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Excessive Collaboration leads to Mediocrity

Collaboration has always been sought out in order to resolve problems, improve efficiency and even raise the office’s level of engagement. It is often seen like the perfect ingredient which transforms a group of people into a team. Collaboration offers people the possibility to explore various ideas and perspectives and share their views and experiences with the others. Nonetheless, besides all these obvious benefits, there are also downsides to over-collaborating. It usually leads to all the work being completed by the more productive workers. And a study conducted by Applied Psychology has come to aid this idea.

A work environment where there is a whole lot of collaboration will make your top performers, innovators and hard-workers who will undoubtedly feel used, miserable and socially isolated. The vast majority of average employees do not regard top performers as mentors or role models, but perceive them as threats, because they feel that they might be replaced by them or that they are the reason why their work might not be appreciated. Instead of focusing on their own efficiency, mediocre employees may also start spreading hurtful rumours about top performers, try and sabotage them, or even attempt at stealing their work and get credit for it.

Social isolation is one of the most used techniques that occur at the workplace. It is especially hard for introverted top performers who operate in open-plan environment. Given this situation, introverts are better off working from home, deepening the gap between themselves and their colleagues. Naturally, this leads to more backstabbing and gossip. Obviously, this represents the number 1 reason for top talents leaving companies. They simply cannot accept an organisation which embraces mediocrity.

This shouldn’t be considered as a jab taken towards teamwork; complex projects require a team in order for it to be a success. But for teams to be successful, they require a leader, a leader who can thwart any attempt of separating and slandering a top performer. More often than not, teams require formally ranked leadership rather than more collaboration opportunities. And maybe it is time for more private spaces to appear in order to encourage better social interaction.

There are a few tell-tale signs that reveal that your coworkers are over-collaborating. Here are the most important signs you should keep an eye on:

 

  1. Consensus is achieved but time-loss is immense

This is one of the most common problems when people are over-collaborating. Every important decision requires too much input and buy-in, meaning it takes way too long to happen, and even longer to implement. The size of the team can depend, but there are some areas of the project that must have rules that are intangible. People understand that some rules or ideas cannot be changed and if they have a certain degree of input on a few ideas, automatically they will feel ownership.

  1. Compromising as a solution

This represents the single most tremendous problem with excessive collaboration. When too many people are involved, this situation could potentially lead to the feeling that everyone at the table should have their opinions included in the decision making process and afterwards reach a consensus. The conclusion of collaboration is to reach the best possible outcome. People tend to compromise that outcome when too many ideas and opinions are being introduced in order to make people feel that their opinion is being valued. Managers need to realise that the majority of people crave to be heard and validated and that is not the target of collaboration. In this scenario, managers have to listen and offer a concrete reason why people’s opinions won’t be part of outcome.

  1. Involving people in every possible decision

This represents another problem that arises from excessive collaboration. When managers are involving too many people in absolutely every single decision, the final outcome will suffer due to the fact that if people are not involved in the decision making process they feel cheated and underappreciated. The truth is: not every decision requires the entire be department be present for debate. Some decisions are urgent and crucial, and collaboration would just take too long. Some decisions cannot include other members of staff because they do not possess the necessary information, due to confidentiality agreements, lack of resources or experience.

Ideally, people should start understanding the fact that collaboration is useful, but the world we live is far from perfect. Decisions need to be made, but collaboration will still be useful where the situation affords it. This is what people need to understand…

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

We help you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. The GR8 Productivity Gap tool is excellent at showcasing the evolution of any given employee over time. By contrasting two assessments made before and after training, it allows you to analyse both your employees’ development and their involvement in the process as well.

Sources:

https://www.inc.com/geoffrey-james/collaboration-creates-mediocrity-not-excellence-according-to-science.html?cid=hmmore

http://hr.toolbox.com/blogs/performance/three-signs-youre-collaborating-too-much-74191

 

Salary Talk – dangerous but necessary?

 

Talking about salaries with your coworkers is always a difficult and sensitive issue at the workplace and can potentially lead to problems with your employer. Although it’s not illegal to discuss wages around the office, it is something that is frowned upon. Of course, there will be situations when salary will have to be discussed and when that happens, it must be handled with great care so it doesn’t come back to haunt you.

How to Talk about Salary

If you really wish to discuss this topic with your coworkers, approach this conversation with caution. At first, it would be wise if you talked with your ‘work buddies’. Every person involved should avoid mentioning the discussion to anyone else. A safe way to bring up this subject is to discuss about people who have left the company in the past, or have moved to another department. It might be a bad idea altogether because of the discussions that could spiral afterwards.

