in voluntary turnover. People go on the job market, decline promotions, or resign. And the turnover costs associated with recruiting, training, lowered productivity, lost expertise, and so forth, are significant. The Center for American Progress estimates that replacing a single employee costs approximately 20% of that employee’s salary.

For these reasons, many companies have established a wide variety of perks from working from home to office gyms. However, these companies still fail to take into account the research. A Gallup poll showed that, even when workplaces offered benefits such as flextime and work-from-home opportunities, engagement predicted wellbeing above and beyond anything else. Employees prefer workplace wellbeing to material benefits.

A POSITIVE CULTURE fosters Wellbeing

Creating a positive and healthy culture for your team rests on a few major principles. Our own research (see here and here) on the qualities of a positive workplace culture boils down to six essential characteristics:

  • Caring for, being interested in, and maintaining responsibility for colleagues as friends.
  • Providing support for one another, including offering kindness and compassion when others are struggling.
  • Avoiding blame and forgive mistakes.
  • Inspiring one another at work.
  • Emphasizing the meaningfulness of the work.
  • Treating one another with respect, gratitude, trust, and integrity.

As a boss, how can you foster these principles? The research points to four steps to try:

1. Foster social connections

A large number of empirical studies confirm that positive social connections at work produce highly desirable results. For example, people get sick less often, recover twice as fast from surgery, experience less depression, learn faster and remember longer, tolerate pain and discomfort better, display more mental acuity, and perform better on the job. Conversely, research by Sarah Pressman at the University of California, Irvine, found that the probability of dying early is 20% higher for obese people, 30% higher for excessive drinkers, 50% higher for smokers, but a whopping 70% higher for people with poor social relationships. Toxic, stress-filled workplaces affect social relationships and, consequently, life expectancy.

2. Show empathy

As a boss, you have a huge impact on how your employees feel. A telling brain-imaging study found that, when employees recalled a boss that had been unkind or un-empathic, they showed increased activation in areas of the brain associated with avoidance and negative emotion while the opposite was true when they recalled an empathic boss. Moreover, Jane Dutton and her colleagues in the CompassionLab at the University of Michigan suggest that leaders who demonstrate compassion toward employees foster individual and collective resilience in challenging times.

3. Go out of your way to help

Ever had a manager or mentor who took a lot of trouble to help you when he or she did not have to? Chances are you have remained loyal to that person to this day.  Jonathan Haidt at New York University’s Stern School of Business shows in his research that when leaders are not just fair but self-sacrificing, their employees are actually moved and inspired to become more loyal and committed themselves. As a consequence, they are more likely to go out of their way to be helpful and friendly to other employees, thus creating a self-reinforcing cycle. Daan Van Knippenberg of Rotterdam School of Management shows that employees of self-sacrificing leaders are more cooperative because they trust their leaders more. They are also more productive and see their leaders as more effective and charismatic.

4. Encourage people to talk to you

Especially about their problems. Not surprisingly, trusting that the leader has your best interests at heart improves employee performance. Employees feel safe rather than fearful and, as research by Amy Edmondson of Harvard demonstrates in her work on psychological safety, a culture of safety i.e. in which leaders are inclusive, humble, and encourage their staff to speak up or ask for help, leads to better learning and performance outcomes. Rather than creating a culture of fear of negative consequences, feeling safe in the workplace helps encourage the spirit of experimentation so critical for innovation. Kamal Birdi of Sheffield University has shown that empowerment, when coupled with good training and teamwork, leads to superior performance outcomes whereas a range of efficient manufacturing and operations practices do not.

When you know a leader is committed to operating from a set of values based on interpersonal kindness, he or she sets the tone for the entire organisation. In Give and Take, Wharton professor Adam Grant demonstrates that leader kindness and generosity are strong predictors of team and organisational effectiveness. Whereas harsh work climates are linked to poorer employee health, the opposite is true of positive work climates where employees tend to have lower heart rates and blood pressure as well as a stronger immune systems. A positive work climate also leads to a positive workplace culture which, again, boosts commitment, engagement, and performance. Happier employees make for not only a more congenial workplace but for improved customer service. As a consequence, a happy and caring culture at work not only improves employee well-being and productivity but also improved client health outcomes and satisfaction.

In sum, a positive workplace is more successful over time because it increases positive emotions and well-being. This, in turn, improves people’s relationships with each other and amplifies their abilities and their creativity. It buffers against negative experiences such as stress, thus improving employees’ ability to bounce back from challenges and difficulties while bolstering their health. And, it attracts employees, making them more loyal to the leader and to the organisation as well as bringing out their best strengths. When organisations develop positive, virtuous cultures they achieve significantly higher levels of organisational effectiveness — including financial performance, customer satisfaction, productivity, and employee engagement.

CURIOUS ABOUT THE IMPACT OF OUR UNBIASED HR SOLUTIONS?

Take the first step towards transforming your remote work culture by requesting a free demo assessment from Great People Inside.

Our team of experts will guide you through the assessment process, showcasing the effectiveness and value of our tailored solutions for your organization.

During the demo, you will have the opportunity to explore the comprehensive features and functionalities of our psychometric assessments, experiencing firsthand how they can empower your HR strategies and drive positive outcomes. From personality assessments to cognitive abilities and team dynamics evaluations, our assessments provide valuable insights to enhance talent management and foster inclusive remote work environments.

Don’t miss out on this opportunity to test the power of unbiased HR solutions. Request your free demo assessment from Great People Inside today and embark on a journey of fair and effective talent management in the remote work era.

Together, we can unlock the true potential of your remote teams and achieve remarkable success.Request a Free Demo Assessment.

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Sources:

https://www.forbes.com/sites/williamcraig/2017/07/25/3-reasons-why-positive-work-cultures-are-more-productive/
https://www.lollydaskal.com/leadership/heres-the-proof-that-positive-work-cultures-are-more-productive/
https://www.linkedin.com/pulse/positive-work-cultures-more-productive-scott-maurer/

You Want a Performing Team? 100% Effort Is Not The Answer

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100% effort never translates to an optimal performing team. Despite some companies’ attempts, we can’t fix today’s burnout culture with a wellness app. What it takes, instead, is a mindset and culture shift among managers and organisations everywhere.

