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How Will Technology Shape HR in the Future

In our present times, there is an increasingly high interest for investment in HR technology. According to a study done by CB Insights, in 2016, there have been over $1.96 billion invested in start-ups that exclusively dealt with HR tech. Workplaces around the world are continuously changing due to technology. The tech revolving around HR is there to automate and streamline practices in order for the department and company to become the definition of efficiency, high performance and cost-effectiveness.

The biggest challenges for HR stem from recruiting and hiring, thus, applications have come to life in order to save the employer and employee’s lives.

Artificial Intelligence in Recruitment

In today’s competitive job market, around 75% of CV’s are being screened out. Furthermore, the HR department loses numerous hours on resumes from unqualified people. Losing so much precious time represents one of the biggest challenges for HR. This is one area where technology may solve the problem. Artificial intelligence (AI) is on the front foot in regards to developing specific HR tech. Recruiting and AI fit perfectly together due to the simple fact that AI demands huge amounts of data and multi-national companies have resumes by the millions in their databases. Going through such a large database is exhausting for a person, but with the help of AI the process of screening can be done rapidly and offer a compelling list of candidates based on job requirements by means of simply grading them from best to worst. By using AI for the screening process, you might save the company up to 75% of screening costs.

Schedule and outreach automation

The interest in automating the recruiting process is continuously rising. On average, it takes 41 days for a company to fill in an available role in their ranks. On LinkedIn, there is a reported 11% rise in the volume of hirings this year; however, only 26% of recruiters have a positive headcount. Discovering top talent in today’s world is hard enough and recruiters require automation to intelligently pick their candidates.

Automation can be helpful in many ways. Recruiters can automate their calendars and email to send requests to candidates that have been identified as good matches through the use of the AI screening tool, so recruiters don’t have to deal with B-list candidates.

Training and Testing through Virtual Reality (VR)

Virtual reality simulates the environment surrounding us which can be controlled through our body movements. In a survey organised by Universum, employees working at various companies believe that in the next 10 years VR will become an integral part of their workplace. VR will be of tremendous help with testing and training. Recruiters can use this technology in order to assess a candidate’s skills and abilities.

In a survey conducted by Korn Ferry, it has been discovered that 39% of employers deal with high employee turnover rates in the first year due to mismatch. VR could be massive for the HR industry, because it could help reduce turnover by providing candidates with a realistic view of what the job actually consists of and get to understand the company culture as well. The medical industry could greatly benefit from VR. Onboarding and training could be completed by residents in the trauma and emergency sections of the hospital, where the stakes are always high.

Productivity and Engagement through Wearables

As mentioned in a previous article, one of the biggest HR trends from 2017 is employee engagement. In order to nurture it in employees, employers have started tracking their behaviours so that they can interact and communicate better at work. For example, at Microsoft, there are digital employee badges that monitor employees’ movements, who they spend their time with at and many more. This type of tech collects data which is processed and then given to employers in order to understand their coworkers and how they communicate, how to better optimise the office space and manage the dynamics of the team. This could potentially lead to a better organisation and collaboration within the company.

There are also rumours that in the not so distant future, wearable technology could lead to insights in emotions and personality during screening or interviewing.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:
https://blog.hrtechweekly.com/

 

Excessive Collaboration leads to Mediocrity

Collaboration has always been sought out in order to resolve problems, improve efficiency and even raise the office’s level of engagement. It is often seen like the perfect ingredient which transforms a group of people into a team. Collaboration offers people the possibility to explore various ideas and perspectives and share their views and experiences with the others. Nonetheless, besides all these obvious benefits, there are also downsides to over-collaborating. It usually leads to all the work being completed by the more productive workers. And a study conducted by Applied Psychology has come to aid this idea.

A work environment where there is a whole lot of collaboration will make your top performers, innovators and hard-workers who will undoubtedly feel used, miserable and socially isolated. The vast majority of average employees do not regard top performers as mentors or role models, but perceive them as threats, because they feel that they might be replaced by them or that they are the reason why their work might not be appreciated. Instead of focusing on their own efficiency, mediocre employees may also start spreading hurtful rumours about top performers, try and sabotage them, or even attempt at stealing their work and get credit for it.

Social isolation is one of the most used techniques that occur at the workplace. It is especially hard for introverted top performers who operate in open-plan environment. Given this situation, introverts are better off working from home, deepening the gap between themselves and their colleagues. Naturally, this leads to more backstabbing and gossip. Obviously, this represents the number 1 reason for top talents leaving companies. They simply cannot accept an organisation which embraces mediocrity.

This shouldn’t be considered as a jab taken towards teamwork; complex projects require a team in order for it to be a success. But for teams to be successful, they require a leader, a leader who can thwart any attempt of separating and slandering a top performer. More often than not, teams require formally ranked leadership rather than more collaboration opportunities. And maybe it is time for more private spaces to appear in order to encourage better social interaction.