Why you shouldn’t talk about wages

There is always the possibility to find out that your coworkers are earning more than you and from then on, jealousy and resentfulness are just around the corner. If the situation is in reverse, than your coworkers may start resenting you and you may as well be phased out from common break times or from social events after work. Besides the resentment, morale and teamwork in the workplace may suffer terribly. This could lead to potential problems with your manager, especially if he or she specifically asked you not to initiate such conversations. Although you cannot get fired over this, your job may become troublesome to perform. It’s always good to focus on what you can do by yourself to boost your salary; getting involved in more projects where you feel your contribution may be decisive. Initiative comes a long way.

When you should discuss salaries

Apart from the obvious risks mentioned above, there are a few scenarios which are worth exploring when talking about wages. If you discover you are being underpaid in comparison to your colleagues, it’s a good thing you find out early on. This will offer you the possibility to analyse the range of salaries amongst the office and you could negotiate a better pay further down the line with your manager. There is a slight chance that all your coworkers, including yourself, are being underpaid. Thankfully, there are websites (Payscale.com) where people can compare the average salaries for similar positions in various companies. If everyone’s pay is under the market average, you may work together to find a solution in which all of you can get a fair wage. You should always take into account the fact that every person’s circumstances are different, so your approach should be well thought out.

What managers can do

Discussing pay with your employees can prove to be difficult. Conversations with your staff can bring up various emotions, most of them negative such as: jealousy, greed and sometimes even hate. Employees are likely unaware that pay is different due to factors like education, training, negotiating skills and, of course, experience. In order to avoid back talks around the office, that may as well affect company morale, here are a few strategies managers could deploy so that employees feel their work is treated with respect:

  • Decent salaries – Have a look at the company’s finances and, if possible, have the salaries at a competitive level in the marketplace.
  • Encourage official workplace discussions – People need to feel safe and comfortable if they are to approach the HR department with enquiries or considerations regarding pay or workplace conditions.
  • Future potential – It’s important for managers to have constant conversations with their employees, everything ranging from salary range to professional development. Advise and guide them towards adding more skills, trainings and certifications to their existing palette. Additions that would lead to a promotion and automatically a pay raise.
  • Internal surveys – It is always good to get a read on the workplace atmosphere. You can discover the level of morale, engagement and how to solve these issues as well. It also gives a chance for employees to have their voice heard on various themes regarding the company.

Companies should know by now that their employees represent the backbone of their organisation. Trust and appraisal can keep problems at bay even before they get the chance to escalate. With the help of the HR department, issues such as this should resolve themselves quite easily.

Great People Inside can help you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. The GR8 360° tool is excellent at developing managerial competencies, skills and behaviours. When using this assessment, you will find over 50 dimensions that come along with suggestions for future improvement and development. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

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Sources:

http://work.chron.com/can-tell-coworkers-salary-7204.html

https://www.monster.com/career-advice/article/dangers-discussing-pay-coworkers

 

Entrepreneurial Potential all over the World

 

People who are naturally drawn towards entrepreneurship have a different mind-set altogether. These are people are willing to break the established business models and transform the way we do business through futuristic and a more enhanced approach to commerce. This type of ethos leads to relentless energy in being creative, taking risks and stimulating more critical analyses of the situations at hand.

But before starting up as an entrepreneur, there should be entrepreneurial potential whether we talk about innovation within a company or in a community. And this requires people with potential.

It is a well-known fact that every country and culture around the world has a specific set of skills and abilities that make them stand out from the crowd. So, which country has the highest number of potential entrepreneurs? It may come as a surprise to everyone that it is not the United States, but rather Vietnam. They rank the highest from 45 countries in the Amway Entrepreneurial Spirit Index (AESI). Other examples include U.S. in 12th and Japan in 45th. AESI have based their rankings on 3 factors in order to determine the entrepreneurial spirit:

  • Desire to start a business
  • Willingness to engage in sustained effort
  • The social impact of friends and family in discouraging them to participate in the business.

These rankings are just a small fraction of the many incredible discoveries the 2016 Amway Global Entrepreneurship Report has made. Their annual survey is designed for the sole purpose of identifying the various entrepreneurial attitudes and potential the participating countries have. Being in its 7th year, this report now comprises of approximately 51,000 people spanned across 45 countries. The responses given have been arranged through numerous demographic factors such as education, gender and age.

