Posts

Productivity vs. Efficiency – What Are the Differences?

/in /by

In any given organisation, productivity and efficiency are highly regarded. Most managers and employees get their feedback based on these two factors. But what exactly do we mean when we say productivity or efficiency? Apparently there are some questions around this topic that haven’t been answered yet.

In order to explain the differences between productivity and efficiency, we must first understand what they exactly mean. To put it in simpler terms, we are talking about differences between quantity and quality. It is nearly impossible to obtain 100% quality, while having productivity levels up at maximum. There should be a middle ground in order to optimise your results.

Both productivity and efficiency are absolutely crucial for building a fantastic work ethic. If you manage to learn how to handle both of them and what makes them distinctly important, you and your business will thrive. As a beginner, you may be tempted to focus too much on efficiency and although this isn’t a bad thing to do, understanding the key variables between efficiency and productivity is imperative.

Given the complexity of this issue, insight is required on what these two factors actually are.

Productivity

At its very core, productivity shows you the rate at which products are being developed or a task is being completed.  When you are measuring productivity things get a little more complex than that. You have to take into account whether it’s physical or office work, if the job requires a certain quality factor or the impact a specific industry’s requirements may have on its workers. Nonetheless, productivity is an integral part of any successful company.

Efficiency

Efficiency is all about the comparison between what is really being produced or performed with what can be produced taking into account the same amount of resources, such as: money, time and labour. In simpler terms, efficiency measures whether there is any waste in your company. Depending on the industry you work in, efficiency may be more desirable than productivity, but usually their importance is proportionate.

Efficiency vs. Productivity

Everyone wants to be as productive as possible, but there are always problems of various sorts that keep us from getting the job done. Firstly, don’t waste more time than necessary when completing a task. Try and set your own rhythm and pace and stick to it. Try and write down every step necessary in order to complete a certain task and follow that process religiously. Once you have the whole process set in stone, you will see that the amount of time you require will steadily decrease.

Many people ask if it is possible to be productive and efficient at the same time and the answer is yes. All you have to do is analyse the task at hand and try and find out what it requires more; whether it is quantity or quality.

It all comes down to the importance of the task. As an example, let’s talk about employee enquiries towards the HR department. We all know they must be dealt with in a respectable amount of time. This type of task is considered to be more on the productive side, due to the fact that it is the same process over and over again, with the same forms and documentation that need to be filled out every time. You can finish all the enquiries quickly and with complete certainty that their quality is top notch as long as you deal with them in the correct manner.

With efficiency tasks, most often than not they do not have a precise and by the book approach. These tasks obviously require more time and a high level of due diligence. In this scenario, quality trumps quantity. Of course, every task has a deadline. But if you happen to have the misfortune of dealing with it poorly, it doesn’t necessarily matter too much. You should always work at your full potential, but given the fact that the assignment doesn’t have a methodological way of dealing with it, you have some wiggle room and the possibility to improve it.

As mentioned earlier in the article, it is very important for both productivity and efficiency to be part of your workflow. It provides you with time, expertise and discipline in order to handle distinct assignments. Balancing productivity and efficiency may seem troublesome at first, but once you find it, certain tasks will stop being such a burden on you.

In conclusion, one more idea that is important to remember is this: never sacrifice your work. If you need to do good, solid work then don’t rush it by any means, and when you are looking for quantity don’t get yourself lost in too many details. With this in mind, you can accomplish anything you want. Do the work you have to do the way it was meant to be done and never compromise. It is essential you know and understand the differences between these two practices in order to ensure your work never has to suffer again.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

We help you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. The GR8 Productivity Gap tool is excellent at showcasing the evolution of any given employee over time. By contrasting two assessments made before and after training, it allows you to analyse both your employees’ development and their involvement in the process as well.

 

B_txt_14

Sources:

www.smallbusiness.chron.com

www.doityourself.com

www.differencebetween.info

www.selfthrive.com

The Workplace of 2020 : A Different Experience Altogether

/in /by

In the course of the next  few years, the workforce will be comprised of no less than five generations, starting from Traditionalists and Baby Boomers and ending with the all new “Generation 2020” – these being represented by people born after 1997. Given this situation, employers around the world will face numerous challenges in order to recruit, motivate and develop all of these different types of employees. It is believed that by 2020, the office will become mobile in order to accommodate employees worldwide. The best talents will claim imaginative, ingenious new contracts. Organisations unwilling or unable to provide such a shift in their business will suffer greatly in their mission of recruiting the best candidates.