The old management mindset

An outdated way of thinking about peak performance is “maximum effort = maximum results.” It doesn’t actually work that way in reality, but many managers still believe that it does. They might talk a good game about “practicing self-care,” but their core assumptions are often more akin to a bad 1980s motivational speaker. (Think: “No pain, no gain,” “No guts, no glory,” and “Give it 110%!”)

When managers expect 80+ hours a week from people while offering Friday yoga to combat stress, they unintentionally create a toxic contradiction. It’s a classic example of what we call in psychology a “double bind”: Employees can’t talk about the contradiction, and they can’t talk about not being able to talk about it.

As a result, many well-intended efforts to end the burnout epidemic don’t actually work. If you think individual overachievers are solely to blame for exhaustion, then you’ll only end up addressing the wrong problem. Consider McKinsey’s research on burnout, which showed that “in all 15 countries and across all dimensions assessed, toxic workplace behaviour was the biggest predictor of burnout symptoms and intent to leave by a large margin.”

Not only does this old mindset not produce high performance, it also creates a downward spiral of toxicity begetting burnout begetting toxicity. What we need instead is a new management mindset, supported by data, for how to really get the best out of our people. Instead of “maximum effort = maximum results,” a better formula is: “optimal effort = maximum results.” Less effort can actually lead to more success.

The new management mindset

Here’s what actually works: the 85% rule. The 85% rule counterintuitively suggests that to reach maximum output, you need to refrain from giving maximum effort. Operating at 100% effort all of the time will result in burnout and ultimately less-optimal results.

For example, when sprinters are told to accelerate to their 100% level too soon, they end up running a slower race overall. As Carl Lewis, who won nine Olympic gold medals, explains, the notion of “no pain, no gain” is ridiculous. He says, “Your training should be sensible. In many cases it is more important to rest than it is to drive yourself to the point of pain.” Lewis’s coach, Tom Tellez, suggests that the peak performer in sprinting relax their jaw, face, and eyes. “Don’t grit your teeth,” he advises. “If you do, that tension will run all the way down your neck and trunk to your legs.”

How to build a high-performing team — without burning people out

Create a “done for the day” time

Where possible, managers should establish a “done for the day” time. When managers are ambiguous about the length of workdays, they risk introducing decision fatigue, diminishing returns, or even getting negative returns from their employees.

Toxic managers see setting a reasonable hard stop for the day as impossible. A colleague told me that their boss said in no uncertain terms: “You can’t get ahead here if you want to be home for dinner with your family.”

Transactional managers see employees having a done-for-the-day time as a necessary evil: “I suppose you need to do what you need to do.” They let people keep to the schedule begrudgingly.

Transformational managers insist upon a reasonable time for employees to leave work. For example, when a new employee at a private equity firm was eager to make a good impression, he stayed late. After all, he had been trained at previous companies to expect kudos for the extra effort. But this company and manager were different. When his manager saw him still sitting at his desk after everyone else had gone home, he said, “Why are you still here? We don’t stay late here unless there is an absolute emergency. We want you to be fresh tomorrow morning. Please go home.”

Ask for a little less than maximum capacity

Effort and fatigue can create confusion for people regarding the quality of their performance. People can mistake the perception of maximum effort with what actually produces maximum results. However, the highest effort doesn’t always equal the highest performance. Managers can take advantage of this by inviting team members to work a little below what they perceive to be their maximum capacity.

To help coach employees to get to and stay in this sweet spot, managers can ask, “What does it feel like to be at 100% intensity?” and then follow up with: “How can you keep this closer to the 85% level?” This type of perceived level of exertion is a concept used in physical rehab to prevent latent — or hidden — fatigue, but it can also be used by managers to help their employees stay in their sweet spot.

Ask “how am I making your work more stressful than it needs to be?”

Top performers are typically already self-motivated, so managing them like everyone else will only exhaust them, leading them to become a flight risk. A study at the Yale Center for Emotional Intelligence and the Faas Foundation of over 1,000 U.S. employees found that 20% of employees reported being both highly engaged and having high burnout.

This “engaged-exhausted group” were passionate about their work, but also had a high level of stress and frustration. These were the employees with the highest risk of quitting their jobs — higher even than unengaged employees. This suggests that companies may lose their most capable employees not due to a lack of engagement, but rather because of their high stress and burnout levels.

To avoid this, managers can ask their top performers a simple but powerful question — “How am I making your work more stressful than it needs to be?” — and then take the necessary actions to improve upon the situation.

Encourage 85%-right decisions

When making decisions as a team, don’t push for “100% perfect.” Let people know when an 85%-right decision is acceptable.

Research has uncovered two distinct types of perfectionists. The first is “excellence-seeking” perfectionists: people who hold high standards for themselves and others. The second type is “failure-avoiding” perfectionists: people who are consistently anxious that their work is not sufficient or adequate, who fear losing the esteem of others if they fail to attain perfection.

Asking for 85%-right decisions takes unnecessary pressure off your highest-performing employees — and it keeps your team moving forward, rather than waiting for the 100%-right decision before they take action.

Watch out for high-pressure language

As a manager, it is vital to be mindful of the language you use when communicating with your team. The use of high-pressure terms such as “ASAP,” “NEED,” or “URGENT” in emails or meetings can create excessive stress and pressure for your team members.

To avoid this, it’s essential to foster open communication about genuine deadlines, the reasons behind them, and the potential trade-offs. Instead of expecting employees to always agree to every request, consider asking them, “What do you need to say no to in order to say yes to this?” By granting autonomy in choosing their projects, you can ensure that your star employees maintain high performance levels while also avoiding burnout.

End meetings 10 minutes early

A manager shared this with me recently: “If you can be any kind of manager, be the kind who ends the meeting early.” It struck me as both funny and true.

Many employees still feel like they live the “Zoom, eat, sleep, repeat” life that was so common during the pandemic. Certainly, far more meetings are now held on video than ever before. And we know that video “exhaust(s) the human mind and body” faster than in-person meetings or just being on the phone.