Attitude and positiveness

Nearly 77% of the people interviewed have given a positive outlook about entrepreneurship. The percentage is relatively higher than the one in 2015 (76%) and 2014 (74%), underlining the fact that this trend is going to grow even more in the future. The top 3 countries in positive attitudes are: Norway (96%), Vietnam (95%) and Denmark (94%). Why is Vietnam so high up in entrepreneurial spirit? According to Amway’s research, both men and women in Vietnam wish to start their own business due to their desire of self-fulfilment. Vietnamese are also confident in their skills of acquiring customers adding, of course, to their desire to branch out on their own.

Although many people will agree with the idea that change is not easy, there is a general tendency towards positive attitudes when referring to new ideas and concepts. This concept is closely related to age given the fact that 82% of people under 35 share this positive outlook, in comparison to 70% of respondents over 50. The other factor taken into account is the level of education. 84% of university graduates have a positive view on entrepreneurship, but also people without a college degree (74%) are pretty positive themselves. Last but not least, gender is not a defining factor, 78% of men and 76% of women display the same positive attitude.

Entrepreneurial potential

As mentioned above, there are 45 countries that have participated in Amway’s survey. Among the countries with a high score in entrepreneurial potential include: Colombia (80%), Mexico (73%) and Thailand (70%). The potential was measured based on the participants’ responses to the statement: “I can imagine starting my own business.” Interestingly enough, older respondents felt less inclined to start their own company with people 50 or over having a potential of just 33% in contrast with 35 or under who had a potential of 52%.

Gender also constitutes a determining factor of the willingness to start a business. Across the globe, 48% of men are more willing to start a business in comparison to 38% of women, the widest gap is present in North America: 56% men – 39% women. In the number one ranked country, Vietnam, women have the same positive approach as men towards entrepreneurship: 95% and 96%, respectively – this seems to be the primary reason why Vietnam shows such good statistics when it comes to entrepreneurship.

Another interesting  fact discovered in Amway’s survey is that the economic context, whether it’s local or global, does not have an impact on entrepreneurial desire. This comes from the ambition of people being their own bosses and having the independence that comes along with it. Entrepreneurship is on a rising trend all around the world. The desire, innovation and eagerness of people offer a positive sign to many economies which are looking to continue their development.

We help you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. The GR8 360° tool is excellent at developing managerial competencies, skills and behaviours. When using this assessment, you will find over 50 dimensions that come along with suggestions for future improvement and development. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

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Sources:

Forbes.com

Inc.com

Hyperconnectivity – The New Imperative?

 

Society has reached a stage in which it is impossible for people not to be connected to their devices all the time. Staying in touch has apparently become a social norm due to constant social media updates, imessaging, regular texting, especially for millennials. Maintaining relationships is easier as well with the help of technology such as Skype, Facetime, Google Handouts etc.

In terms of business, technology connectedness has helped people from around the world form companies and makes transactions around the clock. We are walking with powerful “PC’s” in our pockets, almost oblivious about the capabilities we have at our disposal. Large databases are now online through the cloud and that means wherever there is internet, you could access a huge amount of information. News nowadays are being broadcasted on social media as well, while television is slowly losing its credibility and fanbase. All these examples and much more lead to hyperconnectivity. This term not only encompasses the multitude of communication channels and interactions, but it also reveals the impact on a personal and organisational behaviour level.

This has helped create new opportunities and ways of working for companies; regular working hours and locations are now a thing of the past. In the 21st century, everything is digital so it’s absolutely imperative that organisations  stay as connected to technology as possible, because every day new techniques and tools are being released in order to improve everything from productivity to employee engagement.  HR plays an important role here. Learning about these tools and implement them as naturally and effectively as possible so that they create an advantage for the company.

Although the benefits of hyperconnectivity are more than obvious, HR directors and managers must be able to make employees cope better and better with the new levels of stress and pressure due to this “always on” environment. The best solution for this is the simplest solution, an Occam’s razor really: the real human contact. That is why large corporations always organise team activities and social events, in order to encourage face-to-face human interaction. Although very useful, these types of events fail to create a bond between co-workers from departments which are not directly linked together.

Hyperconnectivity also disrupted the usual flow of a company’s life-span. If back in the 1920s, an organisation had  on average 67 years “to live”, nowadays they are around for about 15. The social media industry is the perfect example: first there was Bebo which paved the way for MySpace which was ultimately dethroned by Facebook.

This type of business environment can allow businesses to grow fast and easily find customers, but at the same time, their competitors have access to the same information and ideas, which can prove to be tough to deal with.