HR departments face an uphill battle in preparing for 2020 and beyond. Large corporations are required to organise themselves globally in order to deal appropriately with employees, consumers, supply chain partners and shareholders who are dispersed worldwide. CSR(Corporate Social Responsibility) is on top of their list, followed closely by learning in terms of wikis, social media and blogs in order to extend their connectivity. Companies must adopt a series of changes ranging from operating processes to employee benefits – and everything must be done with complete transparency.

HR professionals are people too; hence they must continue to develop their skills and social awareness. They should know what is going on in their local communities, and understand its nuances, be aware of global issues and be open-minded in order to use new procedures such as crowd sourcing. By 2020, HR professionals should be proficient in everything digital and here is a list of a few things worth mentioning: video uploads, social networking, blogs, instant messaging, tagging etc.

The example given above isn’t the only change employers will have to face. By 2020, there will be 10 forces that will shape how employers think and act:

 

  1. ”Shifting workforce demographics” –In comparison to the 2010 workforce data, the predictions for 2020 show that US employees will comprise of even more people older than 55, more women and more Latinos. In Europe and Asia for example, due to a drop in fertility rates, the workforce will consist of even more aging individuals.
  2. “The knowledge economy” –As mentioned in a previous article, the skill gap has started to represent a problem and will continue to be one in the foreseeable future. Work is becoming more technically demanding, and it will require skills such as: listening, relationship building, judgement, communicating with colleagues and problem solving.
  3. “Globalisation” –For various reasons, a great number of companies included in the Financial Times Global 500, have their headquarters located in the following countries: Brazil, Russia, India or China. In just a few short years, the BRIC countries are said to become economic powerhouses. The workforce is becoming ‘virtual’, with less people on-site and with integrated headquarters operations.
  4. “The digital workplace” – The digital space is growing at an increasingly high rate. Companies now require people who can cope with the sheer amount of information, whilst keeping it secure and private. Organisations are also looking for candidates who can generate new and exciting digital content.
  5. “The omnipresence of mobile technology” –At a global scale, the number of mobile phones outnumber that of people. Consequently, there are countries where phones trump people.There are over 7,200 education apps already for the iPhone, some of them made by financial institutions, such as Wachovia and Bank of America, who use them for online performance support, sales training, product knowledge and sales training.
  6. “The culture of connectivity” –Given the fact that we are always a few clicks away from social media, most people have become ‘ hyper connected’ and that is disrupting the balance and boundaries between home and office.
  7. “Participation society” –Consumers are getting involved in improving any type of product, service and business. An example would be Best Buy’s Blue Shirt Nation, which amasses 24,000 employee users. They have gathered online via various social networks, in order to improve company operations.
  8. “Social learning decade” –The period of time between 2010 and 2020 will become known as the time of ‘social networking, social learning and social media’.
  9. “Corporate social responsibility” –By 2020, CSR will have become even more important than it is today. At present, 88% of people graduating university wish to work for companies that have CSR ideals complementary to their own. A great example for this is IBM’s Corporate Service Corps. They place members of their staff to work on CSR projects in developing countries where the organisation is expected to grow within the next years.
  10. “Millennials in the workforce” – This group of people expect companies to use the same tools they have been using since they’ve become digitally active. Technology dominates every aspect of their lives and it comes as no surprise that 41% of millennials choose to communicate electronically at the office rather than on the phone or face to face. Millennials tend to use their own technology in the office and 75% of them think that access to technology makes them more efficient workers. Nonetheless, technology can be problematic and lead to inter-generational conflict in the workplace. This tension makes millennials feel held back by outdated working styles.

Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

B_txt_14

 

 

 

Sources:

“The 2020 Workplace” – Jeanne C. Meister and Karie Willyerd

Forbes.com

How to attract and retain great salespeople

/in , /by

In the age of the customer, the consumers have gained significantly more knowledge and control over the sales process than any time in history – they have a huge variety of options available, they are digitally active and they are less dependent upon the sales representatives, and their expectations match up their investment. While the customers’ habits and behaviours have changed, the universal sales strategies have remained basically the same.

In a recent research study done by Cranfield Management School, it has been revealed that 90% of the people working in sales are facing major difficulties in making an effective pitch. That is why good sales reps represent a competitive advantage for every business, if they have them.