There are a few tell-tale signs that reveal that your coworkers are over-collaborating. Here are the most important signs you should keep an eye on:

 

  1. Consensus is achieved but time-loss is immense

This is one of the most common problems when people are over-collaborating. Every important decision requires too much input and buy-in, meaning it takes way too long to happen, and even longer to implement. The size of the team can depend, but there are some areas of the project that must have rules that are intangible. People understand that some rules or ideas cannot be changed and if they have a certain degree of input on a few ideas, automatically they will feel ownership.

  1. Compromising as a solution

This represents the single most tremendous problem with excessive collaboration. When too many people are involved, this situation could potentially lead to the feeling that everyone at the table should have their opinions included in the decision making process and afterwards reach a consensus. The conclusion of collaboration is to reach the best possible outcome. People tend to compromise that outcome when too many ideas and opinions are being introduced in order to make people feel that their opinion is being valued. Managers need to realise that the majority of people crave to be heard and validated and that is not the target of collaboration. In this scenario, managers have to listen and offer a concrete reason why people’s opinions won’t be part of outcome.

  1. Involving people in every possible decision

This represents another problem that arises from excessive collaboration. When managers are involving too many people in absolutely every single decision, the final outcome will suffer due to the fact that if people are not involved in the decision making process they feel cheated and underappreciated. The truth is: not every decision requires the entire be department be present for debate. Some decisions are urgent and crucial, and collaboration would just take too long. Some decisions cannot include other members of staff because they do not possess the necessary information, due to confidentiality agreements, lack of resources or experience.

Ideally, people should start understanding the fact that collaboration is useful, but the world we live is far from perfect. Decisions need to be made, but collaboration will still be useful where the situation affords it. This is what people need to understand…

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

We help you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. The GR8 Productivity Gap tool is excellent at showcasing the evolution of any given employee over time. By contrasting two assessments made before and after training, it allows you to analyse both your employees’ development and their involvement in the process as well.

Sources:

https://www.inc.com/geoffrey-james/collaboration-creates-mediocrity-not-excellence-according-to-science.html?cid=hmmore

http://hr.toolbox.com/blogs/performance/three-signs-youre-collaborating-too-much-74191

 

Salary Talk – dangerous but necessary?

 

Talking about salaries with your coworkers is always a difficult and sensitive issue at the workplace and can potentially lead to problems with your employer. Although it’s not illegal to discuss wages around the office, it is something that is frowned upon. Of course, there will be situations when salary will have to be discussed and when that happens, it must be handled with great care so it doesn’t come back to haunt you.

How to Talk about Salary

If you really wish to discuss this topic with your coworkers, approach this conversation with caution. At first, it would be wise if you talked with your ‘work buddies’. Every person involved should avoid mentioning the discussion to anyone else. A safe way to bring up this subject is to discuss about people who have left the company in the past, or have moved to another department. It might be a bad idea altogether because of the discussions that could spiral afterwards.

Why you shouldn’t talk about wages

There is always the possibility to find out that your coworkers are earning more than you and from then on, jealousy and resentfulness are just around the corner. If the situation is in reverse, than your coworkers may start resenting you and you may as well be phased out from common break times or from social events after work. Besides the resentment, morale and teamwork in the workplace may suffer terribly. This could lead to potential problems with your manager, especially if he or she specifically asked you not to initiate such conversations. Although you cannot get fired over this, your job may become troublesome to perform. It’s always good to focus on what you can do by yourself to boost your salary; getting involved in more projects where you feel your contribution may be decisive. Initiative comes a long way.

When you should discuss salaries

Apart from the obvious risks mentioned above, there are a few scenarios which are worth exploring when talking about wages. If you discover you are being underpaid in comparison to your colleagues, it’s a good thing you find out early on. This will offer you the possibility to analyse the range of salaries amongst the office and you could negotiate a better pay further down the line with your manager. There is a slight chance that all your coworkers, including yourself, are being underpaid. Thankfully, there are websites (Payscale.com) where people can compare the average salaries for similar positions in various companies. If everyone’s pay is under the market average, you may work together to find a solution in which all of you can get a fair wage. You should always take into account the fact that every person’s circumstances are different, so your approach should be well thought out.

What managers can do

Discussing pay with your employees can prove to be difficult. Conversations with your staff can bring up various emotions, most of them negative such as: jealousy, greed and sometimes even hate. Employees are likely unaware that pay is different due to factors like education, training, negotiating skills and, of course, experience. In order to avoid back talks around the office, that may as well affect company morale, here are a few strategies managers could deploy so that employees feel their work is treated with respect:

  • Decent salaries – Have a look at the company’s finances and, if possible, have the salaries at a competitive level in the marketplace.
  • Encourage official workplace discussions – People need to feel safe and comfortable if they are to approach the HR department with enquiries or considerations regarding pay or workplace conditions.
  • Future potential – It’s important for managers to have constant conversations with their employees, everything ranging from salary range to professional development. Advise and guide them towards adding more skills, trainings and certifications to their existing palette. Additions that would lead to a promotion and automatically a pay raise.
  • Internal surveys – It is always good to get a read on the workplace atmosphere. You can discover the level of morale, engagement and how to solve these issues as well. It also gives a chance for employees to have their voice heard on various themes regarding the company.