It is pretty clear by now that hyperconnectivity is bringing both positives and negatives. Companies can go from rapid development and great productivity to people struggling to understand all these changes and not misuse the information they have acquired. As mentioned above, hyperconnectivity is not only changing the way us people communicate and interact, but also has a continuous involvement in our personal and professional lives.  Furthermore, hyperconnectivity has a strong impact on various industries, research foundations, academic organisations, neo-urbanisation, education and healthcare, so it is our duty to understand and make the best out of it.

Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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 Sources:
-HR Weekly
-nhrdnmumb.caiom
-www.itproportal.com

 

Preventing Burnout in 5 Easy Steps

If you’ve been working in the past few years, you’ve probably heard about the term “burnout” and you should know that it is directly related to stress revolving around work. The general definition for burnout describes it as a combination of 3 factors: mental, emotional and physical fatigue combined with serious doubtfulness regarding your competence and value of work. Everyone has a couple of coworkers who stay for way too long at the office after the business hours have ended. Of course, this is understandable if they have an important contract to honour, a project deadline that cannot be pushed any further, or maybe they are just really dedicated. No harm, no foul until the stress from the actions mentioned above can transform itself into a serious case of burnout.

Entrepreneurs are flying into the face of danger due to their working program, which usually is 24/7/365. Given the fact that they are trying to build a serious company from the ground up and have to deal with issues left and right, the stress that is building up inside them can lead to a serious burnout.

Thankfully, nowadays there are many ways in which you can identify if you’re starting to experience burnout symptoms. They are pretty easy on the eye if you feel you are heading towards complete exhaustion. Here is a list of a few early signs of a potential burnout:

  • Huge amount of stress and anxiety
  • Low engagement or lack of it
  • You’re more cynical than usual
  • Not enough sleep
  • No breaks during the day
  • The feeling that there aren’t enough hours in a workday
  • Consistent physical illness

 

These are 5 easy steps you should follow in order to get back on track on your own terms:

 

  1. Take frequent breaks during office hours

People sometimes fail to understand that it is an art to accomplish top workplace performance. You cannot remain at 100% during all of your working hours, which is why it is important to give your brain a bit of a break; it needs a recharge, just like your smartphone does. If you have a more flexible work arrangement, go for a run or a walk in nearby park. Try and have lunch outside the office space, it will allow you to decompress and maybe see the bigger picture. Needless to say, you need to careful when taking a break as well. Avoid doing so when your brain activity is at its highest, more often than not, this happens in the morning.

  1. Distance yourself from digital devices

Before the era of smartphones, gadgets and various wearables, when you left the office that meant you were done for the day. Even if you wanted to work from home, that required a lot of planning and effort. Now, we never really leave the workplace, because we are physiologically and psychologically very much still connected. Although it may seem difficult to get rid of this problem, there actually is an easy solution for it. As soon as you arrive home, either leave your phone somewhere in the hallway or even turn it off after a certain hour. You must understand that whatever you want to do CAN wait until tomorrow.

  1. Plan something interesting right after work

Whether this activity involves playing football with your friends or cooking with your loved one, it will make you focus on that particular action rather than telling yourself you shouldn’t check your emails every 10 minutes. You may as well want to be transform yourself into a couch potato as soon as you get home, but engaging in something more meaningful like a jigsaw puzzle or studying a new language will give you a better feel factor.

  1. Take a longer weekend from time to time

If you start to feel weak both physically and mentally, maybe that’s your body’s way of telling you it’s time for a longer break. Instead of taking a long vacation, try and constantly give yourself 3 or 4-day weekends. It is vital you don’t interact with anything related to work. It ruins the whole concept of a mini-vacation.

  1. Focus on the meaningful work you wish to do

There are some times when you simply cannot get some time off work. It happens to everyone and there is no need to panic. Instead, try and find a deeper meaning for the task at hand. Maybe you can correlate it with a personal or professional goal of yours. The reasons may vary from: getting the job promotion you wanted or simply preventing yourself from procrastinating. But keep in mind that this is just a temporary fix to the problem. If you are really stressed and lack any sort of energy, take a real break.

 

We have an impressive assessment library with hundreds of dimensions that can be leveraged in creating a custom skills-based assessment that supports your organisation’s specific competencies and unique vision. Please contact us if you need to measure the engagement level in your company.

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Sources:

Forbes.com

Hbr.org

 

 

The Workplace of 2020 : A Different Experience Altogether

In the course of the next  few years, the workforce will be comprised of no less than five generations, starting from Traditionalists and Baby Boomers and ending with the all new “Generation 2020” – these being represented by people born after 1997. Given this situation, employers around the world will face numerous challenges in order to recruit, motivate and develop all of these different types of employees. It is believed that by 2020, the office will become mobile in order to accommodate employees worldwide. The best talents will claim imaginative, ingenious new contracts. Organisations unwilling or unable to provide such a shift in their business will suffer greatly in their mission of recruiting the best candidates.