Research from Microsoft’s Human Factors Lab found that our brains work differently when we take 10-minute breaks between meetings. That small break stops stress from building up, while back-to-back meetings decrease people’s ability to focus and engage.

Set your own intensity level to 85%

It’s important that managers also set their own minds to 85% intensity to model to their team that it’s okay not to be stressed out of their minds all the time. When managers say that employees should not work late nights or on weekends, but then send emails at 2 a.m. on Sunday morning, their actions speak louder than their words.

Research shows that employees look to their bosses for cues far more than many managers realize. In a curious finding, researchers found that baboons look to their alpha male “boss” every 20 to 30 seconds, and humans may not be so different. So, if you’re going to write emails late and on weekends, at least schedule them to be sent at 9 a.m. Monday morning.

The 85% rule may seem counterintuitive. However, in this time of ongoing, persistent burnout, it has the power of relevancy. As Dr. Stephen Ilardi, a psychologist at the University of Kansas, has written, “Human beings were never designed for the poorly nourished, sedentary, indoor, sleep-deprived, socially-isolated, frenzied pace of 21st-century life.”

Certainly, we can do better. Managers who adopt the 85% rule as their new mindset can help to reduce this frenzy while actually improving their team’s performance.

CURIOUS ABOUT THE IMPACT OF OUR UNBIASED HR SOLUTIONS?

Take the first step towards transforming your remote work culture by requesting a free demo assessment from Great People Inside.

Our team of experts will guide you through the assessment process, showcasing the effectiveness and value of our tailored solutions for your organization.

During the demo, you will have the opportunity to explore the comprehensive features and functionalities of our psychometric assessments, experiencing firsthand how they can empower your HR strategies and drive positive outcomes. From personality assessments to cognitive abilities and team dynamics evaluations, our assessments provide valuable insights to enhance talent management and foster inclusive remote work environments.

Don’t miss out on this opportunity to test the power of unbiased HR solutions. Request your free demo assessment from Great People Inside today and embark on a journey of fair and effective talent management in the remote work era.

Together, we can unlock the true potential of your remote teams and achieve remarkable success.Request a Free Demo Assessment.

This image has an empty alt attribute; its file name is B_txt_01.png

Sources:

https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/high-performing-teams-a-timeless-leadership-topic
https://gigazine.net/gsc_news/en/20230613-top-performing-85-effort/
https://www.linkedin.com/pulse/how-achieve-high-performance-your-team-aiming-85-effort-ansari

The Productivity Paradox and Its Link to Technology Innovation

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From PCs to smartphones, office tech has always promised to make us more productive. But time and again, it’s come with unexpected side effects. In 1982, Time magazine skipped its annual tradition of naming a “Man of the Year” to instead crown the personal computer as the “Machine of the Year.” The Apple II had been released only a half-decade earlier, and the subsequent introduction of the VisiCalc spreadsheet software in 1979 seemingly all at once convinced the managerial class about the business potential of computers. Soon, IBM released its own PC, which went on to become both widely copied and wildly popular. The journalist who wrote the Time feature noted in his article that he had typed his contribution on a typewriter. By the next year, their newsroom switched to word processors. The revolution in workplace productivity had begun.

At least, this is the simple version of the tale we tell. A closer look at what happened next and, in the decades following has complicated matters. We’ re used to the idea that new office technologies make us strictly more productive, but the history of workplace tools teaches us that the quest to make common activities more efficient can yield unexpected side effects. This was true of the first PCs, and it likely explains the uneasy relationship we have with a more recent office innovation: email.

Not long after the arrival of the PC, experts began to question the miraculous nature of this suddenly ubiquitous device. In 1991, an article in The New York Times quoted an economist who pointed out that although companies continue to spend heavily on technology, “white-collar productivity has stagnated.” He concluded at the time: “No longer are chief executives confident that throwing computers at their office staffs will result in greater efficiency.”

The data supported these concerns. A study of the years 1987 to 1993, conducted by economists Daniel Sichel and Stephen Oliner, estimated that computer technology contributed at most 0.2 percentage points a year to business output growth, after adjusting for inflation, a period during which overall growth expanded by 1.9 percent a year. A contemporaneous article summarized these findings bluntly: “The impact of computers on recent productivity growth has been vastly overstated.”

Productivity growth in most of the world’s rich countries has been dismal since around 2004. Especially vexing is the sluggish pace of what economists call total factor productivity—the part that accounts for the contributions of innovation and technology. In a time of Facebook, smartphones, self-driving cars, and computers that can beat a person at just about any board game, how can the key economic measure of technological progress be so pathetic? Economists have tagged this the “productivity paradox.”

What are the problems that cause the productivity paradox?

  • Mis-measurement – The gains are real but our current measures miss them.
  • Redistribution – There are private gains, but they come at the expense of other firms and individuals, leaving little net gain.
  • Time lags – The gains take a long time to show up.
  • Mismanagement – There are no gains because of the unusual difficulties in managing IT or information itself.

According to an article in ‘The Economist‘ , research has shown that productivity growth did not accelerate until 40 years after the introduction of electric power in the early 1880s. This was partly because it took until 1920 for at least half of American industrial machinery to be powered by electricity. Therefore, we won’t be seeing any spikes in productivity until all the major powers have reached at least a 50% penetration rate for computer use.

What’s happening now may be a “replay of the late 80s,” says Erik Brynjolfsson, another MIT economist. Breakthroughs in machine learning and image recognition are “eye-popping”; the delay in implementing them only reflects how much change that will entail. “It means swapping in AI and rethinking your business, and it might mean whole new business models,” he also said. In this view, AI is what economic historians consider a “general-purpose technology.” These are inventions like the steam engine, electricity, and the ­internal-combustion engine. Eventually they transformed how we lived and worked. But businesses had to be reinvented, and other complementary technologies had to be created to exploit the breakthroughs. That took decades. The debate over the productivity paradox is understandable, given the expectations of productivity from computerisation that are embedded in our culture. But it is arguable that the changes under way will inevitably take place across a much longer time frame than the measurements can currently cover, and actual payoff cannot be expected until major elements of organisational and social learning are complete. The measurement, management, and learning arguments can be combined to create a broad case for fundamental social transformation. In this transformation older systems of measurement and management fail as the entire regime of production is altered, and learning becomes to a much greater degree experimental and risky. The slow accumulation of knowledge will probably, eventually, produce major productivity benefits.