Also in regard to people in sales, David Thorp, the director of research and professional development at the Chartered Institute of Marketing had this to say: “First-rate salespeople are focused and can target potential customers effectively. They understand which customers have the money, authority and need to buy from them.” He continued stating that “They also build strong relationship with customers, which is key to customer retention. It is worth investing the time and the money in getting good staff, as they will be able to add much more to an organisation’s bottom line than poor sales staff, which can be a liability.”

The selection you make regarding sales people will determine the success of your organisation. If you are willing to invest time in the selection process, this will solve half of the sales job. Competent sales reps know how to highlight the numerous benefits of your product or service. These people are skilled in detecting possible prospects and quick in surmounting any objections that may come along the way. Sales professionals are able to sell effectively in the most adverse situations and even in the world of cut-throat competition. What makes them so efficient is the fact that they possess an internal drive towards achievement, a fantastic sense of seriousness to sort everything out and accomplish their goals, even when the external factors are detrimental to their cause.

As mentioned above, the selection process is very tedious, but extremely important. This means that even if you find a good sales rep that doesn’t mean you found the most suitable candidate for your organisation. When selecting, there are two key aspectsthat you must take into account, besides the person’s capability to sell:

  1. Is that person compatible with the company’s culture? – If the candidate and the rest of your team do not get along, then it’s crystal clear you do not wish to hire that person. As soon as your sales numbers grow, this will involve support from the other departments in your company. If the departments despise sales, it is absolutely certain you won’t get the profit you expect due to the fact that the sales department won’t receive the help it needs.
  2. Does the candidate understand what exactly are you selling? – If a sales rep doesn’t understand what your organisation is selling, how can you expect them to sell anything? Although they may get lucky a few times, you must be certain that they acknowledge what the company is selling.

In order to get an idea of what a good salesperson is, I recommend you start evaluating every encounter you have as a customer. What are those people doing that makes you feel comfortable about doing business with them? Learning to detect good sales reps represents the first step and it is of upmost importance.

Thoroughly Evaluate your Sales Team

Although sales are an area where results speak for themselves, you must also evaluate the process through which your team does make the sale – it is obviousthat if they don’t have good results, something in their sales process is not working accordingly.

In order to solve this problem, evaluate how your team implements every sales process from start to finish. Afterwards, you can properly assess where they are struggling, why, and help them through coaching. It will greatly benefit them by developing their skills to overcome each step necessary them develop their skills for each step necessary.

Use a Sales assessment for your team

For a proper assessment of your sales force, you need to weigh in your current staff, but also candidates you wish to hire. If you do this in an effective manner, you will know for certain that every sales rep you bring in will possess all the necessary personality attributes to perform at a top level and have high sales results.

One of best ways, if not the best way, to evaluate your staff and candidates is to use assessments such as: GR8 Sales, GR8 Teams and GR8 Engagement. The questions and issues raised by these evaluations will help you determine if the candidates have at least one of these traits:

  • Building Client Relationships
  • Sales Process Management
  • Understanding clients’ needs
  • Enthusiasm
  • Loyalty
  • Respect
  • Perseverance

If the candidates you evaluate score high in at least one of these traits, that means he is a driven individual and there is a great amount of opportunity for success as a “hunter” representative of your sales department. Afterwards, you can have another interview with him in order to be sure that person fits to your organisational culture, thus making an informed decision about a future employee.

How to Improve your Sales Team Results

Offer them as much constructive feedback as possible. You cannot expect your team to improve if they are unaware of the mistakes they are making. This is the reason why it is imperative to have regular meetings with them to offer them support and advice on how they are performing.

When you offer your thoughts on their progress make sure you include both the positive and the negative feedback. In order for your team to improve, they must realise that besides their strengths they also have weaknesses. Nonetheless, keep in mind that negative feedback is for one-on-one meetings only. If you criticise a salesperson in front of his colleagues, he may start resenting you, start working poorly and have a low level of engagement. If this takes place one too many times, high employee turnover is right around the corner, and it can cost your organisation a large sum of money.

Present your team with the best tools and resources for them to thrive

After you evaluate and assess your sales team, by now, you should have a clear idea regarding the areas they are struggling at that moment. Given the fact you have this information, search for the right tools and resources your team requires in order to help them surmount the deficiencies they are encountering.

