{"id":8676,"date":"2021-03-04T13:38:56","date_gmt":"2021-03-04T11:38:56","guid":{"rendered":"https:\/\/greatpeopleinside.com\/ro\/?p=8676"},"modified":"2021-03-04T13:38:59","modified_gmt":"2021-03-04T11:38:59","slug":"locul-de-munca-vine-cu-un-consum-emotional-iata-ce-sa-faci-pentru-a-te-simti-mai-bine","status":"publish","type":"post","link":"https:\/\/greatpeopleinside.com\/ro\/locul-de-munca-vine-cu-un-consum-emotional-iata-ce-sa-faci-pentru-a-te-simti-mai-bine\/","title":{"rendered":"Locul de munc\u0103 vine cu un consum emo\u021bional. Iat\u0103 ce s\u0103 faci pentru a te \u201esim\u021bi\u201d mai bine"},"content":{"rendered":"\n<p>Consumul emo\u021bional presupune o serie de resurse \u0219i dac\u0103 nu reu\u0219e\u0219ti s\u0103 iei acest lucru \u00een calcul, este foarte probabil s\u0103 \u00ee\u021bi apreciezi gre\u0219it resursa de timp \u0219i bugetul.<\/p>\n\n\n\n<p>Dac\u0103 am \u00eenv\u0103\u021bat ceva \u00een ultimul an, este c\u0103 emo\u021biile pe care le resim\u021bim \u00eenseamn\u0103 munc\u0103 grea. Iar munca de gestionare a emo\u021biilor este o component\u0103 important\u0103 a multor posturi. Genul acesta de job-uri implic\u0103 \u0219i \u201emunc\u0103 emo\u021bional\u0103\u201d.<\/p>\n\n\n\n<p>Termenul de \u201emunc\u0103 emo\u021bional\u0103\u201d (\u00een englez\u0103 \u201eemotional labor\u201d) a ap\u0103rut pentru prima dat\u0103 \u00eentr-o publica\u021bie semnat\u0103 de Arlie Russell Hocschild \u00een 1983. Ea a definit-o ca fiind o munc\u0103 ce \u201enecesit\u0103 inducerea sau suprimarea sentimentelor pentru a sus\u021bine comportamentul ce produce starea de spirit adecvat\u0103 la nivelul celorlal\u021bi.\u201d Eu \u00eemi reprezint acest lucru \u00een felul urm\u0103tor: este vorba de a investi resurse \u00een dirijarea emo\u021biilor mele \u0219i a emo\u021biilor celorlal\u021bi.<\/p>\n\n\n\n<p>Psihoterapeu\u021bii \u0219i al\u021bi profesioni\u0219ti din sistemul de s\u0103n\u0103tate reprezint\u0103 exemple clare de persoane care realizeaz\u0103 o munc\u0103 emo\u021bional\u0103. Profesioni\u0219tii \u00een comunicare, profesorii \u0219i cei din administra\u021bia public\u0103 desf\u0103\u0219oar\u0103 o munc\u0103 emo\u021bional\u0103 \u00een cadrul activit\u0103\u021bii zilnice. \u00cen fiecare zi, privesc cum echipa mea de asisten\u021b\u0103 pentru clien\u021bi de la Zapier echilibreaz\u0103 munca emo\u021bional\u0103 (\u00een forma empatiz\u0103rii cu clien\u021bii) cu munca ra\u021bional\u0103 (\u00een forma rezolv\u0103rii problemelor tehnice).<\/p>\n\n\n\n<h2><strong>DE CE CONTEAZ\u0102 MUNCA EMO\u021aIONAL\u0102<\/strong><\/h2>\n\n\n\n<p>Dac\u0103 facem un pas \u00eenapoi pentru a vedea mai bine situa\u021bia, cu to\u021bii depunem un efort emo\u021bional \u00een activitatea profesional\u0103. Facem acest lucru instinctiv \u0219i poate nici nu ne d\u0103m seama c\u0103 se \u00eent\u00e2mpl\u0103.