Companies should know by now that their employees represent the backbone of their organisation. Trust and appraisal can keep problems at bay even before they get the chance to escalate. With the help of the HR department, issues such as this should resolve themselves quite easily.

Great People Inside can help you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. The GR8 360° tool is excellent at developing managerial competencies, skills and behaviours. When using this assessment, you will find over 50 dimensions that come along with suggestions for future improvement and development. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

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Sources:

http://work.chron.com/can-tell-coworkers-salary-7204.html

https://www.monster.com/career-advice/article/dangers-discussing-pay-coworkers

 

Entrepreneurial Potential all over the World

 

People who are naturally drawn towards entrepreneurship have a different mind-set altogether. These are people are willing to break the established business models and transform the way we do business through futuristic and a more enhanced approach to commerce. This type of ethos leads to relentless energy in being creative, taking risks and stimulating more critical analyses of the situations at hand.

But before starting up as an entrepreneur, there should be entrepreneurial potential whether we talk about innovation within a company or in a community. And this requires people with potential.

It is a well-known fact that every country and culture around the world has a specific set of skills and abilities that make them stand out from the crowd. So, which country has the highest number of potential entrepreneurs? It may come as a surprise to everyone that it is not the United States, but rather Vietnam. They rank the highest from 45 countries in the Amway Entrepreneurial Spirit Index (AESI). Other examples include U.S. in 12th and Japan in 45th. AESI have based their rankings on 3 factors in order to determine the entrepreneurial spirit:

  • Desire to start a business
  • Willingness to engage in sustained effort
  • The social impact of friends and family in discouraging them to participate in the business.

These rankings are just a small fraction of the many incredible discoveries the 2016 Amway Global Entrepreneurship Report has made. Their annual survey is designed for the sole purpose of identifying the various entrepreneurial attitudes and potential the participating countries have. Being in its 7th year, this report now comprises of approximately 51,000 people spanned across 45 countries. The responses given have been arranged through numerous demographic factors such as education, gender and age.

Attitude and positiveness

Nearly 77% of the people interviewed have given a positive outlook about entrepreneurship. The percentage is relatively higher than the one in 2015 (76%) and 2014 (74%), underlining the fact that this trend is going to grow even more in the future. The top 3 countries in positive attitudes are: Norway (96%), Vietnam (95%) and Denmark (94%). Why is Vietnam so high up in entrepreneurial spirit? According to Amway’s research, both men and women in Vietnam wish to start their own business due to their desire of self-fulfilment. Vietnamese are also confident in their skills of acquiring customers adding, of course, to their desire to branch out on their own.

Although many people will agree with the idea that change is not easy, there is a general tendency towards positive attitudes when referring to new ideas and concepts. This concept is closely related to age given the fact that 82% of people under 35 share this positive outlook, in comparison to 70% of respondents over 50. The other factor taken into account is the level of education. 84% of university graduates have a positive view on entrepreneurship, but also people without a college degree (74%) are pretty positive themselves. Last but not least, gender is not a defining factor, 78% of men and 76% of women display the same positive attitude.

Entrepreneurial potential

As mentioned above, there are 45 countries that have participated in Amway’s survey. Among the countries with a high score in entrepreneurial potential include: Colombia (80%), Mexico (73%) and Thailand (70%). The potential was measured based on the participants’ responses to the statement: “I can imagine starting my own business.” Interestingly enough, older respondents felt less inclined to start their own company with people 50 or over having a potential of just 33% in contrast with 35 or under who had a potential of 52%.

Gender also constitutes a determining factor of the willingness to start a business. Across the globe, 48% of men are more willing to start a business in comparison to 38% of women, the widest gap is present in North America: 56% men – 39% women. In the number one ranked country, Vietnam, women have the same positive approach as men towards entrepreneurship: 95% and 96%, respectively – this seems to be the primary reason why Vietnam shows such good statistics when it comes to entrepreneurship.

Another interesting  fact discovered in Amway’s survey is that the economic context, whether it’s local or global, does not have an impact on entrepreneurial desire. This comes from the ambition of people being their own bosses and having the independence that comes along with it. Entrepreneurship is on a rising trend all around the world. The desire, innovation and eagerness of people offer a positive sign to many economies which are looking to continue their development.