Illustrating the potential of AI as a general-purpose technology, Scott Stern of MIT’s Sloan School of Management describes it as a “method for a new method of invention.” An AI algorithm can comb through vast amounts of data, finding hidden patterns and predicting possibilities for, say, a better drug or a material for more efficient solar cells. It has, he says, “the potential to transform how we do innovation.”

But he also warns against expecting such a change to show up in macroeconomic measurements anytime soon. “If I tell you we’re having an innovation explosion, check back with me in 2050 and I’ll show you the impacts,” he says. General-purpose technologies, he adds, “take a lifetime to reorganize around.”

Even as these technologies appear, huge gains in productivity aren’t guaranteed, says John Van Reenen, a British economist at Sloan. Europe, he says, missed out on the dramatic 1990s productivity boost from the IT revolution, largely because European companies, unlike US-based ones, lacked the flexibility to adapt.

We must accept that these better methods will not emerge spontaneously. We have to instead seek them out, put them in writing, experiment to get things right, and be willing to put up with some of the inconveniences and loss of flexibility these efforts might create. All of this, of course, is harder than simply waiting for engineers to build even faster email clients. But ultimately, it’s the only way to ensure that continued innovations in workplace communication can improve rather than hold back our ability to make progress on the things that matter.

Given our current situation knowing that your colleagues or employees are best suited for this new scenario we find ourselves in. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It is now important to find out whether your managers or your team is well-equipped of working together from various locations. It requires deep knowledge of their personalities, strengths, weaknesses, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you discover if your people are resilient during times of hardship, if they are autonomous, if they are team players, without actual human contact. Given that our platform is cloud-based, everyone can use it from home as well. Humanity finds itself at a crossroad for various reasons now, why not help people discover and develop themselves from the comfort of their own homes?

Request a free demo:

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Sources:

https://hbr.org/1986/07/the-productivity-paradox
https://www.technologyreview.com/2018/06/18/104277/the-productivity-paradox/
https://www.wired.com/story/email-slack-productivity-paradox/

Innovation in Isolation: How to Trigger your Creativity

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“In order to be open to creativity, one must have the capacity for constructive use of solitude. One must overcome the fear of being alone.” Rollo May

Our journey towards the isolation economy is well underway as workers are getting increasingly comfortable working from home. Unfortunately, however, as we work in isolation, we miss out on some of the positive elements of workplace interaction and collaboration that we have taken for granted. As working from home becomes the new normal, we will need to relearn many of our previous collaborative activities and make them as productive they used to be, while secluded in our homes.

Nowadays, we are forced into working from home by a once-in-a-generation pandemic, but many of our isolation behaviours will persist once the coronavirus is behind us. Even though remote work has certain advantages and may also enhance productivity in many respects, innovation is one thing that becomes harder to do and may suffer as a result.

There has a general feeling that more meetings have occurred since the isolation began, more than we used to before. During the first week, it was about catching up with everyone to talk about the latest news, vent and get support, but then by the second week, it became apparent that people were scheduling meetings to avoid being alone.

In our modern lives with never ending social media and on demand entertainment, we had already excelled in avoiding being alone, especially when these services use psychological triggers to keep us always-on and engaged in a continuous content consuming frenzy. We have started to hate being alone according to a 2014 study: “many preferred to administer electric shocks to themselves instead of being left alone with their thoughts” for even 6–15 minutes.

Innovation is difficult in Isolation

Innovation in isolation is hard because human creativity needs idea sharing and interaction to flourish. Breakthroughs never come from lone inventors who toil alone in a dusky lab. Instead, they thrive when ideas are shared, challenged, and refined. For this reason, local coffee shops and office cafeterias have always been hubs of creativity and innovation.

Increases in population density have always led to a higher rate of idea generation, productivity, and economic output. Cities are where innovation happens, and this is due to the increased opportunity for the exchange and clash of concepts. The ability to share ideas is the primary reason innovation is localized. Silicon Valley and Seattle have become the hotbeds for technology innovation. Similarly, other cities have become centres for innovation for automobiles, banking, financial services, and other industries.

Innovation only happens when knowledge builds on knowledge and ideas build on ideas. When you are working from home, you have fewer collaborative encounters, and the rate of innovation suffers.

When workers are isolated, co-workers are unable to have unstructured and spontaneous discussions that serve as the root of innovation. Yes, you can have productive meetings using Zoom. But the casual conversation you have while walking in and out of a conference room or meeting someone in the breakroom doesn’t happen, and those are the chance encounters that often lead to flashes of creativity and innovation.

But innovation is still possible. Today, even potential vaccines for coronavirus, designed to end our solitude, are being developed in isolation. But vaccine development is progressing at a rapid rate because scientists around the world are and sharing their research. This collaboration is critical for allowing advances to being built on top of one another.

Creativity and the Science Behind It

There is solid evidence that proves why solitude, if harnessed mindfully, can improve our creativity in everyday life. And it all starts with brain waves.

For instance, when we’re in deep sleep, the brain enters into the Delta wave, which is an unconscious state when repair and healing occur. If we move towards consciousness, the next wave is Theta, which activates during light sleep. One is usually in Theta just before sleeping and just after awakening. While these waves are fantastic for random creations and ideas (remember that crazy dream you had the other day?), we can’t easily enter them at will or control them.

On the opposite end, we have Gamma waves, which represent the brain processing information and learning with intense focus, and Beta waves, which is the reductive state of mind — alert and focused. We’re operating in a Beta state for most of our day, making reductive decisions and executing.

