In public speaking, knowing your audience in advance is critical. In times of uncertainty, it\u2019s quintessential, regardless through what channel of communication. Do a thorough strategic analysis of who you are communicating to. What are their concerns, questions, or interests? What do they need an immediate answer to? You might use language such as, \u201cI know many of you may be thinking\u2026\u201d The quicker you can address what\u2019s on their mind, the quicker you will be able to calm them down. If you are not addressing their most pressing interests, they might not even be listening to you.<\/p>\n\n\n\n
2. Thorough Research<\/strong><\/h2>\n\n\n\nIn times of hardship and stress, it is easier to fall prey to misinformation, which can be especially destructive. Seek out credible sources of information, and read the information fully before distilling it into clear, concise language. Share those links with others, so that they too have a credible resource. <\/p>\n\n\n\n
3. Set up specific \u2018next steps\u2019<\/strong> <\/h2>\n\n\n\nIn times of uncertainty, it\u2019s helpful to provide your team with tangible\naction items. Discussing your own next steps or recommending next steps to your\naudience gives them a sense of control so they feel like they are contributing\nto stabilisation. Use language such as, \u201cHere are the steps we are taking\u201d or\n\u201cHere\u2019s what you can do\u201d to demonstrate action.<\/p>\n\n\n\n
Communicating through uncertainty is an essential leadership skill, regardless of whether or not you have a formal leadership role. In fact, the ability to communicate through uncertainty is part of what demonstrates to others your leadership readiness. Use the aforementioned steps to first find your own sense of focus and then allow yourself to transmit that reassurance to others.<\/p>\n\n\n\n
4. Speak honestly<\/strong> <\/h2>\n\n\n\nYou can speak with confidence even without 100% certainty. You can confidently express doubt or uncertainty, while still sounding like you are in control of the situation. You might say, \u201cReports are still coming in, but what we understand so far is this\u2026\u201d Communicate frequently with your audience, even without news to report, so that they know you are actively following the issue. A fantastic communication expert, Nancy Duarte, wrote an insightful article on this topic several years ago and stated: \u201cPeople will be more willing to forgive your in-progress ideas if they feel like they\u2019re part of the process.\u201d<\/p>\n\n\n\n
You can’t make\u00a0bad news less painful, but you can deliver it in the most respectful way possible.<\/p>\n\n\n\n
There is a real value in providing companies with the tools to carry out regular organisational assessments and\u00a0this is where Great People Inside <\/a>comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates, we recommend our GR8 Full Spectrum <\/a>assessment for hiring and 360\u00b0 Survey<\/a> for retention. Finding the right talent, the best fit for the job and your organisation can be a very challenging task. It requires deep knowledge of your own organisation’s culture and a keen understanding of the candidate\u2019s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward. <\/p>\n\n\n\n
In times of uncertainty, it\u2019s helpful to provide your team with tangible\naction items. Discussing your own next steps or recommending next steps to your\naudience gives them a sense of control so they feel like they are contributing\nto stabilisation. Use language such as, \u201cHere are the steps we are taking\u201d or\n\u201cHere\u2019s what you can do\u201d to demonstrate action.<\/p>\n\n\n\n
Communicating through uncertainty is an essential leadership skill, regardless of whether or not you have a formal leadership role. In fact, the ability to communicate through uncertainty is part of what demonstrates to others your leadership readiness. Use the aforementioned steps to first find your own sense of focus and then allow yourself to transmit that reassurance to others.<\/p>\n\n\n\n
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