Let’s say one of your employees is experiencing problems with productivity because he cannot allocate the necessary time for sales calls. For him to overcome this problem, you can research for the right type of scheduling programme to best fit your team’s needs. However, there are situations where your whole team can struggle with productivity. In this scenario, you may have to analyse their working process and establish which tasks can be automated. Implement the automation, leaving your team with more time to sell and less time on unrelated tasks.

The examples I have presented you are just a few ideas of how you can improve your team’s performance, but be aware of the fact that each sales team and person is unique and have their own particular needs. So as to pinpoint the exact problems faced by your team, remember to communicate with them constantly and assist them in finding the best solutions for the best sales results.

Assessing the salespeople, developing them and aligning the sales strategies should become a top priority for the organisations willing to thrive in the customer’s age. Great People Inside helps you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

 

 

 

Sources:

www.marketingdonut.com.uk

www.entrepreneur.com

www.nasp.com

www.salesdrive.info

www.quicksprout.com

Dealing With Stress, Step 8: Acceptance

/in /by

(This article is a part of a series; please start here)

Accepting one’s human, thus fallible, nature is hard for most people. Either because of the upbringing or because of acquired or innate perfectionism, it does not matter. The errors seem to bear a weight far greater than consequences would grant, usually.

Moreover, there seems to be a worldview that equates “error” to “personal flaw”, and as such any error seems to diminish the already frail sense of self-worth. Combine that with the over-the-top reactions of those around (how many times a small oversight was blown out of proportion by a boss or colleague? How many times small mishaps were used in office wars?), and errors sometimes take on the color of impending doom.

Now, take a break from the self-blame cycle and imagine that the very same thing, in the same circumstances, happened to one of your friends, and you have to talk to him.

How would you treat your friend?

Would you beat them over the head and make them grovel in penance? Or would you encourage them to go on, correct any consequences to the best of their abilities and learn from their mistakes?

I bet most answers would be the latter, not the former: encourage, support, learn, move on.

Why would you treat yourself differently?

Next time you get into hot water for something you did, stop beating yourself and imagine the same thing happened to one of your friends. And treat yourself as you would treat that friend. Strive, of course, to mitigate any negative results, apologize and correct where this is due, but stop before putting yourself through a court-martial again.

Compassion is not only for strangers; it is mainly for yourself. Not because you are selfish, but because you are your most important resource. Take care of that resource before it wears out.

B_txt_14

B_txt_10

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here

Dealing With Stress, Step 6 and 7: Focus Attention Elsewhere

/in /by

(This article is a part of a series; please start here)

Stop ruminating. It is natural, but not always constructive. I’d dare to say it almost never proves useful. It is not to say you shouldn’t analyse what happened; this helps you learn and get better at things. But it doesn’t help in any way to replay the movie time and again, beating yourself up or inventing alternative scenarios.

In order to stop brooding and start building, turn your attention to the outside. Consciously establish your objective: “I will scan the street and take in as many details of the outside world as I can“. Focus on things you like. If you are passionate about colors, look for every shade, for every nuance you encounter. If you are into smells, remark as many different smells, aromas, flavors as you can, from the fleeting perfumes of the passers-by to the thick smell of restaurant kitchens to the sharp smell of fresh paint as you pass by a door being redecorated. Whatever you like, look for it actively.

At first, this probably won’t last long. Your mind wants you ruminating. That’s OK. Don’t fret, don’t judge yourself, don’t try too hard. Observe the return to inner scenarios, file the fact away and get your eyes and attention back outside. Repeat as necessary.

If at all possible, take yourself into the nature: a wood, a park, a field. Nature is a healer, more so than any other man-made environment. But if you can’t, the cityscape will do nicely, as long as you remember that the essence is not succeeding in this exercise, but the repetition itself. Right, the repetition. Just like at the gym: it is not the weight you’re lifting, but how many times you lift it, that shapes muscles.

Attention and focus are much like muscles: you have to work them to make them stronger.

And while you’re at it, combine it with Step 7: straighten up. Raise your forehead, look upon the world as you own it and soon you will be better. “Fake it till you make it” is not a lie. It takes effort, for sure. But it works.

If your mind plays tricks on you, it is only adequate for you to play tricks back on it. You should be the winner.