Alpha Power

In the middle of these two extremes, we have the Alpha wave, which is produced when the brain is in a relaxed, unfocused state usually associated with being awake but idle (i.e. not concentrating on any specific thing). Alpha waves are correlated with creativity since creativity requires expansive thinking instead of reductive. According to a 2015 study, researchers could trigger a surge in creativity if they specifically focused on enhancing alpha waves. In this study, they used electrical triggers, but it’s widely accepted that meditation and mindfulness also work in getting the brain in an Alpha state.

And herein lies the magic. We can actively try to influence our brains to produce alpha waves for creative thinking and problem solving. Think of the places where you usually get your best ideas. For most people, the answer is while taking a shower and lying in bed just before going to bed. We’re now isolated in potentially the most alpha-inducing environment we could be. But we need to see past the confinement and into the opportunity that’s right in front of us.

How the Internet Came to Life

There are ways you can create massive and world-changing innovations while working from home, but you need to be deliberate about it. Since you will always need collaboration and idea-sharing for innovation to happen, you need to learn how to do so without the benefit of a physical interaction.

The best way to innovate in a remote environment is by creating a community of people who work on solving a problem independently, but collaboratively. Such communities, called Networked Improvement Communities, have been responsible for some of the most breathtaking innovations. As an example, take the development of The Internet, the most significant creation of our time.

The Internet was created through idea sharing and networked improvement. Designed by a group of pioneers working independently across universities and research institutions around the world, it was driven by a common desire to have different computers connected to each other. Creating the Internet required a high degree of information sharing, and its development was guided by a manifesto that was adopted voluntarily by a diverse set of innovators who shared in the common goal.

Networked improvement communities require a shared goal or shared area of interest and require multiple people working, usually independently, toward developing solutions to achieve the common goal—the communities need to agree to share progress with others. The network as a whole then uses what they learn from each member, and this boosts the collective knowledge of all participants and gets the entire community closer to achieving the shared goal. This is how breakthroughs are most likely to occur.

Forward-thinking organisations across health care, education, technology, and other sectors have created Networked Improvement Communities to boost innovation. Understanding and implementing these innovation communities in your organization can enhance your ability to develop significant new offerings that can change the world.

Take that time for yourself. Just enjoy the silence or do some meditation. If the fancy takes it, jot some things down or paint your wall or discuss within yourself how the world might be a better place. It is in these moments that we find clarity, unexpected solutions and a childlike wonder at how we ourselves are all we need. Let your imagination take you there. Don’t force it.

Given our current situation knowing that your colleagues or employees are best suited for this new scenario we find ourselves in. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It is now important to find out whether your managers or your team is well-equipped of working together from various locations. It requires deep knowledge of their personalities, strengths, weaknesses, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you discover if your people are resilient during times of hardship, if they are autonomous, if they are team players, without actual human contact. Given that our platform is cloud-based, everyone can use it from home as well. Humanity finds itself at a crossroad for various reasons now, why not help people discover and develop themselves from the comfort of their own homes?

Request a free demo:

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Sources:

https://medium.com/navivest/harnessing-the-benefits-of-isolation-for-innovation-30a9a3fec638
https://www.forbes.com/sites/kmehta/2020/05/04/innovation-in-the-isolation-economy/#6dd7f7204643
https://yourstory.com/2020/04/innovation-critical-isolation

Your Job Is at Risk – What Do you Do?

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Your job can be on the line for several reasons that might or might not have to do with you directly. Instead of launching into a frenzy when you realise that you might not have a job in the near future, you should instead take stock of the situation and deal with it in the most dignified way possible. In addition to securing your future finances, you’ll also have to be emotionally strong to overcome this situation with grace. Preparing for it in advance won’t only soften the process, but it will also help you create a rough roadmap of how you plan to move past this and get your career on track once again. Here are three things you can proactively do if your job is at risk.

Take heed of your financial situation As soon as you find out that your job is on the line, assess your financial situation to make sure that you have at least six months of savings to get you by. If you don’t, make a note of the expenses that aren’t necessary and cut them down. This way you’ll be able to save more money than you otherwise would. Once you are certain that your flow of income will stop soon, you can also sell the useless items in your house on the internet. Doing this will not only give you some extra cash in hand, but it will also help you get rid of the unnecessary items in your house once and for all.

If you start to feel that your job is on the line, you should behave proactively and prepare in advance. Preparing can help you a lot for softening the process and let you plan how you are going to deal with this both emotionally and financially.  Below you can find steps which will help you overcome this situation.

1. Shorter Conversations with the manager

Subtle personality changes can be extremely informative. Everyone experiences off days now and then, but pay attention if you notice a string of off days coming from your boss where you’re concerned. If you once enjoyed a friendly relationship with your supervisor but have noticed them growing increasingly distant, this may be a red flag. 

2. You aren’t receiving new assignments

After working at place for a while, you become familiar with the ebb and flow of your workload. When you start to notice that times that were once busy for you are now stagnant, you should be on high alert. Your manager may be reallocating your duties to others in the wake of your impending absence.

3. Employees ask you to train them

Being asked to teach other people how to perform tasks that only you are responsible for is usually a clear sign that you should be weary. When you’ve been solely responsible for tasks for a while and now you’re being asked to share your knowledge, this may be a bad sign. Maybe you’ve noticed coworkers who once showed little interest in how you complete tasks asking questions about your processes or your boss has directly asked you to train someone.

4. No invitation to staff meetings

Finding yourself not invited to meetings after you’ve typically been asked to attend is a major signal. This may be especially significant if you notice people in your department or who share your grade are being invited while you’re excluded — especially if they typically weren’t invited in the past. Being shut out never feels good, and sometimes it can be extremely telling.

5. Start being proactive

Be around your boss more often and offer to help him with his/her tasks. If your boss doesn’t want your help, then, ask other managers if they need help. Don’t sit on your corner all day long. Be visible and show that you are willing to help and perform the given tasks. Maybe another department manager sees your value and takes you to his/her own team.