We help you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. The GR8 360° tool is excellent at developing managerial competencies, skills and behaviours. When using this assessment, you will find over 50 dimensions that come along with suggestions for future improvement and development. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

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Sources:

Forbes.com

Inc.com

Reducing Employee Turnover

In the majority of cases, a high employee turnover is not regarded as ideal for a company’s reputation, performance and goals. The costs themselves are high due to the fact that people are leaving, thus leading to numerous hirings and training programs for the constant flow of new employees. If your company has experienced high turnover in recent times, it might be time to think about effective retention strategies.

A high employee turnover is bad for any organisation’s bottom line. It has been estimated that the cost of replacing an employee is nearly double their salary for a year. Morale can also go down if too many people come and go through the office doors.

There are a number of ways in which you can reduce employee turnover and they are not as difficult as you might think. When employees feel their work environment offers them the necessary support for them to achieve their goals that is when they thrive the most.

There are many ways in which you can make your employees feel that their work is appreciated enough so they don’t leave or you are not forced to fire them. Let’s go through these ideas step-by-step:

  1. Flexibility – Work flexibility is all about the possibility of working either from home, a café or even while on vacation, as long as employees have a good internet connection (and that is not hard to find nowadays). People are more motivated to produce great results when they have the opportunity to work in the environment they’re most productive. This idea works best on the new generation i.e. millennials.
  2. Honest job expectations – Many companies suffer from high employee turnover due to the fact that employees are assigned something different from what they have seen in the initial job description. When employees are given responsibilities that do not suit their interests and strengths, their drive to perform goes to ground.
  3. Promote a healthy work-life balance – The work-life balance has become extremely important to employees, but many managers fail to realise that. The managers should take care of their team in order for them to avoid employee burnout. Regular check-ups help, because if you observe something is not right with one of your staff you can give them a day off to decompress. It is key you do not bombard your employees with one too many projects at once.
  4. The possibility of professional growth – It is as clear as day that people are more interested in jobs where professional development is one of the advantages. In order to boost your company’s performance, (internal) growth has to be one of the core principles. Whether we are talking about a promotion or a simple salary raise, this will motivate your employees to achieve the organisation’s goals/objectives. Provide the opportunity for career and personal growth through training and education, challenging assignments and more responsibility. Welfare is important to people, undermining their value and pay would be a fatal mistake. Managers and CEOs should work hand in hand with the HR department in order to devise to most appropriate pay plan possible for their employees.
  5. Finding the best candidate from the beginning – It may seem like a pretty obvious idea, but many companies fail to realise the importance of the recruiting process. Besides the necessary skills any employee should have, try and find out if that person identifies with the company culture and gets along with the co-workers and managers.

This is where Great People Inside comes to your aid. Our online platform offers the best solutions and tools for your company to thrive in every type of industry and any possible situation your organisation may find itself. In terms of lowering your employee turnover rates we recommend our GR8 Full Spectrum assessment for hiring and 360° Survey for retention. Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

 

Request a free demo:

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Sources:

Theculture.com

Guides.wsj.com

Thebalance.com

The Effectiveness of High-Potential Employee Programs

High-potential (HIPO) employees find themselves in the top 5% within an organisation, based on their individual performances. They are considered the company’s most prized assets and are being tipped-off to go into leadership positions. But this is easier said than done. In most cases, organisations develop HIPO programs in order to train their best employees in becoming future leaders.

Although high-potential employee programs might seem like the perfect solution, over 40% of the people participating do not belong there, according to the data analysed by the Harvard Business Review (HBR). The information gathered by HBR consists of 1,964 high potential employees, from 3 distinct companies, who have measured their leadership abilities through 360° assessments. Feedback is immediate, with analysis reports being developed almost instantly. This type of assessment is done when organisations wish to measure capabilities such as low turnover, employee engagement and high productivity. Obviously, the better the score, the better the outcome.

When looking at the data gathered from the participants in the HIPO programs, the results were outlandish. 12% of them found themselves in the lowest quadrant in leadership effectiveness; resulting in an overall 42% below average. They’re not in the top 5% anymore, not by a mile.

What about the quality of the HIPO programs that are running in your company? There are a couple of mistakes that may come along the way in regards to these programs:

  1. Performance doesn’t equal potential: HIPO programs tend to focus too much on performance and that generally leads to problems in today’s ever changing business climate. First of all, most companies do not know how to measure performance given the fact that if subjective ratings are eliminated, there are very few metrics left to count on. Secondly, even if the right parameters are chosen to measure performance, most top performers cannot handle or are simply not prepared for the next level. The transition from being a simple employee to a manager, or from a manager to a leader, requires abilities most people haven’t been trained for before. Plus, there is always the possibility that HIPO employees focus on solving problems or an all-round team player. Unfortunately, this leads to people placed in jobs they are not able or do not want to perform. It is absolutely vital to understand that performance represents what you do and potential is simply what you COULD do. If you are really good at doing X this doesn’t mean you will be great at doing Y – X and Y here being two distinct activities.
  2. HIPO’s have their weaknesses: Here, the Pareto principle fits the bill quite perfectly. If you don’t know what the Pareto principle is, here is the explanation: 20% of employees make up for 80% of the company’s revenues and profits. Based on this idea, it is clear that 20% of employees cause 80% of the problems within an organisation. Coincidentally or not, they are most often than not, the same employees. HIPO personnel, who generally know their worth, are frequently more difficult to manage. Nevertheless, no matter how astute these people are, they tend to have a dark side as well. In this scenario, the HR department has to intervene. Unfortunately, when it does intervene, the focus is on improving their existing qualities which leaves out their other personality problems to roam free. Overworked strengths have a tendency to become weaknesses and that is not good news for any organisation.