<\/p>\n\n\n\n<p>Dar la nivel practic, cred c\u0103 trebuie s\u0103 iei \u00een calcul munca emo\u021bional\u0103 atunci c\u00e2nd planifici un proiect, o ini\u021biativ\u0103 sau o procedur\u0103 la locul de munc\u0103. Consumul emo\u021bional presupune o serie de resurse \u0219i dac\u0103 nu reu\u0219e\u0219ti s\u0103 iei acest lucru \u00een calcul, este foarte probabil s\u0103 \u00ee\u021bi apreciezi gre\u0219it resursa de timp \u0219i bugetul. Ri\u0219ti de asemenea s\u0103 epuizezi rezervele de energie ale echipei, \u00eentruc\u00e2t toat\u0103 lumea va trebui s\u0103 ridice \u0219tacheta \u0219i s\u0103 suporte mai mult\u0103 munc\u0103 emo\u021bional\u0103 dec\u00e2t planificase ini\u021bial.<\/p>\n\n\n\n<p>La nivel personal, acest ultim aspect este \u0219i mai important. C\u00e2nd ignori munca emo\u021bional\u0103 pe care o desf\u0103\u0219ori, ri\u0219ti s\u0103 ajungi la epuizare. Trebuie s\u0103 fii con\u0219tient de energia pe care o investe\u0219ti. S\u0103 ai grij\u0103 de ceilal\u021bi este o sarcin\u0103 important\u0103, iar rezervele neurochimice ale creierului sunt finite. Ele trebuie ref\u0103cute, la fel ca nutrien\u021bii din corp.<\/p>\n\n\n\n<h2><strong>CUM S\u0102 TE \u201eSIM\u021aI\u201d MAI BINE<\/strong><\/h2>\n\n\n\n<p>A\u0219adar, cum po\u021bi s\u0103 iei mai bine \u00een calcul munca emo\u021bional\u0103? Vestea bun\u0103 este c\u0103 ai \u00eenceput deja. Simplul fapt c\u0103 e\u0219ti con\u0219tient de existen\u021ba muncii emo\u021bionale presupune c\u0103 e\u0219ti mai capabil s\u0103 o recuno\u0219ti. Av\u00e2nd un termen pentru aceasta, po\u021bi s\u0103 discu\u021bi despre ea cu colegii. Prin faptul c\u0103 \u00eei \u00een\u021belegi rolul \u00een activitatea ta, po\u021bi s\u0103 o treci pe lista de priorit\u0103\u021bi.<\/p>\n\n\n\n<p>Pare simplist, nu? Hai s\u0103 te \u00eentreb a\u0219a: cum \u00ee\u021bi planifici munca ra\u021bional\u0103? Respect\u00e2nd resursele implicate? Discut\u00e2nd deschis despre aceasta \u00een \u0219edin\u021bele de planificare? Incluz\u00e2nd-o \u00een listele de priorit\u0103\u021bi aflate la vedere? Acelea\u0219i abord\u0103ri se aplic\u0103 \u0219i \u00een cazul muncii emo\u021bionale. Trebuie doar s\u0103 te obi\u0219nuie\u0219ti s\u0103 o conceptualizezi.<\/p>\n\n\n\n<p>Asta te va ajuta \u0219i s\u0103 observi munca emo\u021bional\u0103 pe care o desf\u0103\u0219oar\u0103 al\u021bii pentru tine. Atunci c\u00e2nd managerul face coaching cu tine \u00eentr-o problem\u0103 dificil\u0103, el depune munc\u0103 emo\u021bional\u0103. Atunci c\u00e2nd jum\u0103tatea ta \u00eentrerupe ceea ce face pentru a se concentra la nevoile tale, depune munc\u0103 emo\u021bional\u0103. Atunci c\u00e2nd un v\u00e2nz\u0103tor \u00ee\u0219i aminte\u0219te numele t\u0103u, depune munc\u0103 emo\u021bional\u0103. Dac\u0103 recuno\u0219ti acest lucru, vei putea s\u0103 ac\u021bionezi cu inten\u021bie \u00een privin\u021ba solicit\u0103rilor tale implicite de munc\u0103 emo\u021bional\u0103 \u0219i nevoia de a r\u0103spunde \u00een acela\u0219i fel.