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Why Managers & Employees Clash Over Remote Work

The shift to remote work has brought about many changes for both employees and managers. While remote work can offer flexibility and the ability to work from anywhere, it also introduces new challenges and opportunities for disagreement between managers and employees. Here are some common areas of disagreement and ways to address them.

Remote work, hybrid work, distributed work, flexitime… Work flexibility takes many forms. But employee centricity is essential to sustain a successful business. Consequently, an important shift such as changing the entire way your workforce works requires considering both points of view: the employer and the employee. Is your staff ready to do all their meetings online? How are you going to maintain a corporate culture? The working model must reflect the business’s needs and fulfill your team members’ expectations. Getting their feedback and discussing the best strategy to put in place is fundamental. Is switching to a remote work schedule the right move? What are the advantages and disadvantages of remote working? This article details the pros and cons of remote work for employees and employers. Hopefully, this will give you a better idea about if prioritizing a “work from anywhere” policy is the right approach for your flexible company.

Communication and collaboration

One of the main challenges of remote work is maintaining clear and effective communication and collaboration. Without the ability to meet in person or have impromptu conversations, it can be more difficult for employees to stay up-to-date on projects and for managers to ensure that work is being completed effectively.

To address this issue, it is important for both managers and employees to establish clear communication channels and protocols. This may include setting regular check-ins via video call, using project management tools to track progress, and setting up virtual meeting spaces for team collaboration. It is also important for both parties to be proactive in communicating any issues or concerns they have, and to make an effort to be responsive to communication from the other party.

Work-life balance

Remote work can blur the lines between personal and professional time, which can lead to disagreements over boundaries and expectations. Some employees may feel that they are expected to be available at all times, while others may feel that their manager is not respecting their personal time.

To address this issue, it is important for both managers and employees to establish clear boundaries and expectations around work hours and availability. This may include setting specific times for meetings and check-ins, and allowing for flexible scheduling within certain limits. It is also important for both parties to be mindful of the other’s needs and to communicate openly about any conflicts that arise.

Performance evaluation

Evaluating the performance of remote employees can be more difficult than evaluating in-office employees, as managers may not have as much visibility into the day-to-day work of their team. This can lead to disagreements over how work is being measured and how to fairly evaluate the performance of remote employees.

To address this issue, it is important for both managers and employees to establish clear goals and expectations, and to regularly communicate about progress towards those goals. It may also be helpful to use a variety of methods for evaluating performance, such as self-assessments, peer feedback, and objective measures of output. By using a diverse range of evaluation methods, managers can get a more complete picture of an employee’s performance and avoid any potential disagreements.

Productivity is not the only place where managers and employees disagree. They also have very different ideas about the disciplinary consequences of not coming into the office. We asked both managers and employees what happens to workers who stay home on “work days.” Employees were far more likely than managers to answer “nothing,” while managers were more likely to say that the worker was risking termination.

These differences in opinion reflect the need for more clear-cut policies on working from home. The best available approach for most companies is organized hybrid. Employers should choose two or three “anchor” days a week that all employees come into the office — typically between Tuesday and Thursday because Monday and Friday are the most popular work-from-home days. These in-office days should include the bulk of meetings, group activities, trainings, and lunches so that employees see the value of coming together. And attendance should be enforced the same way it was pre-pandemic: Not coming to work on anchor days is not acceptable, except in the case of emergencies, like a sick child or a burst water pipe. Finally, managers should actively encourage working from home on non-anchor days, so employees can enjoy the benefits without fear that they’re missing out on something at the office. 

Conclusion

Remote work can bring about many challenges and opportunities for disagreement between managers and employees. By establishing clear communication channels and protocols, setting boundaries and expectations around work-life balance, and using diverse evaluation methods, both parties can work together effectively to overcome these challenges and ensure the success of their remote work arrangement.

It’s natural that a massive shock to working conditions like working from home would cause disagreements between employees and managers, but we’ve had more than two years to navigate this change and the outlines of the new era are coming into focus. The best evidence we have suggests that organized hybrid raises employee and firm productivity. Managers and employees need to get on the same page.

Given our current situation knowing that your colleagues or employees are best suited for this new scenario we find ourselves in. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It is now important to find out whether your managers or your team is well-equipped of working together from various locations. It requires deep knowledge of their personalities, strengths, weaknesses, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you discover if your people are resilient during times of hardship, if they are autonomous, if they are team players, without actual human contact. Given that our platform is cloud-based, everyone can use it from home as well. Humanity finds itself at a crossroad for various reasons now, why not help people discover and develop themselves from the comfort of their own homes?      