It is a well-known fact that a top performer may start having difficulties at his job when he is placed in a leadership role. It is clear he may perform well in one company but he cannot have the same impact and results in another organisation. It all depends on his vision and leadership, and these qualities are not easy to find.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

We help you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. The GR8 360° tool is excellent at developing managerial competencies, skills and behaviours. When using this assessment, you will find over 50 dimensions that come along with suggestions for future improvement and development. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

 

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Sources:

www.hbr.org

www.dcebglobal.com

www.forbes.com

Preventing Burnout in 5 Easy Steps

If you’ve been working in the past few years, you’ve probably heard about the term “burnout” and you should know that it is directly related to stress revolving around work. The general definition for burnout describes it as a combination of 3 factors: mental, emotional and physical fatigue combined with serious doubtfulness regarding your competence and value of work. Everyone has a couple of coworkers who stay for way too long at the office after the business hours have ended. Of course, this is understandable if they have an important contract to honour, a project deadline that cannot be pushed any further, or maybe they are just really dedicated. No harm, no foul until the stress from the actions mentioned above can transform itself into a serious case of burnout.

Entrepreneurs are flying into the face of danger due to their working program, which usually is 24/7/365. Given the fact that they are trying to build a serious company from the ground up and have to deal with issues left and right, the stress that is building up inside them can lead to a serious burnout.

Thankfully, nowadays there are many ways in which you can identify if you’re starting to experience burnout symptoms. They are pretty easy on the eye if you feel you are heading towards complete exhaustion. Here is a list of a few early signs of a potential burnout:

  • Huge amount of stress and anxiety
  • Low engagement or lack of it
  • You’re more cynical than usual
  • Not enough sleep
  • No breaks during the day
  • The feeling that there aren’t enough hours in a workday
  • Consistent physical illness

 

These are 5 easy steps you should follow in order to get back on track on your own terms:

 

  1. Take frequent breaks during office hours

People sometimes fail to understand that it is an art to accomplish top workplace performance. You cannot remain at 100% during all of your working hours, which is why it is important to give your brain a bit of a break; it needs a recharge, just like your smartphone does. If you have a more flexible work arrangement, go for a run or a walk in nearby park. Try and have lunch outside the office space, it will allow you to decompress and maybe see the bigger picture. Needless to say, you need to careful when taking a break as well. Avoid doing so when your brain activity is at its highest, more often than not, this happens in the morning.

  1. Distance yourself from digital devices

Before the era of smartphones, gadgets and various wearables, when you left the office that meant you were done for the day. Even if you wanted to work from home, that required a lot of planning and effort. Now, we never really leave the workplace, because we are physiologically and psychologically very much still connected. Although it may seem difficult to get rid of this problem, there actually is an easy solution for it. As soon as you arrive home, either leave your phone somewhere in the hallway or even turn it off after a certain hour. You must understand that whatever you want to do CAN wait until tomorrow.

  1. Plan something interesting right after work

Whether this activity involves playing football with your friends or cooking with your loved one, it will make you focus on that particular action rather than telling yourself you shouldn’t check your emails every 10 minutes. You may as well want to be transform yourself into a couch potato as soon as you get home, but engaging in something more meaningful like a jigsaw puzzle or studying a new language will give you a better feel factor.

  1. Take a longer weekend from time to time

If you start to feel weak both physically and mentally, maybe that’s your body’s way of telling you it’s time for a longer break. Instead of taking a long vacation, try and constantly give yourself 3 or 4-day weekends. It is vital you don’t interact with anything related to work. It ruins the whole concept of a mini-vacation.

  1. Focus on the meaningful work you wish to do

There are some times when you simply cannot get some time off work. It happens to everyone and there is no need to panic. Instead, try and find a deeper meaning for the task at hand. Maybe you can correlate it with a personal or professional goal of yours. The reasons may vary from: getting the job promotion you wanted or simply preventing yourself from procrastinating. But keep in mind that this is just a temporary fix to the problem. If you are really stressed and lack any sort of energy, take a real break.

 

We have an impressive assessment library with hundreds of dimensions that can be leveraged in creating a custom skills-based assessment that supports your organisation’s specific competencies and unique vision. Please contact us if you need to measure the engagement level in your company.