HR departments face an uphill battle in preparing for 2020 and beyond. Large corporations are required to organise themselves globally in order to deal appropriately with employees, consumers, supply chain partners and shareholders who are dispersed worldwide. CSR(Corporate Social Responsibility) is on top of their list, followed closely by learning in terms of wikis, social media and blogs in order to extend their connectivity. Companies must adopt a series of changes ranging from operating processes to employee benefits – and everything must be done with complete transparency.

HR professionals are people too; hence they must continue to develop their skills and social awareness. They should know what is going on in their local communities, and understand its nuances, be aware of global issues and be open-minded in order to use new procedures such as crowd sourcing. By 2020, HR professionals should be proficient in everything digital and here is a list of a few things worth mentioning: video uploads, social networking, blogs, instant messaging, tagging etc.

The example given above isn’t the only change employers will have to face. By 2020, there will be 10 forces that will shape how employers think and act:

 

  1. Shifting workforce demographics” –In comparison to the 2010 workforce data, the predictions for 2020 show that US employees will comprise of even more people older than 55, more women and more Latinos. In Europe and Asia for example, due to a drop in fertility rates, the workforce will consist of even more aging individuals.
  2. The knowledge economy” –As mentioned in a previous article, the skill gap has started to represent a problem and will continue to be one in the foreseeable future. Work is becoming more technically demanding, and it will require skills such as: listening, relationship building, judgement, communicating with colleagues and problem solving.
  3. Globalisation” –For various reasons, a great number of companies included in the Financial Times Global 500, have their headquarters located in the following countries: Brazil, Russia, India or China. In just a few short years, the BRIC countries are said to become economic powerhouses. The workforce is becoming ‘virtual’, with less people on-site and with integrated headquarters operations.
  4. The digital workplace” – The digital space is growing at an increasingly high rate. Companies now require people who can cope with the sheer amount of information, whilst keeping it secure and private. Organisations are also looking for candidates who can generate new and exciting digital content.
  5. The omnipresence of mobile technology” –At a global scale, the number of mobile phones outnumber that of people. Consequently, there are countries where phones trump people.There are over 7,200 education apps already for the iPhone, some of them made by financial institutions, such as Wachovia and Bank of America, who use them for online performance support, sales training, product knowledge and sales training.
  6. The culture of connectivity” –Given the fact that we are always a few clicks away from social media, most people have become ‘ hyper connected’ and that is disrupting the balance and boundaries between home and office.
  7. Participation society” –Consumers are getting involved in improving any type of product, service and business. An example would be Best Buy’s Blue Shirt Nation, which amasses 24,000 employee users. They have gathered online via various social networks, in order to improve company operations.
  8. Social learning decade” –The period of time between 2010 and 2020 will become known as the time of ‘social networking, social learning and social media’.
  9. Corporate social responsibility” –By 2020, CSR will have become even more important than it is today. At present, 88% of people graduating university wish to work for companies that have CSR ideals complementary to their own. A great example for this is IBM’s Corporate Service Corps. They place members of their staff to work on CSR projects in developing countries where the organisation is expected to grow within the next years.
  10. Millennials in the workforce” – This group of people expect companies to use the same tools they have been using since they’ve become digitally active. Technology dominates every aspect of their lives and it comes as no surprise that 41% of millennials choose to communicate electronically at the office rather than on the phone or face to face. Millennials tend to use their own technology in the office and 75% of them think that access to technology makes them more efficient workers. Nonetheless, technology can be problematic and lead to inter-generational conflict in the workplace. This tension makes millennials feel held back by outdated working styles.

Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

“The 2020 Workplace” – Jeanne C. Meister and Karie Willyerd

Forbes.com

Skill Gap: Why is it still a Major Concern (Part 2)

This article is part of a series. For part 1 click here.

There is a steady decline in the U.S. system’s possibility of nurturing these midlevel skills, due to the fact that automation is cutting down the need for low-skilled workers. Luckily, there are local initiatives which are trying to address the respective skill gap in their areas.

A good example on how to narrow the skill gap is represented by internships specifically tailored to college graduates in order to meet the more evolving needs of today’s employers. Some university programs include the so-called “cooperative degree programs” also known as co-ops. This type of approach will allow both employers and future graduates to assess the market and their specific place in the world of work. Employers have the chance to evaluate skills such as: employee attitude and work ethic, but also offering their training to their temporary recruits, specifically tailored to the organisation’s needs. These co-ops and internships help students earn their necessary credit in order to graduate, earn proper work experience, and best of all getting them to apply classroom studies in the real business world.