The moment you find out that there is nothing you can do to save your current job, start hunting for a new job. You can attend networking and corporate events, talk to people in your own industry, and update your resume to apply for jobs. There are several online and offline recruitment agencies who can help you in your job hunt. Apply early and go for as many interviews as you can. This way you’ll know how many companies are hiring and you’ll have a better understanding of the market conditions. The most important thing, however, is to not panic, and believe that this too shall pass. See where you went wrong in your current job and make sure to not repeat the same mistakes in the future.

Is your job security at risk? Remember: There’s no point in panicking. Instead, take a deep breath, tidy up your resume, and brush up on your interview skills. Keep your head up and your movement forward.

There is a real value in providing companies with the tools to carry out regular organisational assessments and this is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:
https://www.businessinsider.com/signs-losing-job-security-at-risk-2019-10
https://yourstory.com/2017/05/job-at-risk
https://www.entrepreneur.com/article/289672

Small Habits that Will Lead You to Success

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Whether you’re a budding entrepreneur, a career professional, a student or even unemployed, your habits are either empowering you to achieve and succeed, or deterring and holding you back. For most of us, we’re limited by our habits. We have habits that hold us back and can’t seem to quit. But for others, who possess a repertoire of really good habits, success and goal achievement is more automatic and easily realized. The truth? The state and quality of your life is a direct reflection of the habits that you possess. Good habits are going to propel you forward while those pesky bad habits are going to hold you back. But if you’re serious about success and want to get ahead in life, these are some of the best habits that you can harbour. Focus on these, and watch your life blossom while you realize the fruits of your labour.

 

Keep in mind that several studies suggest that habits account for nearly half of all of our actions. From what we think, to what we say and what we do are controlled by the habits that we possess. So, the more that you can focus on improving your habits, the better you’ll be at doing things like growing your business, achieving your goals, getting a great degree, losing weight or even making an abundant amount of money.

Of course, this isn’t just about building the good habits, but also about disrupting your bad habits. Disruption is how you block the electrical impulses to continually wield those bad habits. It takes some conscious training and persistent application to do this, but there are a few strategies you can implement to disrupt your bad habits.

Many habits we do without thinking, such as brushing our teeth or saying Please and Thank you, or putting our seat belts when we get in the car, these are good positive habits that free our minds to think on more critical matters during the day.

Why bad habits?

Usually, it is because we want the immediate gratification of our base instincts and desires. Many times we act without thinking, overcome by emotion, and irrationally lead by our weaknesses rather than our strengths.

The problem is that when we indulge in these bad habits, they seem to multiply over time, and the results are a disaster. Some bad habits are so small that we think them inconsequential and not necessary. The truth is that even the slightest change in our daily routines can change the outcomes dramatically.

Small habits have a way to grow until they are tough to change and can take us far away from our desired goals. They become big trees that are extremely difficult to uproot.

With that in mind, consider these five steps for getting started:

Initiate a ‘ridiculously small’ micro habit

It usually takes my workshop participants between three and eight tries before they come up with something sufficiently small enough to be considered a micro habit. When I tell them reading for an hour each night is too large, they then change to reading for 45 minutes, then 30 minutes, and so on. Finally, I tell them, “You will know you’ve truly reached the level of a micro habit, when you say, ‘That’s so ridiculously small, it’s not worth doing’” — in this case reading only one paragraph each night. In our coaching groups, participants only get credit for achieving the minimum bar, not going beyond it. Aim for small.

Repeat Repeat Repeat

The benefit of micro habits is that you should be able to perform it with minimal effort every day. It’s important to execute on a new ritual daily so it becomes second nature, and if it’s small enough, you won’t be as tempted to defer your task from one day to the next. However, no matter the size of the task, it’s easy to get distracted, make excuses, or forget. Perform your new action at the same time as (or right before) an action you do without thinking. Need to read a paragraph each night? You can do that while brushing your teeth.

Follow your progress closely

As the saying goes, “What gets measured, gets done.” Again, if your measurement process is elaborate, you’re less likely to complete it. Write down the desired action and under each date, simply list a ‘Y’ or ‘N’ to indicate if you completed the task. People discover surprising benefits to the Yes List, including detecting patterns when they’re likely to advance or regress in their efforts.

Maintain the rhythm

It’s hard to think small to begin with; it’s even harder to stay small. For example, let’s say Jake’s micro habit was to do 2 push-ups a day. After earning 10 Y’s in a row on his Yes List, Jake was eager to do more. For the next two days, he did five push-ups, soon pushing up the number to 10 and then adding a 20-minute workout after. The sad result? Within two months, Jake would give up exercising due to the simple fact that he had enlarged his goals unrealistically fast. You have to stick with your original micro habit long enough when you feel bored with it for at least 2 weeks in a row. Then increase it only by about 10%.

Accountability is key

It might sound strange to enlist a partner to monitor your daily reading of one paragraph or doing two push-ups. But having people support you and hold you accountable can cement new behaviours, and it helps them in return. The leadership program mentioned above has a peer group meeting every other week, and participants send a report of their micro habits weekly, updating the group on progress by stating how many days of the week they performed it. When you want to change behaviour, jumping headlong into a major goal with both feet is often a waste of time. Instead, make tiny, incremental adjustments until they are part of your muscle memory. By starting small, you can attain big results.

There is a real value in providing companies with the tools to carry out regular organisational assessments and this is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

https://www.inc.com/christina-desmarais/20-daily-habits-practiced-by-highly-successful-people.html

https://www.entrepreneur.com/article/297331

https://hbr.org/2020/01/to-achieve-big-goals-start-with-small-habits

Forging the Perfect Productivity Workflow for You

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The average person has 70,000 thoughts each day, and if you don’t learn to organise them, they have the potential to destroy your productivity.

When you allow the flurry of thoughts to run through your head, your mind becomes disorganised, and the more you ponder on intrusive thoughts, the more power you give them.

In a recent study conducted at the National Institute, in the United States, it was found that allowing your mind to be disorganised doesn’t just feel bad, it’s also actually bad for you. A disorganised mind leads to high stress, chronic negativity and impulsivity. These states inhibit productivity and contribute to a plethora of health problems such as weight gain, heart disease, sleep problems and migraine headaches just to name a few. Edward Hallowell, a therapist who helps people deal with their disorganised minds, describes the process that goes on inside this type of mind: “He makes impulsive judgments, angrily rushing to bring closure. He is robbed of his flexibility, his sense of humour, and his ability to deal with the unknown. He forgets the big picture and the goals and values he stands for. He loses his creativity and his ability to change plans.”