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Sources:

Forbes.com

Hbr.org

 

 

Productivity vs. Efficiency – What Are the Differences?

In any given organisation, productivity and efficiency are highly regarded. Most managers and employees get their feedback based on these two factors. But what exactly do we mean when we say productivity or efficiency? Apparently there are some questions around this topic that haven’t been answered yet.

In order to explain the differences between productivity and efficiency, we must first understand what they exactly mean. To put it in simpler terms, we are talking about differences between quantity and quality. It is nearly impossible to obtain 100% quality, while having productivity levels up at maximum. There should be a middle ground in order to optimise your results.

Both productivity and efficiency are absolutely crucial for building a fantastic work ethic. If you manage to learn how to handle both of them and what makes them distinctly important, you and your business will thrive. As a beginner, you may be tempted to focus too much on efficiency and although this isn’t a bad thing to do, understanding the key variables between efficiency and productivity is imperative.

Given the complexity of this issue, insight is required on what these two factors actually are.

Productivity

At its very core, productivity shows you the rate at which products are being developed or a task is being completed.  When you are measuring productivity things get a little more complex than that. You have to take into account whether it’s physical or office work, if the job requires a certain quality factor or the impact a specific industry’s requirements may have on its workers. Nonetheless, productivity is an integral part of any successful company.

Efficiency

Efficiency is all about the comparison between what is really being produced or performed with what can be produced taking into account the same amount of resources, such as: money, time and labour. In simpler terms, efficiency measures whether there is any waste in your company. Depending on the industry you work in, efficiency may be more desirable than productivity, but usually their importance is proportionate.

Efficiency vs. Productivity

Everyone wants to be as productive as possible, but there are always problems of various sorts that keep us from getting the job done. Firstly, don’t waste more time than necessary when completing a task. Try and set your own rhythm and pace and stick to it. Try and write down every step necessary in order to complete a certain task and follow that process religiously. Once you have the whole process set in stone, you will see that the amount of time you require will steadily decrease.

Many people ask if it is possible to be productive and efficient at the same time and the answer is yes. All you have to do is analyse the task at hand and try and find out what it requires more; whether it is quantity or quality.

It all comes down to the importance of the task. As an example, let’s talk about employee enquiries towards the HR department. We all know they must be dealt with in a respectable amount of time. This type of task is considered to be more on the productive side, due to the fact that it is the same process over and over again, with the same forms and documentation that need to be filled out every time. You can finish all the enquiries quickly and with complete certainty that their quality is top notch as long as you deal with them in the correct manner.

With efficiency tasks, most often than not they do not have a precise and by the book approach. These tasks obviously require more time and a high level of due diligence. In this scenario, quality trumps quantity. Of course, every task has a deadline. But if you happen to have the misfortune of dealing with it poorly, it doesn’t necessarily matter too much. You should always work at your full potential, but given the fact that the assignment doesn’t have a methodological way of dealing with it, you have some wiggle room and the possibility to improve it.

As mentioned earlier in the article, it is very important for both productivity and efficiency to be part of your workflow. It provides you with time, expertise and discipline in order to handle distinct assignments. Balancing productivity and efficiency may seem troublesome at first, but once you find it, certain tasks will stop being such a burden on you.

In conclusion, one more idea that is important to remember is this: never sacrifice your work. If you need to do good, solid work then don’t rush it by any means, and when you are looking for quantity don’t get yourself lost in too many details. With this in mind, you can accomplish anything you want. Do the work you have to do the way it was meant to be done and never compromise. It is essential you know and understand the differences between these two practices in order to ensure your work never has to suffer again.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

We help you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. The GR8 Productivity Gap tool is excellent at showcasing the evolution of any given employee over time. By contrasting two assessments made before and after training, it allows you to analyse both your employees’ development and their involvement in the process as well.

 

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Sources:

www.smallbusiness.chron.com

www.doityourself.com

www.differencebetween.info

www.selfthrive.com

How to attract and retain great salespeople

In the age of the customer, the consumers have gained significantly more knowledge and control over the sales process than any time in history – they have a huge variety of options available, they are digitally active and they are less dependent upon the sales representatives, and their expectations match up their investment. While the customers’ habits and behaviours have changed, the universal sales strategies have remained basically the same.

In a recent research study done by Cranfield Management School, it has been revealed that 90% of the people working in sales are facing major difficulties in making an effective pitch. That is why good sales reps represent a competitive advantage for every business, if they have them.

Also in regard to people in sales, David Thorp, the director of research and professional development at the Chartered Institute of Marketing had this to say: “First-rate salespeople are focused and can target potential customers effectively. They understand which customers have the money, authority and need to buy from them.” He continued stating that “They also build strong relationship with customers, which is key to customer retention. It is worth investing the time and the money in getting good staff, as they will be able to add much more to an organisation’s bottom line than poor sales staff, which can be a liability.”