For over 20 years, there has been a shortage of “transferable” workplace skills, and although there have been many initiatives in terms of laws, guidelines and goals, not many problems have been resolved.

These “transferable” workplace skills have represented a real problem for the private sector for the past 20 years. HR managers have stopped putting too much emphasis on skills such as reading literacy and computational aptitude. In today’s workplace, soft skills are dominating the office needs, and they are as follows: interpersonal and intrapersonal knowledge, time management, ethics, teamwork, personal organisation, interpersonal communication, problem solving, anger management and reasoning.

At a global scale, Millennials display unique attributes that conflict with society and the idea of work as it currently stands. This group of people have spent their entire or nearly entire life connected to technology, rapid accessibility of information and a permanent connection with family and friends. Straight from birth, Millennials have been told they are special and they were rewarded nearly instantaneously for even the smallest of accomplishments.

Millennials are much better equipped to handle active learning that can teach them metacognitive skills. Such operating systems are being beta-tested as we speak, in order to assure the teaching of a higher-order and analytical skills. In the United States, the successful applications of e-learning for workplace training are expected to be introduced into the K-12 curricula where they are foreseen to shrink the metacognitive skill gap in public schools. Games and simulations offer a great basis for education and training, with at least 45% of Millennials being active learners.

In approximately 10 years, companies everywhere will move all types of employee training programs towards the online. Nowadays, distance education done through e-learning is just a stepping stone towards a new structure of education.

The level of information a worker can acquire at the workplace takes half the time compared to the classical classroom delivery, thus retention can be increased by 30% and the cost of training can be reduced by 40%. There will be a quick and positive ROI because employee efficiency is substantially increased.

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Skill Gap: Why is it still a Major Concern (Part 1)

Although the latest economic recession has ended a few years ago, the rate of unemployment in the United States is still high. This still remains a problem, even though employers are in a continuous struggle to fill certain job posts, most of them in the area of middle-skills jobs: nursing, computer technology, high-skill manufacturing, etc. These vacancies require education at a postsecondary level and in some special cases, even college math degrees or courses. At the moment in the States, 69 million people are involved in middle-skills jobs, which represent about 48% of the workforce. The skill gap is obvious.

The U.S. Bureau of Labour Statistics doesn’t do estimates on vacancies based on skill category, but if we were to combine the data from the government on education and the training requirements needed, it can be discovered that almost 25 million, or 47%, of new jobs that will appear from 2010 to 2020 will be in the category of middle-skills.

CEO’s and HR leaders need to figure out which method of training people will help their organisations fill those vacancies, thus mending the wage stagnation that has engulfed the country and limiting the gap between households with high and low income.

Given the current work climate, companies should take charge and develop programs in which workers can be capable of filling the skill gap. To be realistic, such a thing can happen on a global scale only if companies cooperate with each other, with educational institutions, with unions at both regional and national level.

Businesses rarely disclose any information regarding their expenses on training programs, and when they wish to cut costs, their first target is represented by HR investments. Nowadays, many organisations shy away from training investments because they fear that their competitors won’t make the same investments and they will also steal their workers. In order to minimise this risk, combined investment is recommended. Such collaborative work has been put into effect in a number of countries such as the U.S., UK, Australia and Sweden, with great success.


Read also: Top 7 HR Trends for 2017


Things have greatly shifted since we’ve entered the 21st century. For the majority of the 20th century, people had two ways in which they acquired their skills and prosperity. The first one is, obviously, on the job. Organisations promoted people from within, and it enabled their employees to develop towards higher-level occupations. Unions were invested into negotiating specific career ladders that were directly connected to seniority and skills, and also accompanied employers at an industry or occupational level in order to host various training programs and apprenticeships. Having such a system in place guaranteed a constant flow of talent, very well equipped with skills of the highest level.

A second approach to acquiring skills was represented by college. The American dream has always represented an ideal for any fellow American. Young people across the U.S. were told that in order to achieve the highest peaks of the American dream was to follow the rules and study hard in a field that best suited their talents and interests. However, problems always arise. People with degrees in liberal arts have seen a significant drop in job opportunities. The numbers speak for themselves: only 15% of college graduates have majored in math, science, engineering and technology. This percentage has been a constant for over 2 decades although demand has grown exponentially.

This article is part of a series. For part 2 click here.