B_txt_14

B_txt_10

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here

Dealing With Stress, Step 5: Clinical Mode On

/in , , /by

(This article is a part of a series; please start here)

Observing dispassionately allows control. Once you managed to take the previous step (dis-identifying Yourself from Mind) – or even at the same time – start observing yourself as you would an item in a museum.

Start by observing what happens inside your body. It is easier with the body, because it doesn’t play the identification trick. Scan your muscles, your gut, your heart, your face. Notice the tension in your arms and legs, notice the feeling of a solid rock in your belly, notice the fast-paced, shallow breathing, notice the sensation of heat in your cheeks.

Once you noticed those sensations, stop. Don’t take it further, don’t judge “I shouldn’t feel that, I shouldn’t be red-faced”. Just take the information in and file it without tagging it “good” or “bad”. Go back to scanning and do it as many times as you need to cool off.

After you get familiar with observing your body, you can take the next step and do the same with your mind. Observe what feelings it puts out. Name them as exactly as you can: “my mind is making me feel ashamed“, “my mind is making me feel furious“. It is good information. It is not something you should believe or act upon. If you can trace the source you’re even better off: “my mind makes me feel ashamed I made a mistake because in the first grade the teacher always made crude fun of me because I wasn’t talented at math“. Seeing the source is valuable, because it shows you that your mood has less to do with Now and more to do with The Past. The link is emotional, not rational.

If you have ever been in a negotiation with an used-cars salesman (or any slick, fast-talking sales guy), you know how you look at him working his number, recognize the tricks in his book and smile inwardly “You won’t catch me this time, dude!”

The same goes with your mind. It won’t catch you again, because you will recognize its trick, see right through them and take appropriate action, as opposed to the hasty things It wants you to do.

“Response” is the name of the game. “Reaction” is a thing of the past.

Continue with steps 6 and 7 by clicking here
B_txt_14

 

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here

Dealing With Stress, Step 4: You Are Not Your Mood

/in , /by

(This article is a part of a series; please start here)

Your Mind and You are two different things. Any other part of your body hurting, you would say “my body part is hurting”. It is only with the mind that you say “I am hurting”.

Have you ever been overwhelmed by a feeling of dread, only to scan the near future and find nothing to explain that? It happens to me in the morning, usually. This is one of the many tricks in the mind’s arsenal. What happens is we surrender to the mood without questioning its validity.

But a bad mood is just that: a transient state of the mind. Brains have a way of taking over that other organs don’t. You just have to identify that for what it is: a state of one organ. Important, powerful, useful, but an organ nonetheless.

You can start by dis-identifying Yourself from Mind. Instead of simply surrendering and saying “I am anxious / furious / stressed out” switch to naming your feeling: “I feel anxiety / fury / stress“. This trick helps putting some distance between The Whole You and whatever happens inside.

Next, start calling out the perpetrator: “My mind is making me feel anxiety / fury / stress“. If you can, take a step back mentally and “see” your mind playing its little tricks.

Stop identifying yourself with the workings of your mind. Take a step back. Cool down. It is the most direct way of replacing reaction with response.

Read part 5

 

B_txt_14

B_txt_10

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here

Dealing With Stress, Step 3: Don’t Fight Feelings

/in , /by

(This article is a part of a series; please start here)

Fighting the feeling will only enhance its grip. That is something adults almost never tell kids, when it comes to “proper emotional reaction”. At least where I am from, “boys don’t cry”. I’ve been told that many times; I’ve never been told how to fight tears (and, of course, the more I tried, the more they would trickle down my cheeks, red-hot with shame).

One doesn’t justify feelings. They are what they are: a natural, honest and strong reaction of the mind (and body) to an unpleasant set of circumstances. You wouldn’t even dream to justify breathing and explain metabolism. Why would you need to treat feelings differently?

That “good” feeling / “bad” feeling dichotomy is a purely social construct. “Chase away the nature, it will return at a gallop” say the French. And, as Nature would do, the harder you fight it the more it will return with a vengeance.

So, next time you feel something you “shouldn’t” feel, stop fighting it. If it is fear you feel, allow it; if it is anger you feel, say to yourself “This is fear that I feel; I will allow it to rise and go away without fighting it“. Name it, observe it and let it be. Eventually, it will go away.

That is not to say you should indulge in manifesting your every feeling. Having that feeling is one thing; acting on it is a different beast altogether. Do not allow yourself to act under the pressure. Bad moods alter the worldview, and consequences could be more than you bargained for.