<\/p>\n\n\n\n<h2><strong>F\u0102-\u021aI UN AUTOMATISM DIN MUNCA EMO\u021aIONAL\u0102<\/strong><\/h2>\n\n\n\n<p>O modalitate \u00een care echipa mea automatizeaz\u0103 munca emo\u021bional\u0103 este prin folosirea unor emoji. Am un program care le trimite angaja\u021bilor un formular \u00een care ace\u0219tia pot evalua activitatea din ultima s\u0103pt\u0103m\u00e2n\u0103 prin intermediul unor emoji. Un al doilea program adaug\u0103 aceste emoji ca subiecte de discu\u021bie pentru urm\u0103toarea \u0219edin\u021b\u0103 individual\u0103. Am\u00e2ndou\u0103 programele \u0219i rutina asociat\u0103 reprezint\u0103 modalit\u0103\u021bi de automatizare a muncii emo\u021bionale. Aceast\u0103 practic\u0103 preia idei din consilierea care utilizeaz\u0103 instrumente standardizate pentru a urm\u0103ri starea de spirit \u00een timp.<\/p>\n\n\n\n<p>O modalitate de a realiza acela\u0219i lucru cu mai pu\u021bin\u0103 tehnologie este de a automatiza munca emo\u021bional\u0103 prin stabilirea obiectivelor. Ne-am obi\u0219nuit s\u0103 organiz\u0103m evalu\u0103ri s\u0103pt\u0103m\u00e2nale ale obiectivelor noastre trimestriale. Deoarece este un obicei, este la fel ca \u00een cazul automatismelor biologice: realiz\u00e2nd \u00een mod repetat un anumit lucru, conexiunile din creier sunt consolidate. Prin exersarea unei deprinderi, \u00eencepi s\u0103 \u00ee\u021bi automatizezi modul de g\u00e2ndire.<\/p>\n\n\n\n<p>O modalitate \u00een care \u00eemi automatizez munca emo\u021bional\u0103 este cu ajutorul luminilor de acas\u0103. Acestea sunt conectate la WiFi \u0219i \u00ee\u0219i pot schimba culorile, a\u0219a c\u0103 am conceput un sistem care modific\u0103 aceste culori \u00een func\u021bie de activitatea pe care trebuie s\u0103 o desf\u0103\u0219or la un moment dat &#8211; schimb\u00e2nd efectiv ambientul. Astfel comutarea contextului (o form\u0103 comun\u0103 de munc\u0103 emo\u021bional\u0103) devine mult mai u\u0219oar\u0103 \u00eentruc\u00e2t \u00eemi antrenez creierul s\u0103 reac\u021bioneze la schimb\u0103ri. Tot astfel, scade nevoia s\u0103 fiu tot timpul cu ochii la ceas.<\/p>\n\n\n\n<p>Aceste fluxuri de lucru specifice ne ajut\u0103 pe mine \u0219i pe echip\u0103 s\u0103 r\u0103m\u00e2nem cu picioarele pe p\u0103m\u00e2nt. Mai mult, acestea constituie exemple dintr-o filosofie mai vast\u0103. La un moment dat, orice efort trebuie extins. Acest lucru trebuie s\u0103 se realizeze \u0219i \u00een privin\u021ba muncii emo\u021bionale pe care o depunem. Prin automatizarea acestui tip de munc\u0103, ea devine mai sustenabil\u0103 \u0219i le permite mai multor persoane s\u0103 o acceseze.<\/p>\n\n\n\n<h2><strong>CONCLUZII<\/strong><\/h2>\n\n\n\n<p>Nu este greu s\u0103 \u00een\u021belegi munca emo\u021bional\u0103, dar dezvoltarea abilit\u0103\u021bilor reprezint\u0103 un proces pe tot parcursul vie\u021bii. F\u0103-\u021bi timp pentru a reflecta la munca emo\u021bional\u0103 desf\u0103\u0219urat\u0103 \u00een jurul t\u0103u \u00een acest moment. \u00centreab\u0103-\u021bi echipa despre munca de emo\u021bional\u0103 pe care o realizeaz\u0103 \u0219i g\u00e2nde\u0219te-te la c\u00e2teva abord\u0103ri mai bune. O bun\u0103 parte din munca emo\u021bional\u0103 se poate extinde \u0219i automatiza, a\u0219a c\u0103 \u00eencearc\u0103 s\u0103 g\u0103se\u0219ti modalit\u0103\u021bi de a face aceste lucruri. Include munca emo\u021bional\u0103 \u00een planul t\u0103u \u0219i \u00een procesele de verificare pentru a-\u021bi construi o echip\u0103 mai bun\u0103.