On the other hand, an organised mind simply falls into a state of flow. Flow is a state of balance where you really feel that you are immersed in your work, completely free from distractions. Recent research has shown that people working in a state of flow are five times more productive than the rest.

Step 1: Take Control Of Your Emotions

While it’s impossible to control how things make you feel, you have complete control over how you react to your emotions. First, you need to be honest with yourself about what you are feeling and why you are feeling it. From that point on, it is much easier to channel the emotion into producing the behaviour that you want. The key is to identify and label your emotions as you experience them. Associating words with what you are feeling makes the emotion tangible and less mysterious. This helps you relax, figure out what is behind your emotion and move forward.

Step 2: Sustain Your Focus

We all know that frustrating feeling of sitting down to tackle something important, only to quickly lose focus when we expected to dive right into the task. It takes time for your mind to become fully absorbed in an activity. Studies have shown that it takes five to 20 minutes before people start to focus. If you can force yourself to persist in the activity in spite of any distractions for 20 minutes, the chances are much higher that you will be able to sustain your focus and find a state of flow. The best way to do this is to put away or turn off all of your typical distractions (phones, email, social media), then keep an eye on the clock until you’ve done nothing but your task for a good 20 minutes, even if you aren’t getting much done.

Step 3: Take Breaks

Our brains and bodies simply aren’t wired for prolonged periods of work. While it might seem as though sitting at your desk for eight hours straight is the best way to get all of your work done, this can work against you. Research has shown that the most productive work cycle tends to be 52 minutes of uninterrupted work, followed by 17-minute breaks. While it probably isn’t realistic to structure your schedule this rigidly, for most people, the battle is won by just remembering to take breaks. Just be certain to pepper several short breaks throughout your day.

Step 4: Shift Sets

Once you’ve taken a break, you must shift your focus back to your task. No matter how ‘in the zone’ you were before taking a break, you’ll sometimes find that you’re back to square one when it comes to focusing. To do a proper set shift, you have to reorganise your thoughts by following steps one through four above, especially if you’re having trouble diving back into the task. You’ll discover that getting back into flow quickly after a break is very doable, but it must be done purposefully.

Remember that ‘flow friendly’ environments are not just a matter of mindful team management. Remember to exercise the state of being immersed in a given activity to improve your productivity and general well-being.

Want to get more inventive and satisfied with your work? Get engaged in things you like, meditate and train your ability to focus. Stay mentally active – sitting in front of the TV may not be the best start. Last and foremost, learn how to prioritise, even if you plan your activities outside the working hours.

There is a real value in providing companies with the tools to carry out regular organisational assessments and this is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

https://hbr.org/2020/01/create-a-productivity-workflow-that-works-for-you

https://www.forbes.com/sites/travisbradberry/2016/04/19/5-ways-to-experience-flow-and-get-crazy-productive/#6b413b474e70

https://www.getresponse.com/blog/go-with-the-flow-and-pump-up-your-creative-productivity

Why Soft Skills Matter in the Workplace

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It’s no secret that interpersonal skills are the next big thing in HR. In layman terms, soft skills will most likely define the future. In a 2018 LinkedIn worldwide survey of over four thousand professionals the results have revealed that “training for soft skills is the number one priority.”

Soft skills are often referred to as transferable skills. As this term implies, these are skills which are less specialised on one specific vocation and which are more aligned with the personality of a candidate. Soft skills usually relate to a person’s various attitudes and intuitions. Given the fact that soft skills are linked with personality, it is important for each candidate to assess and understand what their soft skills are and how they can showcase them during an interview.

Unlike hard skills, which can be measured, soft skills are intangible and difficult to quantify. Among the examples of soft skills may include analytical thinking, verbal and written communication, and leadership.

Nowadays, employers actually care more about soft skills than they do technical abilities like reading comprehension and mathematics.

Among soft skills one of the more important ones is emotional intelligence (EQ). From a 2015 LinkedIn survey it has been discovered that people with high EQ earn on average $29,000 more.

Why do Soft Skills Matter?

A constructive example of the difference between people with or without soft skills are medical doctors. A doctor is obligated by his work field to have an extensive array of hard skills. But a doctor who does not have emotional intelligence, trustworthiness and approachability (i.e. soft skills) is not likely to be very well perceived by their patients.

Employers value soft skills because they enable people to function and thrive in various teams and in numerous types of organisations as a whole. Here are a few of the most important soft skills:

 1. Communication

Written and verbal communication skills are of utmost importance in the workplace because they set the tone for how people perceive you. They also improve your chances of building relationships with co-workers. Communication skills boost your performance because they help you to extract clear expectations from your manager so that you can deliver excellent work. Workers are more productive when they know how to communicate with their peers, says Robinson. If you can clearly express the who, what, when, where, why, and how of a project, you’ll be seen as a top talent.

2. Teamwork

An organisation’s success is rarely dependent on one person doing something all by themselves. Success is the result of many people working toward a shared goal. When employees can synthesise and use their varied talents, everyone wins. If you work alongside friends, then productivity simply sores through the roof. Employers look to team players to build a friendly office culture, which helps retain employees and, most importantly, top talent. Furthermore, being able to collaborate well with co-workers enhances the quality of their work.

3. Adaptability

Obviously, things don’t always go as planned, and instead of digging in your heels, you need to be able to swivel and find appropriate solutions. Consequently, employers need workers who can adapt to industry shifts and keep the company current. Push yourself to be an early adopter of change. Explore the possibility of joining training sessions and offer to teach your co-workers what you have learned.

4. Problem-solving

When something goes wrong, the difference between people is that some complain and others simply take action. Undoubtedly, the latter will get you noticed. People who know how to think on their feet can make employees indispensable to an employer. Nothing is a given. Companies rely on problem-solvers—top performers—to manage unexpected arisen challenges. It is best to approach the manager with a solution, not a problem. So when an issue springs up, think about an alternative solution and how you are going to present it to your boss.