Request a free demo: 

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Sources:

https://headtopics.com/us/research-where-managers-and-employees-disagree-about-remote-work-33689105
https://www.washingtonpost.com/technology/2022/09/01/remote-work-culture/
https://www.bbc.com/worklife/article/20210908-what-bosses-really-think-about-remote-work

Questions To Ask Your New Boss

No matter how many years you’ve worked, starting a new job is often nerve-racking. There are so many unknowns to figure out, and one of the biggest questions are about your new boss. How can you set your relationship up for success?

Understanding Your New Boss’ Expectations

When you get a new boss, things are bound to change. Your new boss will most likely have different expectations for you and your team, a different view of your department’s direction, different ways of communicating, and different priorities than your previous boss. Part of managing your career is taking a proactive part in understanding what is expected of you by your new boss.

Beginning a new job is always a little overwhelming. Not only are you adjusting to a whole new project, office, and set of coworkers, you’re also trying to figure out what your boss wants and how to deliver it. The answer is the same as with getting to know anyone new in your life, whether socially or professionally—you start a conversation, you ask questions.

Of course, it’s not always easy to be the one starting a conversation, but establishing good rapport with your new boss will go a long way toward creating and maintaining a positive work environment. Talking with your boss is the best way to get valuable feedback on your performance, even when it is not annual review time. And, more times than not your relationship with your boss is one of the key factors in advancing your career.

While there’s no universal or simple formula for improving your ability to get along (and work effectively) with your new boss, the good news is that you will make a great deal of progress if you can ask the right questions. Here are a few questions you may want to take into consideration.

1. Who should I meet with outside of our team?

This is why office politics are so important; your ability to figure out how to influence others will improve if you can get to a quick understanding of the unspoken or informal networks that govern the social dynamics of your new team or organization. Your boss is ideally placed to provide you with this intel. 

2. What’s the best way to ask for your input and feedback?

Establishing a cadence where you can get regular feedback on how you are doing, even via 15-minutes weekly chats or regular email check-ins, will help you regulate and calibrate your efforts to improve your performance. 

3. What would you do if you were in my shoes?

This question will not just invite your manager to empathize with you — allowing them to see things from your perspective — it will also show them that you respect them and appreciate their expertise. No matter how logical or insightful their advice may be, it can create a good connection between the two of you and further deepen your understanding of how your manager thinks, feels, and acts.

4. How can I further develop my potential?

Great leaders excel at coaching and mentoring their people. You can nudge your boss to play this role by asking them to assess and develop your potential. This means going beyond your performance to focus also on what you could do. In a world that is increasingly pushing us to reskill and upskill, it is hard to underestimate the importance of expanding our horizons and being open to reimagining or reinventing our talents to future-proof our career. Incidentally, this question will also clarify the existing criteria for promotion and advancement, which will help you be objective and pragmatic about your plans (and will keep your boss honest).

5. What could I be doing better?

After a few weeks on the job, asking this question may encourage your boss to provide you with much-needed guidance for closing the gap between how you are performing and what your boss expects from you. In their attempt to avoid conflict and maintain positive morale, many managers find it hard to provide employees with negative evaluations, so wording your feedback request in this way can help them focus on your improvement areas. It also signals that you are eager to understand how you can get better, even if you are doing well. 

A final point to consider: every person is unique, including you and your new boss. Invariably, this means that some of these questions might not be be applicable given the situation and your growing relationship. But the general rule still stands: you will accelerate your career success if you can manage your boss better. This requires you to understand them better, and a deliberate strategy that starts with smart questions can help. 

Given our current situation knowing that your colleagues or employees are best suited for this new scenario we find ourselves in. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It is now important to find out whether your managers or your team is well-equipped of working together from various locations. It requires deep knowledge of their personalities, strengths, weaknesses, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you discover if your people are resilient during times of hardship, if they are autonomous, if they are team players, without actual human contact. Given that our platform is cloud-based, everyone can use it from home as well. Humanity finds itself at a crossroad for various reasons now, why not help people discover and develop themselves from the comfort of their own homes?

Request a free demo:

B_txt_14

Sources:

https://hbr.org/2021/10/7-questions-to-ask-your-new-boss
https://leadhonestly.com/blog/9-questions-to-get-to-know-your-boss
https://www.donnaschilder.com/blog/leadership-blog/questions-to-ask-your-new-boss-to-quickly-create-a-productive-relationship/