The selection you make regarding sales people will determine the success of your organisation. If you are willing to invest time in the selection process, this will solve half of the sales job. Competent sales reps know how to highlight the numerous benefits of your product or service. These people are skilled in detecting possible prospects and quick in surmounting any objections that may come along the way. Sales professionals are able to sell effectively in the most adverse situations and even in the world of cut-throat competition. What makes them so efficient is the fact that they possess an internal drive towards achievement, a fantastic sense of seriousness to sort everything out and accomplish their goals, even when the external factors are detrimental to their cause.

As mentioned above, the selection process is very tedious, but extremely important. This means that even if you find a good sales rep that doesn’t mean you found the most suitable candidate for your organisation. When selecting, there are two key aspectsthat you must take into account, besides the person’s capability to sell:

  1. Is that person compatible with the company’s culture? – If the candidate and the rest of your team do not get along, then it’s crystal clear you do not wish to hire that person. As soon as your sales numbers grow, this will involve support from the other departments in your company. If the departments despise sales, it is absolutely certain you won’t get the profit you expect due to the fact that the sales department won’t receive the help it needs.
  2. Does the candidate understand what exactly are you selling? – If a sales rep doesn’t understand what your organisation is selling, how can you expect them to sell anything? Although they may get lucky a few times, you must be certain that they acknowledge what the company is selling.

In order to get an idea of what a good salesperson is, I recommend you start evaluating every encounter you have as a customer. What are those people doing that makes you feel comfortable about doing business with them? Learning to detect good sales reps represents the first step and it is of upmost importance.

Thoroughly Evaluate your Sales Team

Although sales are an area where results speak for themselves, you must also evaluate the process through which your team does make the sale – it is obviousthat if they don’t have good results, something in their sales process is not working accordingly.

In order to solve this problem, evaluate how your team implements every sales process from start to finish. Afterwards, you can properly assess where they are struggling, why, and help them through coaching. It will greatly benefit them by developing their skills to overcome each step necessary them develop their skills for each step necessary.

Use a Sales assessment for your team

For a proper assessment of your sales force, you need to weigh in your current staff, but also candidates you wish to hire. If you do this in an effective manner, you will know for certain that every sales rep you bring in will possess all the necessary personality attributes to perform at a top level and have high sales results.

One of best ways, if not the best way, to evaluate your staff and candidates is to use assessments such as: GR8 Sales, GR8 Teams and GR8 Engagement. The questions and issues raised by these evaluations will help you determine if the candidates have at least one of these traits:

  • Building Client Relationships
  • Sales Process Management
  • Understanding clients’ needs
  • Enthusiasm
  • Loyalty
  • Respect
  • Perseverance

If the candidates you evaluate score high in at least one of these traits, that means he is a driven individual and there is a great amount of opportunity for success as a “hunter” representative of your sales department. Afterwards, you can have another interview with him in order to be sure that person fits to your organisational culture, thus making an informed decision about a future employee.

How to Improve your Sales Team Results

Offer them as much constructive feedback as possible. You cannot expect your team to improve if they are unaware of the mistakes they are making. This is the reason why it is imperative to have regular meetings with them to offer them support and advice on how they are performing.

When you offer your thoughts on their progress make sure you include both the positive and the negative feedback. In order for your team to improve, they must realise that besides their strengths they also have weaknesses. Nonetheless, keep in mind that negative feedback is for one-on-one meetings only. If you criticise a salesperson in front of his colleagues, he may start resenting you, start working poorly and have a low level of engagement. If this takes place one too many times, high employee turnover is right around the corner, and it can cost your organisation a large sum of money.

Present your team with the best tools and resources for them to thrive

After you evaluate and assess your sales team, by now, you should have a clear idea regarding the areas they are struggling at that moment. Given the fact you have this information, search for the right tools and resources your team requires in order to help them surmount the deficiencies they are encountering.

Let’s say one of your employees is experiencing problems with productivity because he cannot allocate the necessary time for sales calls. For him to overcome this problem, you can research for the right type of scheduling programme to best fit your team’s needs. However, there are situations where your whole team can struggle with productivity. In this scenario, you may have to analyse their working process and establish which tasks can be automated. Implement the automation, leaving your team with more time to sell and less time on unrelated tasks.

The examples I have presented you are just a few ideas of how you can improve your team’s performance, but be aware of the fact that each sales team and person is unique and have their own particular needs. So as to pinpoint the exact problems faced by your team, remember to communicate with them constantly and assist them in finding the best solutions for the best sales results.