5. Conflict resolution

Being able to resolve issues with co-workers will help people maintain relationships with their peers and work more effectively and efficiently. Being able to work through office politics and disagreements with people is a clear sign of maturity, as well as leadership. Someone like this helps promote a collaborative workplace. The best way to resolve disagreements between co-workers is to address issues directly but in a delicate, humane manner. Therefore, if someone is stepping in as a mediator, he or she should let both parties air their grievances in a judgment-free zone and then work together to find a compromising solution.

There is a real value in providing companies with the tools to carry out regular organisational assessments and this is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

https://www.wikijob.co.uk/content/interview-advice/competencies/soft-skills

https://www.monster.com/career-advice/article/soft-skills-you-need

https://www.fastcompany.com/90430423/5-soft-skills-you-need-to-succeed-at-work

Dominant Vs. Prestigious: What Kind of Leader Are You?

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It is widely known that there are leaders who have different approaches and styles which, ultimately, leads to various consequences when they do something wrong or out of line. On the other hand, some leaders get out of situations their own actions created, or are simply given the benefit of the doubt. In a recent study published in the Academy of Management Journal, it has been revealed that leaders are dealt with their mistakes in direct correlation with how they achieved their status in the organisation.

In the field of social psychology, there is a theory that goes around explaining how leaders achieve their status and how they exert influence on various groups of people. Essentially, there are 2 distinct paths: through prestige or through dominance. There is a clear pattern in which leaders are being punished for their misdemeanours directly depending on which way they have obtained their status.

Leaders who obtain this status through dominance are very assertive and forceful-minded people and do not hesitate in getting their opinions known and do not flinch when they have to influence other people through intimidation or coercive tactics. Due to their ruthless proactiveness some people may think that they are integral in a group’s success. The best example of such a leader is Steve Ballmer, former CEO at Microsoft, who was known for being a very tough individual, who had a lot to ask of its teams and which definitely represents the ‘model’ for dominant leaders.

On the other hands, prestige leaders act like a teacher, they are people who are more than willing to share their skills, time, expertise and knowledge with other members of the group. Due to the fact they help members of their teams develop and hone their skills, they are also viewed as quintessential to a groups’ success. Such an example in this case would be Satya Nadella, current Microsoft CEO and is known in the world of business for his collective and established approach which in turn makes him the archetype for the prestige leader.

It is widely known that aggression has numerous levels on its scale and we all have to agree that there are some jobs which require a certain degree of combativeness, it could be a decisive quality in some distinct scenarios. For example, there are CEOs who are better suited to negotiate and facilitate hostile takeovers, litigation lawyers who are required to take charge of the courtroom, or a police officer. These careers ‘demand’ behavioural traits which are closely aligned to aggression due to the simple fact that they can be extremely advantageous.

As mentioned earlier, dominant and prestige leaders are being punished differently for their mistakes or lack of results and there are two reasons why. Firstly, dominant leaders are perceived as highly unethical and selfish and because of this they are having difficulties in making themselves believed when an error occurs. It will always a subject of discussion whether it was intentional or not. However, prestigious leaders are treated completely different in a similar scenario due to the fact that people trust them.

Secondly, it is widely accepted that ‘prestige’ leaders possess altruistic traits and a strong moral compass. Hence, a mistake done by a prestigious leader would be seen as far less reprehensible, less immoral and less unethical due to their virtuous nature and history. In layman terms, these types of leaders have ‘moral credits’ in their ‘moral bank account’ which makes small ‘withdrawals’ whenever a problematic situation arises. In the case of ‘dominance’ leaders, their ‘moral bank account’ is virtually empty, thus leading to situations in which they are being judged more harshly as being immoral and unethical.

In order to further demonstrate the aforementioned study’s findings, statistics and players from the National Hockey League (NHL) have been carefully observed over the course of 2 seasons. The hypothesis that was followed through was on players who were penalised for minor fouls. These fouls are usually difficult to assess and are awarded almost instantaneously by the referee, which are prone to a bias assessment of the situation. Over the course of 2 full seasons of NHL, it was discovered that high-status players who are associated with dominant traits have been penalised more by the referees in the cases of minor fouls. This, of course, was the opposite for high-status prestige players. The discrepancy in punishment was discovered to be about 13%, which in time translates to 4,33 minutes spent on the sidebar over the course of 1 season.

In relation to their employees, dominant leaders struggle more in terms of employee retention given the fact that their aggressive style of management makes employees unhappy and losing their desire to do good work. This obviously leads to a toxic workplace environment. Furthermore, if the situation prolongs itself in time it can lead to productivity losses, high absenteeism rates and an abundance of employee turnover.

There are, of course, various strategies through which ‘dominance’ leaders can change their behaviour in order to, at least, improve their relationship with the employees.

  1. Opening, encouraging and maintaining an open communication between the leader and its team, whilst also starting a two-way street in terms of feedback to and for the leader.
  2. Speak directly to the leader and appeal to his sense of logic and explain how the actions he or she takes impact the whole business.
  3. If you are dealing with a narcissistic leader, it would be recommended to present your feedback in regards to their behaviour by explaining that it could negatively impact their goals. Avoid making direct behavioural criticism.
  4. Refuse rewarding or promoting leaders who are aggressive and that can be detrimental to the company’s bottom line.

In conclusion, it is recommended to address the behaviours of dominant leaders from the beginning of their tenure and to highlight the utmost importance of stability in the decision-making process, which could directly increase the productivity, satisfaction and quality of employees.

There is a real value in providing companies with the tools to carry out regular organisational assessments and this is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

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Sources:

https://hbr.org/2019/07/aggressive-leaders-are-more-likely-to-be-punished-for-their-mistakes

https://www.fastcompany.com/3048494/the-difference-between-strong-leaders-and-aggressive-leaders

http://www.wiseworkplace.com.au/_blog/WISE_Blog/post/the-cost-of-aggressive-leaders/