If need be, you can explain: “I am feeling very nervous right now and it has nothing to do with you. I do not want to talk / explain / tell the story and I do not want to engage further because I don’t really know what I can do, so please let me be for now and I will come to you later“.

Please, do not make the mistake of taking it out on whomever stays in front of you at the moment. Even if you explain later that “it had nothing to do with you, I was just angry“, some things cannot be undone.

Feel your feelings. Name them, call them out, let them come and go without resisting. Where they’ve been, the landscape will clear out and refresh, more often than not.

Read part 4

Do you want to find out more? Get in touch with a consultant now or request a free demo!

B_txt_14

B_txt_10

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here

Dealing With Stress, Step 2: Feelings are natural

/in /by

(This article is a part of a series; please start here)

Feelings are natural, they are not a flaw. We are wired to feel down, empty, nervous, anxious or furious. Don’t blame yourself.

When you’re happy, content or joyous you never second-guess your feelings, do you? Why would you do that when you’re down, adding a supplementary layer of negative? Aren’t they all the same: feelings?

It bugged me since I was a kid, hearing “You shouldn’t feel [down, unhappy, sad], think of all the kids out there who don’t have half of what you have!” I couldn’t point out why, but I was (at least) annoyed. It was like my feelings should have had some kind of universal scale of measurement and go through a global referendum, in order for said feelings to be “valid”.

Nature wired us for feeling emotions. “Bad” emotions are like “bad” breathing – they don’t exist. Fury, anger, sadness, desperation – all are natural. They are what they are and they make you feel what they make you feel. You cannot deny, choke or feint them – at least not forever. They are your emotions, and are natural (acting on them is another thing entirely…).

You don’t have to feel anything. What you feel is what you feel. Numbness is what should get you worried.

So, let feelings be. They are Mother Nature’s way of letting us know something isn’t quite right. Just like breaking the bulb of an alarm lamp does not make things right, denying feelings serves no purpose. Notice your feelings, give them names, get friendly with them. Just don’t act on them.

Read part 3

Do you want to find out more? Get in touch with a consultant now or request a free demo!

B_txt_14

B_txt_10

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here

Dealing With Stress, Step 1: You Are Not Alone

/in /by

(This article is a part of a series; please start here)

You are not the only one in such a predicament: we all have rough patches and difficult moments. Some of us are better at hiding it, but on the inside we’re all the same colour.

Most of us, when in the throes of fate, feel we’re alone in our suffering. We may receive help and support from people who care for us, and we are grateful for that, but even this help-and-support come from someone who is not, right now, with us, in such a deep pain. More, we observe the world around us and see other enjoying things and feelings we so sorely lack.

a) For many, it’s about the image they put out: the deep truth is different in the overwhelming majority of cases. People will put out their best image and pour mountains of effort into safeguarding the social image (isn’t that what “inner power” is all about? Showing “strength” while bleeding inside?); and we see that image. The soul behind it is way more in pain and frazzled.

That realisation came to me during conversation with my spouse about some friends that seemed poised to do well; she casually said “The other day I heard her say the only thing she had left in common with her husband were the kids and the credits”.

You might think you’re alone. You might even feel loneliness. It is only natural; it is usually patently untrue. Take a moment to look around you closely. We all have our troubles. You have companions in your plight – only you do not know them. You don’t have to, just know they are there.

b) Preparation is everything: take care and assemble a Team You: people who know you, love you just the way you are and accept you with all your little quirks and peculiarities. Talk to them one by one or in a group setting.

Be as direct and clear as you can: “Friend / mom / pop / sibling, I’m approaching (or already crossing) a very rough patch in my life. I need all the love and support I can muster. I need you to support me now and show me later where I’ve done wrong. Would you do that?”

This is not the time to be evasive and hope they’ll get it. Certainly, you’ll be in for some surprises. Many think “tough love” is the way (it is not, in many cases). But you’ll end up with a Team You ready to support you, ready to be your cheerleaders, a handy resource to have in dire times.

Have them know you value and cherish their support and lean on them in troubled times. That way, you’ll know you never walk alone.

Read part 2

Do you want to find out more? Get in touch with a consultant now or request a free demo!

B_txt_14

B_txt_10

 

 

 

By Catalin Octavian Blaga – Trainer Great People Inside

Trainer who turns business experience and psychology into impacting training programs… and more!  You can find out more about Catalin by clicking here