<\/p>\n\n\n\n<p>\u00cen acest mod, \u00ee\u021bi vei aduce o contribu\u021bie mai eficient. Dac\u0103 te descurci deja excelent \u00een munca emo\u021bional\u0103, acest lucru te va ajuta s\u0103 te extinzi pornind de la acest nivel ridicat, astfel \u00eenc\u00e2t s\u0103 aju\u021bi \u0219i mai mul\u021bi oameni. Dac\u0103 munca emo\u021bional\u0103 nu este \u00eenc\u0103 o prioritate, vei putea ad\u0103uga o nou\u0103 dimensiune \u00een activitatea desf\u0103\u0219urat\u0103. Prin construirea unor sisteme bine puse la punct \u00een raport cu orice tip de munc\u0103, va cre\u0219te nivelul de productivitate. C\u00e2nd vine vorba de aspecte cu un impact at\u00e2t de mare ca munca emo\u021bional\u0103, poten\u021bialele recompense sunt considerabile.<\/p>\n\n\n\n<p>Platforma\u00a0<a href=\"http:\/\/www.greatpeopleinside.com\/\"><strong>Great People Inside<\/strong><\/a> le ofer\u0103, \u0219i pe timp de criz\u0103, organiza\u021biilor posibilitatea de a gestiona \u0219i de a-\u0219i structura opera\u021biunile de HR \u00een procese precum managementul schimb\u0103rii, managementul carierei precum \u0219i dezvoltarea liderilor \u00eentr-un mediu VUCA. Pe baza sugestiilor de training din rapoarte, productivitatea, nivelul de engagement, managementul timpului precum \u0219i planurile de dezvoltare ale angaja\u021bilor pot fi \u00eembun\u0103t\u0103\u021bite considerabil, online \u0219i \u00eentr-un timp scurt.<\/p>\n\n\n\n<p><strong>Contacta\u021bi-ne pentru a afla cum v\u0103 putem ajuta!<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"http:\/\/greatpeopleinside.com\/ro\/free-demo\/\"><img loading=\"lazy\" src=\"http:\/\/dorudima.ro\/wp-content\/uploads\/2015\/12\/solicita-evaluare-gratuita-blog.png\" alt=\"solicita evaluare gratuita blog\" width=\"170\" height=\"170\"\/><\/a><\/figure>\n\n\n\n<p>Sursa: fastcompany.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Consumul emo\u021bional presupune o serie de resurse \u0219i dac\u0103 nu reu\u0219e\u0219ti s\u0103 iei acest lucru \u00een calcul, este foarte probabil s\u0103 \u00ee\u021bi apreciezi gre\u0219it resursa de timp \u0219i bugetul. Dac\u0103 am \u00eenv\u0103\u021bat ceva \u00een ultimul an, este c\u0103 emo\u021biile pe care le resim\u021bim \u00eenseamn\u0103 munc\u0103 grea. Iar munca de gestionare a emo\u021biilor este o component\u0103 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8677,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[159],"tags":[95,64,191,251,248],"jetpack_featured_media_url":"https:\/\/greatpeopleinside.com\/ro\/wp-content\/uploads\/2021\/03\/munca-emotionala.jpg","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v14.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Locul de munc\u0103 vine cu un consum emo\u021bional. 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