Assessing the salespeople, developing them and aligning the sales strategies should become a top priority for the organisations willing to thrive in the customer’s age. Great People Inside helps you find the right talent, the best fit for the job and your organisation. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

 

 

 

Sources:

www.marketingdonut.com.uk

www.entrepreneur.com

www.nasp.com

www.salesdrive.info

www.quicksprout.com

Overcoming the Recruitment Biases

Do you or anyone you know have a sixth sense when it comes to recruitment? Is that “sense” completely unbiased and effective? If you answered “yes”, then you are definitely lying to yourselves.

While it is, indeed, true that some people have much more success in recruitment then others,  this happens, most of the times, due to their abilities slowly developed over the course of time and multiple errors.

How do you make up your mind when confronted with a decision? Well, people tend to prefer one of the two following approaches:

One of these approaches is using the “gut feeling”, that has been proven to be successful for them over the years. The main problem with this approach is that it can never be reliable enough. No matter how many times it helped you make the right decision, it will still be just a game of dice next time you use it. And, on top of that, have you ever considered what exactly is this gut feeling and how does it work? Bruce Henderson, founder of the Boston Consulting Group, defined it as “the subconscious integration of all experiences, conditioning, and knowledge of a lifetime, including the cultural and emotional biases of that lifetime.” This doesn’t sound very professional when it comes to recruitment, does it?

The second approach that people use when facing a decision is what they imagine to be the rational analysis. This approach consists of trying to methodically examine all the available information and data in order to reach a conclusion. This may sound as unbiased as it can get, but is it?

In most cases, even while HR managers and CEOs adopt and implement programs that they believe to be free of bias, they still fall short of addressing unconscious biases. Dr. Banaji, a social psychologist at Harvard University, explains that “discrimination is veiled, not explicit, but rather more implicit, unconscious, because we ourselves are unaware of it”.

In his book, Everyday Bias, noted diversity consultant Howard J. Ross points to many studies indicating that these sorts of blindspots are ubiquitous in our lives.  “Virtually every important decision we make in life is influenced by these biases, and the more they remain in the unconscious, the less likely we are to make the best decisions we are able to make.”

Some of these biases include:

Confirmation bias: The tendency for people to seek out information that conforms to their preexisting views, and ignore information that goes against their views. For example, when an interviewer forms a distinct opinion about a candidate based on a minute piece of information such as the college they attended, before the actual interview, he or she is succumbing to confirmation bias. Great candidates may not make it to the interview or be perceived as less competent than others because of these assumptions. Organizations may decrease their chances of hiring great candidates due to interviewing confirmation bias.

Ingroup bias: The tendency to favor members of your own group (or those that you have more in common with). This bias can result in making poor hiring decisions by choosing a candidate entirely based on subjective criteria such as shared interests, hobbies, education, age, professional background or even similarities of appearance or name.

Selective perception: The process of cherry picking the information that we do like to perceive, while ignoring the ones that would contradict our beliefs. This goes hand in hand with the ingroup bias. When we find a candidate that matches our initial preferences, we tend to notice only his or hers positive features, while unconsciously filtering out all the data that would contravene our viewpoint.

Status quo bias: The fact that we would almost every time prefer the familiar things – the ones that we are already comfortable with. This bias prevents diverse hiring by making us prone to selecting the same type of employees that we have chosen in the past.

All of these could interfere with our reasoning, so what can we do in order to overcome all of these biases and use an objective judgment when recruiting candidates?

Anonymizing candidate selection is definitely helpful, but it’s far from enough. Consider using one of these methods to ensure that your organization’s hiring process is bias-free:

One way would be what Dan Hill, an internationally recognized expert on reading emotions based on facial micro expressions and the CEO of Sensory Logic, told us about at the Great People Inside Conference: The New World of Work in Romania (you can see the whole video by clicking here). “People don’t think their feelings; they feel them. So at Sensory Logic we bypass self-reported, cognitively filtered input by going straight to how people most naturally reflect and communicate their emotions: the face.”

For 16 years now, they’ve been both the pioneer and the most careful commercial  practitioner of applying facial coding as a research tool to help clients lower risks and optimize marketing, products and other business solutions. Facial coding enables them to scientifically yet non-invasively capture, quantify and analyze the emotions shown.

Another great way to make the best decisions would be to use exclusively the assessment systems in order to narrow down the number of possible candidates to only a few before you involve any human judgment. Afterwards, you can make the final decision by consulting with the HR managers that you trust the most.

Great People Inside provides easy-to-use tools and processes to attract, assess, match, select, onboard, manage, develop, benchmark and maintain workforces anywhere in the world.

Finding the right talent, the best fit for the job and your organisation, can be a very challenging task. It requires deep knowledge of your own organisation’s culture and keen understanding of the candidate’s personality, strengths, interests, work style and other characteristics. Our technology and solutions will do the work for you, helping you find employees who can flourish and reach the highest performance required to constantly bring your company forward.

Request a free demo:

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Sources:

Mlodinow, L., “Subliminal: How Your Unconscious Mind Rules Your Behavior”

www.wepow.com

www.forbes.com

www.sensorylogic.com/