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Top 7 HR Trends for 2017

A great many things will be changing in the HR world this year and they all revolve around one thing: the digital world. Although technology has been and will continuously change the world of work , the vast majority of changes will occur in the way we lead and oversee our companies’ operations. All of the HR trends that will be mentioned below involve ideas on how to “be digital” not just “act digital”.

Nowadays, the world of business is shifting from a “top-down hierarchical model” towards a “network of teams” where people are working in new and dynamic ways to solve problems. Businesses are now centred on the customers, everything around us moves at a very fast pace, thus creating the need for new ways of thinking and doing HR.

Prediction 1: Going further down into the Digital Era: As anyone who hasn’t been living in a cave for the past 20 years may have noticed, these are definitely the digital times. With the number of mobile phones forecasted to reach 4.77 bilion in 2017 and most of the jobs relying on computers to get work done, this year will lay even more emphasis on technology than before. Every employer will have to keep up with this trend, unless he wants to be left behind by  competitors that are willing to innovate with every given opportunity.

Prediction 2: Organisational Design Will Be Challenged Everywhere

Given the fact that, in today’s world, markets are ever-changing and new digital products and services are being developed daily, the conventional approaches do not apply anymore. Since the rapid evolution of the internet and cloud services, the level of entry within a market has been reduced considerably. It is practically impossible to withhold “your market” just because you are a large corporation – a small start-up could reinvent the whole industry right in front of your eyes, and afterwards you are left trailing them for years to come.

Prediction 3: Multigenerational workforce management skills will be required: This year, leaders and managers will have to face a new challenge due to the fact that millennials become increasingly active in the world of work, while, at the other side of the spectrum, many Baby Boomers refuse to retire at the traditional age. This requires new skills from the people in managing roles, since these two generations are as different as chalk and cheese and they have contrasting needs, goals and wishes.

Prediction 4: Culture and Engagement Will Remain Top Priorities

Although these topics might seem recurring, culture and engagement are some of the top priorities for HR managers everywhere. The cultural related issues will become increasingly more difficult to solve. This issue grows in importance. The latest research from Deloitte suggests that Millennials choose their employer based on their respective organisation’s “purpose”. In their latest High-Impact Leadership research, Deloitte discovered that organisations with a strong leadership culture are nine times better at finding and developing leaders than those companies who lack a consistent leadership culture.

Prediction 5: Focus on “Human Performance” and Wellbeing Will Become a Critical Part of HR, Talent, and Leadership

This may come as a shock to you but the overall engagement levels of today are no better than they were ten years ago. Taking into consideration the data obtained from Glassdoor, it has revealed that there is almost absolutely no improvement in employee ratings of their organisations during the past seven years. Approximately 40% of them think that “it is impossible to maintain a fast-growing career and a sound family life” given the “work-martyr” effect in organisations worldwide.

The idea for 2017 is simple – move HR from “personnel department” to a brand new role such as: “consultant in human performance”. There are numerous reasons why people are being held back from being productive at work and these range from: standing at a desk, defective office arrangements and management practices. There is a huge potential for HR in 2017 – to get rid of creating more and more programs that focus on “making work-life better”.

Prediction 6: Talent Recruitment

With all the technology available nowadays, including social networks, wearables and smartphones, talent is more easily accessible and has possibilities to choose form. 76% of full-time workers are either open to the idea of a new job or are actively looking for one, while 48% of employers are struggling to find the right people for their vacancies due to the skill gap. Given this situation, there will be a great emphasis on employee experience due to the fact that organisations are forced to focus more on their corporate culture and values if they wish to retain their best talent.

Prediction 7: There will be a huge focus on overcoming Algorithm Aversion

We have talked in a recent article about the advantages of relying on algorithms, rather than on the biased human instinct, but most HR seniors still face major difficulties when it comes to fully entrusting a computer. This struggle is understandable since the digital revolution happened basically overnight, but in order to take HR to the next level, managers ought to overcome their algorithm aversion and use the much more reliable, computer based, people analytics.

Great People Inside provides through the Next Generation People Intelligence Platform the best solutions and technology needed to find the right talent, the best fit for the job and for your organization. Easy to use and intuitive, the GR8PI Platform acknowledges all the latest trends and foreseeable employment issues in order for your company to thrive in the digital era.

 

 

Sources:

Bersin by Deloitte 2017 predictions

https://workplacetrends.com/candidate-experience-study/

https://workplacetrends.com/the-active-job-seeker-dilemma-study/

http://www.humanresourcestoday.com/2017/trends/?open-article-id=6004358&article-title=top-10-human-capital-trends-for-2017&blog-domain=predictiveindex.com&blog-title=the-predictive-index

http://www.forbes.com/sites/danschawbel/2016/11/01/workplace-trends-2017/#162b91063457

http://hrtrendinstitute.com/2016/11/23/hr_trends_2017/

 

Overcoming the Recruitment Biases

Do you or anyone you know have a sixth sense when it comes to recruitment? Is that “sense” completely unbiased and effective? If you answered “yes”, then you are definitely lying to yourselves.

While it is, indeed, true that some people have much more success in recruitment then others,  this happens, most of the times, due to their abilities slowly developed over the course of time and multiple errors.

How do you make up your mind when confronted with a decision? Well, people tend to prefer one of the two following approaches:

One of these approaches is using the “gut feeling”, that has been proven to be successful for them over the years. The main problem with this approach is that it can never be reliable enough. No matter how many times it helped you make the right decision, it will still be just a game of dice next time you use it. And, on top of that, have you ever considered what exactly is this gut feeling and how does it work? Bruce Henderson, founder of the Boston Consulting Group, defined it as “the subconscious integration of all experiences, conditioning, and knowledge of a lifetime, including the cultural and emotional biases of that lifetime.” This doesn’t sound very professional when it comes to recruitment, does it?

The second approach that people use when facing a decision is what they imagine to be the rational analysis. This approach consists of trying to methodically examine all the available information and data in order to reach a conclusion. This may sound as unbiased as it can get, but is it?

In most cases, even while HR managers and CEOs adopt and implement programs that they believe to be free of bias, they still fall short of addressing unconscious biases. Dr. Banaji, a social psychologist at Harvard University, explains that “discrimination is veiled, not explicit, but rather more implicit, unconscious, because we ourselves are unaware of it”.

In his book, Everyday Bias, noted diversity consultant Howard J. Ross points to many studies indicating that these sorts of blindspots are ubiquitous in our lives.  “Virtually every important decision we make in life is influenced by these biases, and the more they remain in the unconscious, the less likely we are to make the best decisions we are able to make.”

Some of these biases include:

Confirmation bias: The tendency for people to seek out information that conforms to their preexisting views, and ignore information that goes against their views. For example, when an interviewer forms a distinct opinion about a candidate based on a minute piece of information such as the college they attended, before the actual interview, he or she is succumbing to confirmation bias. Great candidates may not make it to the interview or be perceived as less competent than others because of these assumptions. Organizations may decrease their chances of hiring great candidates due to interviewing confirmation bias.

Ingroup bias: The tendency to favor members of your own group (or those that you have more in common with). This bias can result in making poor hiring decisions by choosing a candidate entirely based on subjective criteria such as shared interests, hobbies, education, age, professional background or even similarities of appearance or name.

Selective perception: The process of cherry picking the information that we do like to perceive, while ignoring the ones that would contradict our beliefs. This goes hand in hand with the ingroup bias. When we find a candidate that matches our initial preferences, we tend to notice only his or hers positive features, while unconsciously filtering out all the data that would contravene our viewpoint.

Status quo bias: The fact that we would almost every time prefer the familiar things – the ones that we are already comfortable with. This bias prevents diverse hiring by making us prone to selecting the same type of employees that we have chosen in the past.

All of these could interfere with our reasoning, so what can we do in order to overcome all of these biases and use an objective judgment when recruiting candidates?

Anonymizing candidate selection is definitely helpful, but it’s far from enough. Consider using one of these methods to ensure that your organization’s hiring process is bias-free:

One way would be what Dan Hill, an internationally recognized expert on reading emotions based on facial micro expressions and the CEO of Sensory Logic, told us about at the Great People Inside Conference: The New World of Work in Romania (you can see the whole video by clicking here). “People don’t think their feelings; they feel them. So at Sensory Logic we bypass self-reported, cognitively filtered input by going straight to how people most naturally reflect and communicate their emotions: the face.”

For 16 years now, they’ve been both the pioneer and the most careful commercial  practitioner of applying facial coding as a research tool to help clients lower risks and optimize marketing, products and other business solutions. Facial coding enables them to scientifically yet non-invasively capture, quantify and analyze the emotions shown.

Another great way to make the best decisions would be to use exclusively the assessment systems in order to narrow down the number of possible candidates to only a few before you involve any human judgment. Afterwards, you can make the final decision by consulting with the HR managers that you trust the most.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

Mlodinow, L., “Subliminal: How Your Unconscious Mind Rules Your Behavior”

www.wepow.com

www.forbes.com

www.sensorylogic.com/